4 X 4 COUNTRY & CUB CADET

4 x 4 Country My mower was picked up on July 17th. I was told that I was about 12th in line for repairs and that they would probably get to it on Thursday or Friday. After hearing nothing I called on July 20th and was told that they had not gotten to it yet. On the 25th I was told that I was now 26th in line. On August 2nd I was called and was told that the mower needed two belts which is why it was in the shop. The repair guy called and then described all that was wrong which totaled between $800 and $900 assuming no other problems were discovered. That did include pickup and delivery. I never told the repair man that the items that he was repairing had been replaced when I had the mower totally gone thru before the season started. The repair man then informed that he had noticed a slight tick in the engine and that the head gaskets needed replacing as they were leaking badly….they were not leaking when the mower was picked. I will pay the bill and never return to 4 x4 Country. Lies and dishonesty should be rewarded and this review is your reward. I have had many people work for me in the past and I can tell you that this repairman would be gone immediately! THE REST OF THE STORY….the bill turned out to be $1113.30……I was never called to explain the additional repairs and the repair guy never even asked for approval….he just did the repairs! I feel for the person that goes to this business for repairs and is never called to get approval for 100’s of dollars of repairs and does not have the money. THE ULTIMATE KICKER….the repair guy is one of the owners!! Dishonesty should be rewarded and I will continue to post this warning about the business practices of 4 x 4 COUNTRY!!

Dropped my leaf blower off less than a week ago and they gave me an estimate on how much it would cost. They were right on and even fixed another problem that I forgot to mention. Friendly, courteous and tried to fix the problem for free at first, and when that failed, they took the blower and fixed it right. Great overall experience.