Nova Kitchen and Bath

Description of Work: New cabinets for bathroom remodeling.

Description of Work: Bathroom cabinets and counter tops

Description of Work: Nova provided cabinets for our kitchen and half bath remodel and for our utility room. Overall, their performance was good. The cabinets and granite work were great and everything matches well. There was one design flaw that was not major (drawers were not included in the design under the cooktop for pots and pans) and we probably should have caught it as well, but didn't, so the drawers have to be ordered and installed after the project was complete. Also, there were times when the responsiveness of the designer could have been better.

Description of Work: Supplied cabinetry - we used a different installer.

Description of Work: Nova designed, provided and installed cabinets, marble counter tops for the bathrooms, and coriian counter tops for the kitchen. The design work was just great since we wanted lots of drawers. We had 3 half baths, and 2 full baths. They also provided and installed the marble surround in the master shower. They came to the job site to measure, the order was complete and the install was most professional. The personal service was great and they worked well with the General Contractor on site.

Description of Work: I echo other comments made here. The responsiveness and professioalism of Nova Kitchen and Bath is TERRIBLE. We had a visit from the Nova staff in December, 2012, to design a kitchen island. In January, 2013, the island installation began but was not finished. For weeks, we waited for them to return to finish the installation. I made many calls, which were not returned. Finally in February, many weeks later, after I had become exasperated with the lack of response, the company sent out Ned (who seems to be the competent installer in the company) to finish the installation. When he finished, he told me that the only remaining pieced of the installation was quarter round, which he would make sure would be ordered and installed. I heard nothing from Nova for six weeks. It turned out the quarter round order could not be located and had to be placed again. Finally, in April, after many more attempts to get a response, I went personally to the company to see the manager. Unfortunately, he was not there. I explained my upset to a staff person and she left him a detailed note. Still no response. Eventually, Ned returned and installed the quarter round. The product Nova sells is good and Ned does a good job installing, but the professionalism of the company as a whole is very bad and I will not recommend them to anyone. Our small project took from December to April to complete. Ridiculous for a project that should have been done, from designe to completed installation, in one month.

Description of Work: Nova supplied the cabinets and countertops for a complete kitchen remodel. Angie Rogers helped with the design of the kitchen and I chose the type and style cabinets, the color and material of countertops and the hardware. I placed the order on May 3, 2012. The cabinets did not arrive until May 17 and the countertops were finally installed on August 1. However, Nova needed to return several times to correct problems due to sloppy installation and poor design.

Description of Work: Nova Kitchen and Bath installed two new cabinets and new countertops.

Description of Work: They originally installed the cabinets in my bathrooms and kitchen in my new home. I called them when I wanted to make some additions to my kitchen. I decided I wanted to install an appliance garage in one corner of the counter, and also to have some tray racks installed.