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Mountain Air Mechanical Contractors

Heating and Air Conditioning, Air Duct Cleaning

About us

Family owned & operated. Additional address: PO Box 1616. There is 24/7 emergency service available. Services Offered: Residential & light commercial installation, system replacement, service and repair on most major brands of heating and cooling equipment, annual preventive maintenance programs, mini-splits installation, ductwork. Services Not Offered: Boiler service, Duct Cleaning.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Residential & light commercial installation, system replacement, service and repair on most major brands of heating and cooling equipment, annual preventive maintenance programs, mini-splits installation, ductwork.

Services we don't offer

Boiler service. Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 154 reviews

Chris M.
06/2020
2.0
heating & air conditioning/hvac
  + -1 more
Repairer did not wear a mask. No social distancing was apparently attempted. No protective footwear used (mud everywhere he walked in my house). No warning when walking into my house from inside doorways. Repair was done while hvac fan was running. Flooded house with fumes and set off all smoke detectors. Twice. Solder fixes look to have been done well.
Description of Work: Repair of refrigerant copper solder joints

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sandy C.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
These guys were amazing! We have owned our home for over 23 years and we have never had such great service! Within just a matter of days of calling to inquire about pricing and units, they had everything installed! Ron was available to answer any questions we had and the cost was phenomenal, about $3000 cheaper than anyone else's estimate! These guys are the real deal!
Description of Work: Replace heat pump and air handler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Mountain Air Mechanical Contractors
Thank you so much for the kind review. We really appreciate you sharing your experience with other Angie's List customers, and we are delighted to know that you were pleased with the installation. We will share your comments with our team members. Thank you again for trusting our company for your HVAC needs. We sincerely appreciate your business.

Diane T.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
The tech was here promptly and completed the job as requested.
Description of Work: I requested an inspection and maintenance contract for my HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Mountain Air Mechanical Contractors
Thank you so much for sharing your experience with our company. We appreciate you taking the time to rate our company, and we are delighted to know you were pleased with our services. Thank you for choosing Mountain Air Mechanical Contractors for your HVAC needs. We appreciate your business very much!

jan S.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very good service. Explained issues such as the need for greater inflow opening and did terrific job including person supervising quality assurance in the installation
Description of Work: Replacement of two heat pump/AC units and handlers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mountain Air Mechanical Contractors
Thank you so much for your kind review and for letting us know we met your expectations. Our team will be very happy to know that you were satisfied with the installation. We appreciate your business and for giving us the opportunity to serve you.

dan B.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
On time! Delivered as promised! Very professional. Definitely would recommend!
Description of Work: gas furnace replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Mountain Air Mechanical Contractors
Thank you so much for your kind review. We appreciate you choosing our company for your HVAC needs, and we are thrilled to know we met your expectations. We greatly appreciate any referrals you send our way.

john C.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
IT WENT VERY WELL.THE JOB WAS COMPLETED SWIFTLY.
Description of Work: replace hvac system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Mountain Air Mechanical Contractors
Thank you so much for giving our company an "A" rating. We are thrilled to know that you were happy with your installation and chose our company for your HVAC needs. We appreciate your business very much!

MARY M.
08/2018
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Very, very well. We are very pleased.
Description of Work: Installation of HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mountain Air Mechanical Contractors
Thank you very much for taking the time to review our company on Angie's List. We are happy to know that your installation went well for you. We appreciate your business very much!

Jan G.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
The experience began with Ron Hathcock, who asessed my 19 year old unit. Following a thorough assessment, he presented to me the options with Trane, the brand that I insisted upon. He spent a great deal of time with me explaining the available options and the advantages of each. Following installation, he returned. He set up my wifi thermostat, filled out rebate forms (Filed by Mountain Air!), and spent time demonstrating the features of the thermostat. He never seemed to be in a rush; he answered all of my questions with expertise. Three men were responsible for the installation. I was completely impressed by their work ethic. They worked hard, stopping only a few minutes for their lunch. However, they were personable and polite, exuding a competence that was quite reassuring. Even though it was necessary to trample through my flower beds to accomplish their purpose, they did very minimal damage due to their efforts to protect the plants. The unit is running and cooling beautifully. This company has earned the very highest recommendation possible.
Description of Work: Replacement of HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,600

Response from Mountain Air Mechanical Contractors
Thank you very much for such a great review! We work hard to offer the best installation experience possible for our customers, so I am thrilled to know your installation went as planned. We will make sure that all our team members get the recognition they deserve. They will be very pleased to see your review. We appreciate your business very much and the opportunity to serve you again! Stay comfortable!

