ABLE SEPTIC TANK

I can only second all the wonderful comments already given.

Anthony came to service our septic tank. He was on time (even early!), worked hard and completed the job well. My husband had uncovered one part of the septic tank, not knowing there were two parts. Anthony and he then worked to uncover the other part, after which Anthony completed the job. I definitely would call Able again.

They recommended contractor to replace tank. Normal charge for pumping was $235 and they charged $215, since our tank wasn't that full. They had pumped it 3 years ago.

They arrived on time and did the work in a good amount of time

Excellent. They are very professional and provide excellent service-from appointment scheduling to work being performed. Definitely will use this company again.

Able called en route to confirm timing. Showed up just ahead of schedule. The professionals were helpful and informative. They willing provided information. Given it was the first time the septic was pumped (and it was 15 years old) - they pumped both sides and explained the difference between the two. They checked/cleaned the filter - which definitely had prevented overflow of solid waste into the field. They recommended a slightly more aggressive pumping schedule. They were careful to avoid making a mess and worked quickly and efficiently.

This was the second time I used Able. Appointment was for ~ 9 AM and driver was to call when he was headed my way. At 9 AM no one had called so I called them. Jody at main office said their schedule had been upset by unexpected work and he forgot to let me know of delay. He estimated driver would be 2 hours late. Driver called when he was on the way. Anthony arrived on schedule and cleaning went well. I had installed culvert hatches on the tanks, so no digging or locating was required. I had arranged with Jody to take driver to a neighbors property after pumping my two tanks to see if dirver thought he could find and pump that tank the following week. Driver didn't have time to check out the third location. The cleaning of the third tank the following week at a neighbors house at ~ 9 AM. Driver (Gary) called at 8:15 AM and said the truck broken and estimated would take 3 hours to repair. Still waiting to hear from him 3 hours later.

Henry showed up about an hour before appointment time, which worked out perfectly. What I thought was the septic lid, was actually the secondary tank where the liquids go to be pumped to the septic field. Henry found my main tank quickly, and dug about a 3' x 4' hole to uncover the lid to my tank, all the while answering any and all of my questions. Henry was very professional and friendly.

Hiring Able Septic was a disaster that cost us over a thousand dollars, and required that we hire a lawyer to cover our damages. Our experience with this company is extremely negative and the company is unresponsive to our problem! In February 2015, this company?s representative came out to do the septic inspection at our recently purchased home and told us in writing that the tank was located under a section of our driveway. The inspection could not take place until this section was broken up. We had it removed at our expense, and Able returned in September 2015. Upon further inspection by Able?s representative, the tank turned out to be located some distance away from where the pad was located, so there was no need to tear up the pad. The representative spoke with his superior. His boss told him Able was not liable for any damages. Afterward, we had the pad re-poured at our expense and attempted to contact owner Gary Blankenship twice by phone, leaving detailed messages, to discuss the situation. Two months later, Mr. Blakenship had not returned phone calls or responded to the letter our lawyer had sent him regarding reimbursement. This unapologetic behavior is unconscionable.

We called for service in the morning and he arrived later the same morning. He was able to pump the septic with no issues. The gentleman who came was very friendly, knowledgeable, answered questions and provided very useful information. We were very happy with everything about our service and the company.

Called Wednesday afternoon, scheduled for Thursday morning 11 to 1, Clint called Thursday morning said he could come earlier if ok. Showed up at house pumped tank and closed up. Answered my questions and was very polite.

The operator was prompt, professional and knew what he was doing. He gave me a verbal report on the condition of our tank and I definitely will recommend the company.

I spoke to Daphne at Able last thing on 6/09, making an appointment for between 8am and 12pm the following morning. Sounds like excellent service so far. When no one had shown up by noon, i called the office, upon which no one appeared to have any answers. On 6/11 I spoke to Gary, the owner, prior to writing his review and he humbly explained that his wife Daphne had responded to an emergency with her mother and had inadvertently forgotten to schedule my appointment. Chase and John, both charming gentleman, were at the house on 6.10 shortly after i called; they located and unearthed the heavy tank lids quickly and efficiently. They chatted informatively about the procedure while avoiding a close proximity hornets nest and left the site covered and concealed, and judging by the roots they battled, it probably had not been unearthed for a good 10 years. I would do business with Able again and i think you should too!

We had a minor back up and Able was recommended by a neighbor. When I called, the folks I had contact with at the office were very friendly and helpful. The next day, Henry and Micheal showed up and these guys are the best. and really know their job. It is such a pleasure to watch real pros at work and it was such a wonderful learning experience for me. They were truly happy to share their knowledge with me so I could better understand how my system works and how to keep it working. Able starts with A and that is the quality of the service they provide.

Our septic system had not been inspected in the year since we moved into our new home. Our drains began clogging up, so we decided to get an inspection for good measure. Though the problem with the drain was not from the septic system, Able, Mike specifically, was able to come out quickly and diagnose our problem and we haven't had any issues since. We appreciated their courteousness and would use them again in the future.

This is the second time I have used Able. Bothe time they have been prompt and courteous. They give a $10 discount for return customers. Great service.

I called in the morning and Mike was here before noon. Very friendly and pleasant. They did a great job of cleaning out our septic tank. Clean up behind themselves nicely. We will definitely use them again!

On time, efficient, professional.

The transaction went well. I called and scheduled the appointment. The workers called to say they were on their way. They were efficient and the cost was reasonable.

It went very well, great service and professional worker.

We have a very long, bumpy, steep and curvy dirt driveway which the driver managed with no problem. Once here, he found the tank quickly and proceeded to work. He was professional and answered all my questions, got the job done and was gone. We would absolutely use this company again.

They were prompt, courteous, knowledgeable and honest. They did a neat job of filling the area back in with soil and were careful in removing the grass so that it could be put back in place. I was impressed with the grass thing because he just did it without being asked. I will call them again in the future when needed, and would recommend them with confidence.

After reading the good reviews I contacted Able about having my septic tank in Maggie Valley cleaned. I told him that, because we were fairly new owners of our home, we weren't sure where it was. We agreed on a date and he advised me that the county might have the permit and a drawing from when it was installed. Sure enough, they had it but where it was shown on the drawing would have been impossible to be there. When John showed up as scheduled to clean the tank he discovered that the most likely location, based on the location of the cleanout pipe, was under our gravel driveway. He probed around enough to confirm that it was under the driveway, and that the soil and rock was really compacted above it. He called his office and they decided that the job called for a power shovel and a second person. I also called their office and scheduled it for a day the following week. The charge was $100.00. The day before the scheduled work I called the office again to inform them that lots of snow was forecast for our area so they might want to reschedule their workers for another job. The gentleman thanked me for my consideration and we rescheduled for a morning the following week. By early afternoon of that day I had not heard from them so I called and they came out a couple hours later. I don't think they would have showed up if I had not called. The two men better located the tank and after about 1 1/2 hours of hard work had it cleaned and covered back up. I would have liked for them to have done a better job of separating the top layer of rock from the soil that was removed and to have leveled it better. After it rained I was left with a muddy low spot. I spent a lot of time and effort digging much of it back up, separating the rock from the soil, and then refilling it. It wasn't a huge deal but for the amount of money I was charged it should have been done better. The charge was an additional $475.00.

We were having major excavation at our new home. We needed to be certain of the location of the septic tank. We also wanted to have it cleaned out, as we weren't sure when it was last serviced, or if it ever was. We were crushed for time. We made three calls to three different Septic Companies. The company that was the most recommended on Angie's List never returned our call. The second-highest rated company did respond, but was not able to come to our home until a week later. Able (rated 3rd - but 1st in our book) responded promptly, and was able to come to our house the very next day. They called to confirm ETA the morning of the appointment and arrived early. (with permission.) Both reps were extremely professional and very helpful. They gave us a discount for having uncovered the tank for them in advance. They also made a much needed repair, and treated the tank with Root X as the septic field had become overgrown with trees. Am very pleased with Able's service and we will call them again. Highly recommended.

Great! Called this morning at 8 am and Michael was at my house a little after 10 am. We have been using this company for this service since 1989. Wonderful company to deal with always punctual and clean.