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Geek Squad - Best Buy

Appliance Sales and Installation, Appliance Repair, Computer Repair,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
4.8
Showing 1-4 of 4 reviews

LINDA B.
04/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray R.
07/2012
5.0
appliance sales
  + -1 more
We had pretty good luck with them. We have got electronics from them and other things. We use them anytime we have to purchase. We mainly go there as the sales people are pretty well trained and pretty knowledgeable. Regarding their punctuality sometimes we have to wait in the store.
Description of Work: We bought a dishwasher from Best Buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Christina L.
02/2012
5.0
computer repair
  + -1 more
You can bring in up to three computers as many times as needed for a year. I looked other places and they were the best priced.
Description of Work: I purchased a computer last week and signed up for their services. I took in a computer that I had lost a password to and I didn't even have to leave it there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeffrey T.
01/2011
4.0
appliance repair, appliance sales
  + 0 more
The sales representative did not fully explain the product. This particular model does not have a heating element. The installer said it didn't surprise him because he runs by this problem on a regular basis. He was an independent installer for the Best Buy location. I was not aware that the unit did not have a heating element and I should have done more research myself on this particular model. I didn't even expect that. They were competitive and were willing to match any prices. The installer was very knowledgeable and he went above and beyond and did some extra plumbing but the salesperson didn't know their product.
Description of Work: I bought a dishwasher from Best Buy and had them install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,058

    Contact information

    10 MCKENNA RD, Arden, NC 28704

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair,
    Computer Repair,
    TV Sales,
    Computer Sales,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 4.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    10 MCKENNA RD, Arden, NC 28704

    www.geeksquad.com/repair