Erich B.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent assessment of home for recommended equipment, neat and careful installation. More expensive than other bids but felt it was worth it for the competence, better equipment, and peace of mind.
Description of Work: Gas Furnace and AC installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Mountain Air Mechanical Contractors
We are so happy you chose Mountain Air for your heating and cooling needs. We appreciate your business very much and your kind review! Stay comfortable!

Tina D.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
The professional dedicated team with Mountain Air Mecanical helped us pick out the right ductless air conditioner. They arrived on time for the scheduled installation and got it done in one day. This is our first permanently mounted efficient air conditioner and we are thrilled with the quiet operation of it plus no longer having to drag out the heavy moldy noisy window unit we previously used during the hot months.
Description of Work: Install a mini split sir conditioner

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mountain Air Mechanical Contractors
Thank you so much for the great review and for choosing our company for your HVAC needs! We are thrilled to hear you are happy with your system and the installation! Stay cool!

Jon H.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Best service to date. We have had to have this AC unit re-charged several times, this was by far the best experience. They gave me a window of 12-2 PM, which in my experience means 2 PM. The technician was ringing the doorbell at right at 12 and the office had called 15 minutes prior to let us know he was on the way. AND, they were able to send someone out the same day we called. Absolutely fabulous service!!
Description of Work: Air conditioning unit needed re-charging

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mountain Air Mechanical Contractors
Thank you so much for taking the time to share your experience with other Angie's list members We are delighted to know that you are happy with our services. Thank you so much for giving us the opportunity to serve you! Stay Cool!

Raymond S.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great. I used a $79 promotional coupon. Technician provided his observations on our aging system, did not push for a replacement and provided the price for their annual maintenance package which was a very fair price.
Description of Work: Semi-annual maintenance on heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Mountain Air Mechanical Contractors
Thank you for the review Mr. [Member Name Removed]. We were very happy to serve you. When the time comes to replace that system, we hope you will give us the opportunity to give you a free estimate. We are here if you should need us in the future. Thank you again. We appreciate your business!

Dave S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely flawless. From the first phone call to the final installation, without a doubt the best customer service one could ask for. Went with the new Trane 20i Heat Pump system . I'm sure there are other systems comparable, but this one was a perfect fit for us. It's like climate control for your house. No more warm and cold spots in different areas, no more gushing hot or cold air ..... fantastic!
Description of Work: Replaced entire HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Response from Mountain Air Mechanical Contractors
Thank you so much for your words of praise and for sharing your experience with other Angie's List customers. We are thrilled that the installation process went well and you are happy with your new system. We sincerely appreciate you choosing our company for your HVAC needs. Stay comfortable!

Arthur D.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Installers arrived on time and did a careful, professional job.
Description of Work: Install humidifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mountain Air Mechanical Contractors
Thank you so much for taking the time to submit a review. We're delighted to know you were happy with the installation process of your HVAC system, and appreciate you sharing your experience. It was our pleasure to serve you and we sincerely appreciate your business! Enjoy living comfortably!

Wayne L.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
We read reviews which were excellent called had a comfort consultant out to the house the same week the consultant and Technician evaluated our current system made recommendations were we educated on the system signed the contract within a week installation was performed the crew was professional prompt Ron our consultant made sure we got our rebate discount and set up our Wi Fi for the thermostats amazing!!!! We highly recommend this company!!!!!
Description of Work: New Air and Heat Pump Trane 2 Units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mountain Air Mechanical Contractors
Thank you so much for taking the time to submit this wonderful review! We really appreciate your feedback, and it makes us so happy to know how pleased you were with the installation. We appreciate your business and for choosing Mountain Air Mechanical for your HVAC needs. Enjoy living comfortably!

Beth I.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
I highly recommend Mountain Air Mechanical for furnace repair. Service Technician Chris was as polite as could be and answered all of my questions. Everyone I spoke with on the phone was helpful and pleasant. They gave me a two hour window of when to expect the service technician and then called again when he was on the way. They had me approve the cost before they actually made the charge, which was reasonable. 20+ year old gas furnace repaired with no pressure to purchase a new one.
Description of Work: Repair Gas Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mountain Air Mechanical Contractors
Thank you Mrs. [Member Name Removed] for your kind words and for taking the time to write us a review. Chris was so happy to hear you were pleased with his service. We are happy to know that he was able to get your system running again. When the time comes for a system replacement, give us a call. We will be delighted to provide you with a quote! Stay comfortable!

robert L.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Amazingly well, given the miserable conditions, short notice, and workload. I credit excellent leadership by Bryan, and a strong work ethic among the employees. A great, personable, and fair team that I strongly recommend to all concerned. In my 84 years I have supervised and been supervised during a career in the Air Force and then hotel management. This group stacks up with the best I've seen.
Description of Work: Humidifier froze up, shutting down heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33

