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Carolina Ductmasters

Air Duct Cleaning, Dryer Vent Cleaning, Chimney Sweep

About us

For air duct cleaning, need to know the number of vents, including returns and supplies in a home. We employee 10 people. No subs. Cost is determined by the job. Ask about angie's list discount.

Business highlights

28 years of trusted experience

Services we offer

Air duct cleaning, sanitizing, minor repairs, ductwork insulation & filters, dryer vent cleaning, chimney inspections, cleaning, chimney caps, repairs & dampers-lock top, & mold remediation, exhaust vent cleaning & range hood cleaning. residential, commercial, & industrial

Services we don't offer

HVAC system service or repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$25.00



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
3%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 76-100 of 108 reviews

David B.
10/2023
5.0
dryer vent cleaning
  + -1 more
Great! Bryce did a wonderful job!
Description of Work: Cleaned out dryer duct from outside and inside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gail W.
10/2020
5.0
air duct cleaning
  + -1 more
Great! Great!
Description of Work: Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Josh W.
09/2020
5.0
air duct cleaning
  + -1 more
.
Description of Work: Noticing a smell when the AC kicks on - old house, probably time to get the ducts cleaned.
Rating CategoryRating out of 5
Yes, I recommend this pro

natasha G.
01/2020
4.0
air duct cleaning
  + -1 more
As planned
Description of Work: Cleaning air ducts

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Keith C.
07/2019
3.0
air duct cleaning
  + -1 more
They lived too far away.
Description of Work: Interior f ireplace restoration

Rating CategoryRating out of 5
responsiveness
3.0


MELISSA H.
12/2018
1.0
air duct cleaning
  + -1 more
Never even called me
Description of Work: Never called me back
Rating CategoryRating out of 5

Quentin B.
11/2018
1.0
air duct cleaning
  + -1 more
Snever heard from them!
Description of Work: Chimney sweep

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Loretta R.
08/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Great--met all expectations
Description of Work: Dryer vent duct cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

WAYNE G.
07/2017
5.0
dryer vent cleaning
  + -1 more
Very well.
Description of Work: Dryer duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lynn K.
05/2017
5.0
air duct cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lauren A.
01/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Very well.
Description of Work: Ducts cleaned and dishwasher vent cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

andy W.
08/2016
2.0
air duct cleaning
  + -1 more
Bait and switch??
Description of Work: Did not use Marshall. Called for an estimate to inspect 2 flues in a home we were possibly buying. Marshall quoted $125 for the first flue and $50 additional for the second flue. When I called back to schedule; I spoke to Marshall again and he changed price to $200 for the first flue and $100 for the second flue. I hired another company! So should you.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0


Mark F.
05/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Performed chimney inspection; provided analysis, estimated costs and recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Renee B.
04/2016
5.0
air duct cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Arthur B.
03/2016
5.0
chimney sweep, air duct cleaning, chimney caps, chimney repair
  + 2 more
unknown
Description of Work: Cleaned chimney, replaced chimney cap, cleaned and disinfected all ductwork. It went fine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$754

John M.
01/2016
5.0
air duct cleaning, chimney repair
  + 0 more
unknown
Description of Work: Great job - showed up when he said he would, did the job for the price he'd quoted and my chimney doesn't leak anymore. Got my business for the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike B.
11/2015
2.0
air duct cleaning
  + -1 more
Details above
Description of Work: The provider was scheduled to do full duct work cleaning of my 5200 square foot home. Only 1 employee was sent who could not safely clean some of the ducts by himself so I cancelled because he was almost an half an hour late for the scheduled service, never apologizing for being late. Management not very professional in scheduling. I never let them begin work because I was nervous about the unprofessional manner in which I had been treated up front

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$665

Lisa B.
10/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: Dryer vent cleaning, will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

NICOLE G.
11/2007
5.0
chimney sweep
  + -1 more
The men were polite, quick, and cleaned up after themselves.
Description of Work: Ductmasters swept out our two chimneys, taking about 30 minutes total to do the job. They also did a quick inspection of the chimney and firebrick.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

ABIGAIL S.
06/2007
5.0
electrician
  + -1 more
I thought the man who came was very professional. He seemed very eager to help me out and do the work. He did do a pretty good job on my electric wires. Everything works as far as I know. I think overall it was an above average experience.
Description of Work: They came and checked out all of the duct-work in our home. He replaced some of the wiring and the job took about two hours to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

06/2006
5.0
air duct cleaning
  + -1 more
They did an okay job on the air ducts. They cleaned up well when they were finished plus they were careful not to get dust all over our furniture in home. They did their job as expected of them and we were pretty impressed with them. They had a good crew of guys working for them.
Description of Work: They cleaned the air ducts in our 5000-square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SANDRA P.
06/2006
5.0
air duct cleaning
  + -1 more
They did an okay job on the air ducts. They cleaned up well when they were finished plus they were careful not to get dust all over our furniture in home. They did their job as expected of them and we were pretty impressed with them. They had a good crew of guys working for them.
Description of Work: They cleaned the air ducts in our 5000-square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
2.0
air duct cleaning
  + -1 more
This was a very negative experience. The guy disconnected and moved my dryer causing a leak in the gas line. I had to have someone come and fix it. Duct Masters never reimbursed me for the additional expense incurred.
Description of Work: I had Duct Masters clean the ducts throughout the home as well as the dryer vent.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$300

06/2006
4.0
air duct cleaning
  + -1 more
Duct Masters cleaned up after themselves. They explained what they were going to do, so we didn't have any questions. The price was right around what everyone else is charging. The job was also done in timely manner.
Description of Work: Duct Masters vacuumed our air ducts and sprayed disinfectant.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

06/2006
3.0
air duct cleaning
  + -1 more
I don't believed that they did a real thorough job cleaning our ducts. My husband opened the ducts up, and you could see dust balls in there. I don't know if the price they charged was good or bad because I never had this done before.
Description of Work: Duct Masters cleaned all of our air ducts.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Contact information

21 Business Park Circle, Arden, NC 28704

www.carolinaductmasters.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Chimney Sweep

FAQ

Carolina Ductmasters is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Carolina Ductmasters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carolina Ductmasters offers free project estimates.
No, Carolina Ductmasters does not offer eco-friendly accreditations.
No, Carolina Ductmasters does not offer a senior discount.
No, Carolina Ductmasters does not offer emergency services.
Yes, Carolina Ductmasters offers warranties.
Carolina Ductmasters offers the following services: Air duct cleaning, sanitizing, minor repairs, ductwork insulation & filters, dryer vent cleaning, chimney inspections, cleaning, chimney caps, repairs & dampers-lock top, & mold remediation, exhaust vent cleaning & range hood cleaning. residential, commercial, & industrial
HVAC system service or repair

Contact information

21 Business Park Circle, Arden, NC 28704

www.carolinaductmasters.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM