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Carolina Ductmasters

Air Duct Cleaning, Dryer Vent Cleaning, Chimney Sweep

About us

For air duct cleaning, need to know the number of vents, including returns and supplies in a home. We employee 10 people. No subs. Cost is determined by the job. Ask about angie's list discount.

Business highlights

28 years of trusted experience

Services we offer

Air duct cleaning, sanitizing, minor repairs, ductwork insulation & filters, dryer vent cleaning, chimney inspections, cleaning, chimney caps, repairs & dampers-lock top, & mold remediation, exhaust vent cleaning & range hood cleaning. residential, commercial, & industrial

Services we don't offer

HVAC system service or repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$25.00



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
3%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 26-50 of 108 reviews

tom F.
12/2018
2.0
air duct cleaning, fireplaces
  + 0 more
Were great to talk to and exchanged several emails. Last step was for them to determine approximate cost and timing. Never heard from them again.
Description of Work: Repair cracked brick in fireplace box

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0


stephen W.
11/2018
1.0
air duct cleaning
  + -1 more
I didn’t go well cause I found another contractor and we found out that the fireplace was not installed properly
Description of Work: Fireplace inspection

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$125

Nicole W.
11/2018
5.0
air duct cleaning
  + -1 more
Both young man were very professional and friendly. They did a very good job.
Description of Work: Cleaning all air ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

BRADLEY S.
11/2018
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
We were very pleased with Marshall's responsiveness to our request for a quote(pay for cleaning and inspection together) and for an appointment. Our fireplace was cleaned and inspected. He recommended some repairs to be done in the near future. We will use them for this as well.
Description of Work: Chimney Sweep and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jo C.
11/2018
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
The technicians knew their job. Came in explained what they were going to do. Completed the job and cleaned up after themselves and outside where dryer vent blows out.
Description of Work: Had the duct work cleaned and the dryer vent cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

David B.
11/2018
5.0
dryer vent cleaning
  + -1 more
great job. brushed and vacuumed duct from drier to the outside of home
Description of Work: dryer vent cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Phil W.
10/2018
5.0
fireplaces
  + -1 more
They are professional, courteous, friendly and help us to save money because after the inspection they told us that we don't need a fireplace cleaning. Travis the technician was great.
Description of Work: They fireplace inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy H.
07/2018
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
great job great price gave me an Angies discount!!! really appreciate their promptness.
Description of Work: cleaned chimney put up new pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara W.
05/2018
5.0
chimney sweep
  + -1 more
Chris was awesome. He was on time, friendly, and knowledgeable. His work was very clean. He cleaned and inspected the chimney. He explained what he was doing and then showed us how to use the fireplace when he was done. We will definitely call them again to have our chimney cleaned. Thank you
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela M.
03/2018
5.0
air duct cleaning
  + -1 more
Every aspect was excellent . Would absolutely hire again !
Description of Work: Duct and dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Anne J.
02/2018
5.0
air duct cleaning
  + -1 more
They did a great job, very professional and efficient.
Description of Work: Cleaning and sanitizing all the vents in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Brian K.
10/2017
4.0
air duct cleaning
  + -1 more
Very well. punctual and responsive. Arrived on time, Performed work nearly with no mess . No clean up required after the job. Workman was friendly and professional/
Description of Work: Hole house duct cleaning with all vents and returns

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Angie M.
07/2017
5.0
air duct cleaning
  + -1 more
Great Customer Service, Good Quality Work, Very Satisfied.
Description of Work: Air Ducts Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter K.
07/2017
5.0
dryer vent cleaning
  + -1 more
Excellent Easy to make appointment, arrived early ( after calling to make sure early was ok) and did a great job.
Description of Work: Dryer vent cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Jenny B.
05/2017
5.0
dryer vent cleaning
  + -1 more
Quick response and quick service! Would definitely call again!
Description of Work: Dryer vent cleaning and small repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia S.
05/2017
5.0
air duct cleaning
  + -1 more
It was a good experience. The two young men were thorough. They did a good job. They knew what they were doing and did it well. I was very pleased with the work they did. Their price was comparable to what my sister had paid a number of years ago. The price didn't increase that much and it was fair. They didn't break anything and they cleaned up after themselves. They were young, but they were very professional.
Description of Work: They cleaned about 17 or 19 ducts in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Amy F.
05/2017
5.0
dryer vent cleaning
  + -1 more
The office staff scheduling was very nice. They were able to come within a few days and did an excellent job. They were very professional and kept everything clean. He provided education about what he was doing throughout the process.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara C.
03/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
I could not be happier with the service they provided. I had a question after they left, and they promptly returned my call and answered every question. Robert and Chris were prompt, professional, and very thorough. I would highly recommend the Carolina Ductmasters to anyone needing this service. I will personally be using them on a regular basis to keep my duct work clean and healthy. It has made such a difference in the quality of the air we are breathing. Thank You Ductmasters! They were even able to give me a discount!
Description of Work: I had my Air Conditioning Duct work cleaned and sanitized and the Dryer vent cleaned. They did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Art R.
02/2017
5.0
air duct cleaning, fireplaces
  + 0 more
Excellent! i called them up to clean the fireplace duct flume. they cleaned up after themselves, appointment went off without a hitch. Excellent service.
Description of Work: fireplace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stacey F.
02/2017
5.0
air duct cleaning
  + -1 more
It was great. They explained everything they where doing, was very clean, and did everything in a time frame like I was told.
Description of Work: They cleaned and inspected my fire place for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam B.
02/2017
5.0
fireplaces
  + -1 more
I thought the service went great. They were courteous, friendly, on-time, and showed me how to take care of my fireplace property.
Description of Work: Fireplace cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lynn K.
02/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Robert and Chris came out to clean all duct work in my house. From my initial phone call through the cleaning, all employees were very professional and did a great job. Robert and Chris were prompt and very thorough with their cleaning. I would definitely hire this company again.
Description of Work: Clean all duct work in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

Stephen M.
01/2017
1.0
chimney sweep, chimney repair
  + 0 more
Still have not received the report over a week after the inspection. Had to make decision about purchase without it.
Description of Work: Chimney inspection for property I was trying to purchase

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Julie C.
10/2016
5.0
fireplaces
  + -1 more
They're fantastic! They were punctual, friendly and professional. They answered all my questions and I highly recommend them! I knew nothing about my fireplace and they told me absolutely everything!
Description of Work: I had them clean and inspect my fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hampton S.
09/2016
5.0
chimney sweep
  + -1 more
The crew showed up on time, actually 15 minutes early. They were courteous and friendly. They were respectful of my property. They seemed conscientious. They did a good job.
Description of Work: Duct cleaning in house for heat pump/ac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

21 Business Park Circle, Arden, NC 28704

www.carolinaductmasters.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Chimney Sweep

FAQ

Carolina Ductmasters is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Carolina Ductmasters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carolina Ductmasters offers free project estimates.
No, Carolina Ductmasters does not offer eco-friendly accreditations.
No, Carolina Ductmasters does not offer a senior discount.
No, Carolina Ductmasters does not offer emergency services.
Yes, Carolina Ductmasters offers warranties.
Carolina Ductmasters offers the following services: Air duct cleaning, sanitizing, minor repairs, ductwork insulation & filters, dryer vent cleaning, chimney inspections, cleaning, chimney caps, repairs & dampers-lock top, & mold remediation, exhaust vent cleaning & range hood cleaning. residential, commercial, & industrial
HVAC system service or repair

Contact information

21 Business Park Circle, Arden, NC 28704

www.carolinaductmasters.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM