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Liberty Locksmith

Locksmiths

About us

Rekeying of residential and commercial locks, emergency lockout, safe repairs, high security, keyless entry locks and new installations, master key systems created and combination changes.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Rekeying of residential and commercial locks, emergency lockout, safe repairs, high security, keyless entry locks and new installations, master key systems created and combination changes.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.937 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 37 reviews

Jeremy H.
10/2022
5.0
locksmith
  + -1 more
Liberty Locksmith is hands down the best locksmith company I have ever used! Gabriel is the gentleman who came to my aid and was the most courteous, quickest, and most professional locksmith I have ever done business with. I will be using them for all my future needs!
Description of Work: Car lockout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve T.
10/2019
5.0
locksmith
  + -1 more
prompt response to request for service, up front about cost, worked efficiently and professionally. Extremely happy with service.
Description of Work: changing multiple locks for 5 doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meghan M.
11/2018
5.0
locksmith
  + -1 more
Arnie answered the phone himself, was very personable. He asked me to text him pictures of the door locks inside and out so he could better give me an accurate quote on cost of job. He was timely in his response getting back to me- calling me the next morning with his suggestions. I thought I needed new locks, he told me no, its more cost effective for me to re-key and my locks from photos appear to allow it. That's cool, he just saved me money! He offered to come out that afternoon and re key the locks. He even fixed one that had a broken turn switch so that it didn't have to be replaced. He showed up on time, my dogs liked him, I liked him- I felt comfortable with him in my home, He did exactly what he said he would. I didn't time it but he was fast couldn't have been more than 40 minutes for all the work, which turned out great. Locks work like brand new and he gave us extra keys. We will definitely keep his number for any future locksmith need. I am very satisfied.
Description of Work: Re key 2 entry doors to home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Liberty Locksmith
I appreciate the great review! Glad to help. Thanks so much! Arnie

michael R.
08/2017
1.0
locksmith
  + -1 more
He refuses to return my phone calls
Description of Work: I have used him before to rekey all my locks. Right now I have a broken lock and I have been calling him for the last five months. He has never return my phone call

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rachel M.
07/2017
5.0
locksmith
  + -1 more
No complaints, on time, professional, and quick
Description of Work: One internal and one external lock changed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Anne A.
04/2017
5.0
locksmith
  + -1 more
The service was great, friendly, fast. They even made a recommendation for my front door that saved me money - thanks!
Description of Work: Had locks re-keyed at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah P.
05/2016
5.0
locksmith
  + -1 more
Went great, very helpful and punctual.
Description of Work: updated locks, provided duplicate keys for multiple buildings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James A.
10/2014
5.0
locksmith
  + -1 more
I called on Friday night and ask if he could come out on Saturday and repair my broken lock. He said that he would and requested that I email a photo of the door lock. The email photo helped him perfectly match the lock. He came out Saturday afternoon and replaced the lock with an exact color match. The door was always a problem to lock. He adjusted the door so that the new lock works easily. The work was done timely and was reasonably priced. I am very pleased at how easily my door locks. I highly recommend this company and would use them again.
Description of Work: He replaced the dead bolt on my front door and adjusted the door. The door had never locked properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143.15

Barry W.
06/2014
5.0
locksmith
  + -1 more
Liberty Locksmith sent a professional to my new home on closing day with all the craziness of the moving experience and all that. He identified himself by his uniform name patch and the truck displaying the company name and logo. We confirmed the locks that need changing and the keys I needed replaced. Everything I asked was done in just over one hour. He never got in the way of the movers and was very polite. I would use them again and have never forgotten their name Liberty Locksmith.
Description of Work: Changed out lock sets and re-keyed existing lock to match the new lockset. Made additional keys needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ronald W.
04/2014
5.0
locksmith
  + -1 more
This was scheduled a week in advance. We discussed the work the day before. They showed up right on time. Excellent job. Would use them again.
Description of Work: Installed a deadbolt and re-keyed 5 locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

kevin R.
09/2013
5.0
locksmith
  + -1 more
on time, courteous. quick, flawless
Description of Work: replace locks and cylinders

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Judith M A.
06/2013
5.0
locksmith
  + -1 more
The service provider was very familiar with old locks/houses. He explained some of the issues as he worked from door to door. With an old house and multipliable doors it takes time. He did an excellent job.
Description of Work: Re-keyed four really old locks and replaced two.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Dianne K.
06/2013
5.0
locksmith
  + -1 more
Excellent service!! Mr. Berlin was very professional and efficient. He was super nice, very punctual, very proficient. I couldn't ask for a better experience. I recommend him to anyone without reservation!
Description of Work: re-keyed a hand-forged lock on an antique door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Nancy D.
06/2012
4.0
locksmith
  + -1 more
When I called, I talked to the owner and he was great. He said his son was supposed to call me in advance when he was coming and he didn't. That was ok though. He came and did the work just fine. He was supposed to followup with me on some stuff I wanted done and I have not heard from them. It was not very professional of them and now I will go somewhere else.
Description of Work: They rekeyed my house. They rekeyed a couple doors and gave me new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$100

terry H.
06/2012
5.0
locksmith
  + -1 more
My call was answered promptly, they arrived on time as scheduled, an the work was performed quickly and very professionally Highly recommend.
Description of Work: Contacted LIberty to changed locks on two outside doors and add a new deadbolt to one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Maria W.
05/2012
5.0
locksmith
  + -1 more
We got them from Angie's List, and we were happy with their results. They were on time, and did the job in what I thought was a reasonable time. Everything is working fine. I would use this company again, if needed.
Description of Work: They re-keyed the locks on all of our doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

kenya J.
05/2012
5.0
locksmith
  + -1 more
We were very impressed with Liberty Locksmith. I like that Arnie answered the phone to schedule the appointment and he was the serviceman for the job. He was on-time for the appointment. He was very thorough and professional. We highly recommend him.
Description of Work: Re-keyed 8 locks, made additional keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

diane C.
03/2012
5.0
locksmith
  + -1 more
When I called Liberty Locksmith, Arnie answered very professionally and after asking a couple of pertinent questions, he let me know that he would be glad to install the deadbolt in my front door. He let me know that he did not have his schedule with him and would call me back with a date and time. Arnie called me a couple of days later, set up a date and time for the install and gave me the name of the person that would install the lock. The locksmith called me to let me know he was on the way, arrived on time and installed the deadbolt as requested. He was very friendly and professional and did a great job. I will definitely use this company again for any locksmith needs.
Description of Work: A deadbolt was installed in my front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Martha F.
01/2012
5.0
locksmith
  + -1 more
He arrived promptly, worked hard for 2 hours, and was finished in the time we'd hoped.
Description of Work: Mr. Berlin installed a double dead bolt lock on an exterior door, a single dead bolt lock and knob on a door to the interior and rekeyed the locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

PATRICIA A.
09/2011
5.0
locksmith
  + -1 more
We were just moving in and Arnie and his son arrived punctually and had the job finished in a short amount of time. They re-keyed 7 locks to one key. Two of our locks were not of the same type and could not be re-keyed so we elected not to re-key them. After Arnie and his son left, I realized that the keys for the two locks that were not re-keyable were missing. Since I had just left the house closing and had been give them by the seller, I immediately called Arnie (he was on his way home) and asked where the keys were. He said he took all the keys with him to dispose of but that he didn't have those keys. Since I knew I had the keys when he arrived, I was upset since I now had to way to use that door. Arnie came back immediately and re-keyed the lock and gave us new keys at no extra charge. He was very professional and wanted to make sure that his customer was happy - which we were! I would use Arnie again if the need arises.
Description of Work: Re-keyed locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161.4

stephanie H.
11/2010
5.0
locksmith
  + -1 more
I was pleased overall, but he tacked on a $50 service charge that had not previously been discussed. Price felt a bit steep to me when that was added in.
Description of Work: 4 deadbolts and two keyed doorknobs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Teresa V.
06/2010
3.0
locksmith
  + -1 more
I was not able to lock my back door and wanted to have my house rekeyed. The gentleman at Libery Locksmith said he would get back to me in a day or 2 to schedule. I figured I'd wait for him because his Angie's list rating was so high, but he never called me back.
Description of Work: No services were performed.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Lindsay A.
05/2010
5.0
locksmith
  + -1 more
Someone tried to open the electronically-controlled garage door at the house I rent by turning the handle, which locked the door into place. There was no key and no other access into the garage (no door or window). I found Arnie's company on Angie's List and called him. He showed up later that afternoon and was able to pick the lock on the door. Rather than charge me for a new key - and because the door can be locked into place electronically -- he removed the bar that extends into the door's tracks when locked. Arnie was prompt and professional. I highly recommend his services.
Description of Work: Picked the lock on the garage door and removed the locking bar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Robert M.
12/2009
5.0
locksmith
  + -1 more
Got Arnie's name from the list. He gave me the price over the phone. He showed up as scheduled and I was surprised at how quickly he finished. No surprises. I'd recommend Arnie to anyone.
Description of Work: I needed locks changed in a home I just purchased - 8 deadbolts and 7 handle locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeanette W.
07/2009
5.0
locksmith
  + -1 more
Excellent - very professional, attention to detail and work performed in a prompt manner.
Description of Work: Seven deadbolts and six regular door locks were removed, all rekeyed to one key and reinstalled and seven keys made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1(current)
    • 2

Contact information

22 Winterhill Rd, Arden, NC 28704


Service hours

Sunday:
7:30 AM - 10:00 PM
Monday:
7:30 AM - 10:00 PM
Tuesday:
7:30 AM - 10:00 PM
Wednesday:
7:30 AM - 10:00 PM
Thursday:
7:30 AM - 10:00 PM
Friday:
7:30 AM - 10:00 PM
Saturday:
7:30 AM - 10:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Liberty Locksmith is currently rated 4.9 overall out of 5.

Sunday: 7:30 AM - 10:00 PM

Monday: 7:30 AM - 10:00 PM

Tuesday: 7:30 AM - 10:00 PM

Wednesday: 7:30 AM - 10:00 PM

Thursday: 7:30 AM - 10:00 PM

Friday: 7:30 AM - 10:00 PM

Saturday: 7:30 AM - 10:00 PM

Liberty Locksmith accepts the following forms of payment: Check,MasterCard,Visa
Yes, Liberty Locksmith offers free project estimates.
No, Liberty Locksmith does not offer eco-friendly accreditations.
No, Liberty Locksmith does not offer a senior discount.
Yes, Liberty Locksmith offers emergency services.
No, Liberty Locksmith does not offer warranties.
Liberty Locksmith offers the following services: Rekeying of residential and commercial locks, emergency lockout, safe repairs, high security, keyless entry locks and new installations, master key systems created and combination changes.

Contact information

22 Winterhill Rd, Arden, NC 28704


Service hours

Sunday:
7:30 AM - 10:00 PM
Monday:
7:30 AM - 10:00 PM
Tuesday:
7:30 AM - 10:00 PM
Wednesday:
7:30 AM - 10:00 PM
Thursday:
7:30 AM - 10:00 PM
Friday:
7:30 AM - 10:00 PM
Saturday:
7:30 AM - 10:00 PM