Chris B.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
The service technician came out the same day as I called, quickly identified the problem (faulty inducer fan relay/controller), and gave me a verbal price range of the replacement. The service call was $90 and I was able to use a $25 Angies List coupon (also saw the same value coupon available on their website). He was friendly and professional. The office called within 2 hours with the exact price of part (to be ordered) and labor and scheduled installation for 3 days later. Installer was another technician, also friendly and professional, who took less than 10 minutes to replace the part and test the furnace. Everything works perfectly.
Description of Work: Our 12 year old gas furnace was not firing up reliably—sometimes it would work, sometimes it wouldn't, especially on very cold mornings/days. Spent some time checking reviews of local HVAC companies and liked what I saw with Mountain Air, specifically, that they have a encouraging proportion of folks who were satisfied with repairs to their existing system compared to folks who ended up having their entire system repaired. My furnace may be nearly 15-yo but it's clean, well maintained, and still new to my way of thinking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Mountain Air Mechanical Contractors
Thank you so much for your kind words and for taking the time to share your experience. Our team at Mountain Air Mechanical is thrilled to hear such great feedback. We were very happy to assist you and hope your system will continue to keep you comfortable for many years to come. If you should need future repairs or even replacement, we are here to help! Thank you again and stay warm!

Linda R.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
I was not able to get an appointment with another company until next week. When I called Mountain Air, they said they could be at my home that evening. AJ arrived about 7:00 pm and was incredibly knowledgable, professional and efficient. Although I had to pay overtime, I found the amount to be very reasonable. I am so grateful to Mountain Air for being available after hours during this frigid weather.
Description of Work: Heat Pump was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mountain Air Mechanical Contractors
Thank you so much for your kind words and for taking the time to write this review. We love hearing from our customers and will share your praises with the rest of our team! We are so happy we were able to get your system back up and running. We will be here if you should ever need our services again. Stay warm!

Bob Y.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, thorough, conscientious, worked until after dark to complete.
Description of Work: Replace AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Bob Y.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Punctual, hard working, worked late in the evening to complete in same day. Great communications. Good value. No call back after a month - so far so good.
Description of Work: Replace a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Drew C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mountain Air Contractors was awesome! My husband is recovering from radiation treatment and very much needed the air conditioning. We checked Angie's List for recommendations for companies that could repair the Trane unit. I called Mountain Air after another company with 24/7 service assured me that from my description a part would need to be ordered and could not be dealt with until at least the following Tuesday. Desperate, I tried Mountain Air. Preston called me back and arranged to be here first thing Saturday morning. I can not speak highly enough of this technician. He was professional and calmly worked through several obstacles to get our unit up and running that day. The job proved to be challenging many times, but Preston stuck with it, including conferring with other technicians, going to get a special tool and then arranging to get the parts from a vendor on a SATURDAY! Our system runs like a dream now (more quiet than ever!) and should last us many more years. We will certainly use Mountain Air Contractors in the future and recommend them to others.
Description of Work: The indoor unit of our central air conditioning suddenly began making a very loud, shuddering, banging noise on a hot Friday evening. We shut it down and began calling around to find someone to repair it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Al E.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The did a good job, charged a reasonable amount and we took out an annual contract with them.
Description of Work: 9/26 I've already send this back to you. Why are you sending it back to me again?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terri Jo K.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Well. First programmer did incorrectly on a Friday. When we called Monday am they had someone out by noon. First programmer is why professionalism didn't get top rating.
Description of Work: While hous dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4

ken S.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
They're very good and did a very thorough job.
Description of Work: I use them for HVAC needs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

27 Loop Rd., Arden, NC 28704

http://www.mountainairmechanical.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Mountain Air Mechanical Contractors is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mountain Air Mechanical Contractors accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Mountain Air Mechanical Contractors offers free project estimates.
Yes, Mountain Air Mechanical Contractors offers eco-friendly accreditations.
No, Mountain Air Mechanical Contractors does not offer a senior discount.
Yes, Mountain Air Mechanical Contractors offers emergency services.
Yes, Mountain Air Mechanical Contractors offers warranties.
Mountain Air Mechanical Contractors offers the following services: Residential & light commercial installation, system replacement, service and repair on most major brands of heating and cooling equipment, annual preventive maintenance programs, mini-splits installation, ductwork.
Boiler service. Duct Cleaning.

Contact information

27 Loop Rd., Arden, NC 28704

http://www.mountainairmechanical.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day