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Molly Maid Of Cary

House Cleaning, Carpet Cleaning, Blind Cleaning

About us

Cost is determined by the job.

Business highlights

31 years of trusted experience

Services we offer

Dust, vacuum floors, mop floors, clean baseboards, remove cobwebs, deep clean kitchen, deep clean bathrooms, clean ceiling fans, clean venitian blinds, change bed linens, clean inside of windows, clean inside of refrigerator, deep clean oven's inner surfaces, & carpet cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
25%
3
17%
2
17%
1
0%


Rating CategoryRating out of 5
quality
3.4
value
3.9
professionalism
4.3
responsiveness
4.7
punctuality
4.9
Showing 1-12 of 12 reviews

Ann V.
08/2017
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JB K.
01/2017
5.0
house cleaning
  + -1 more
I have used Molly Maid several times through out the years at different homes I have lived in. They are always on time and very professional. A quality service that I count on when I need a helping hand.
Description of Work: General house cleaning, kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Matthew S.
11/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

George B.
04/2016
2.0
house cleaning
  + -1 more
unknown
Description of Work: Did not provide many of the services they mention they do in their brochure. Spoke to manager of this and she said she would have to consult with all team members to assure it would be done as specified. Broke mirror support and rested mirror on new $50 soap dispenser and scratched the top of it by doing so. They did call in a repairman to reinstall the mirror and they did replace the soap dispenser. Management professional, cleaners are not.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$110

Jeannette B.
03/2014
5.0
house cleaning
  + -1 more
They've been really good and they're always on time. If there's anything that looks like it hasn't been done, I just call the office. They're personable and try to do everything just right and they're very nice. I've had different house cleaners but I really like Molly Maid and I'm planning to keep them.
Description of Work: I've used Molly Maid of Cary for seven to eight months. They come every month for house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

L M.
01/2014
4.0
house cleaning
  + -1 more
We have been using their services for several years. I am very pleased with my normal crew. They are attentive and perform a much better job than the majority of replacement crews that have been assigned.
Description of Work: Cleaned, dusted and vacuumed/mopped bedrooms bathrooms, kitchen and hallways.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$110

Nancy A.
06/2013
3.0
house cleaning
  + -1 more
First time they came they did my whole house; upstairs and down. Their charges was $87 for downstairs and then upstairs was $88 an hour; they did the downstairs for me second time around. The first time they came they did both and they charged me more for that. I was not pleased with them. They did not do a good job. They go through each room and go through the motions of cleaning and they touch every thing as one of them said. Well, they may touch it but they don't really do a good job of cleaning and I was unhappy with it. The first time they came I have to say I was unhappy and I called the company and told him I didn't want them to come again and so he sent another team out to clean for me and gave me a free cleaning because the first cleaning was not done half way right. So then I had them two more times after that and I just decided it was a waste of money. I want other Angie's list members that they are not going to clean like you clean. That's just it. They are in someone else's house and they're not just particular. It was bad enough that I didn't want to spend the money for it even though I need to get some help. Price was not too bad because you get two women. It is $88 an hour which is still expensive but the price is not I complained about. It was the fact that they didn't do a good job and then I was paying the big price. The manager, the man that I spoke to was very prompt; when I called and told him that I didn't want them to come again, they didn't do a good job he immediately said we will give you a free cleaning. But at the same time he can't control what they do when once they're out here. They just don't do a thorough job. He did some one else the very next week and clean again.
Description of Work: I have used Molly Maid Of Cary two or three times for house cleaning work.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$87

Erin L.
03/2013
4.0
house cleaning
  + -1 more
We have used this locations services on a handful of different occassions within the last three years. Within the last year it has mainly been an overall clean before family came to visit. On all occassions they did an adequate job. Honestly, they did the same things that I would do on a regular basis. If you are looking to have someone do and quot;upkeepand quot; on an already fairly clean home than they would be right for you. Specific tasks that were requested were completed. The ladies that came on all occassions were polite, professional, tidy in appearance and seemed to work well within the time frame requested. They did show up within the window of time that was specified. Again, they just seemed to do more of an and quot;upkeepand quot; type of cleaning (which I why I did not give them an A rating) but that was pretty much the only reason.
Description of Work: 1400 sq ft apt, 3br/2ba "whole house clean"

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Barbara W.
05/2012
4.0
house cleaning
  + -1 more
They do a good job for the time that they are able to spend at our house. They're very reliable and they do a decent job in the time allotted.
Description of Work: They do basic house cleaning services such as dusting and vacuuming.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Larue C.
02/2012
3.0
house cleaning
  + -1 more
Two or three people generally arrived on time and went to work. At first their work was good. Later they began to omit various tasks, even when I asked if they could do something specific. They would not dust under chairs, even if the chairs did not have to be moved. Porcelain fixtures were wiped but not really clean. Floors were wet but not clean. The longer they came, the less they did. We had to stop our service.
Description of Work: hired for general housecleaning services

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0


Lisa L.
11/2010
2.0
house cleaning
  + -1 more
The house was not clean. A note with the bill was left to say that they spent 1.5 hours and that there were two of them. I believe they spent they may have spent that amount of time, but we didn't ask for them to hurry and see what they could clean in 1.5 hours, we asked them to clean the house. They cleaned the middles of rooms and did not do the dirty jobs (behind the toilet). I had back problems and a new baby, so I needed them to do "moving stuff" and "behind stuff" the most. They did the sort of thing I would do myself. We just paid the bill and didn't complain, so I cannot comment on how they would handle it if we did. The bill was much higher than the place I use now (and the people who I have now do immaculate cleaning). Be careful and specific in what you ask for. I would not have agreed to pay that amount of money for the service they did.
Description of Work: The entire house was to be cleaned as an hourly first time clean. It was 1000 square foot house, but one whole bedroom was not to be cleaned, so maybe 750 sq ft of cleaning, one bathroom only.

Rating CategoryRating out of 5
quality
2.0
value
2.0

$150

    Contact information

    534 E Williams St, Apex, NC 27502

    www.mollymaidofcary.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Carpet Cleaning,
    Blind Cleaning

    FAQ

    Molly Maid Of Cary is currently rated 3.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Molly Maid Of Cary accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Molly Maid Of Cary offers free project estimates.
    No, Molly Maid Of Cary does not offer eco-friendly accreditations.
    No, Molly Maid Of Cary does not offer a senior discount.
    No, Molly Maid Of Cary does not offer emergency services.
    No, Molly Maid Of Cary does not offer warranties.
    Molly Maid Of Cary offers the following services: Dust, vacuum floors, mop floors, clean baseboards, remove cobwebs, deep clean kitchen, deep clean bathrooms, clean ceiling fans, clean venitian blinds, change bed linens, clean inside of windows, clean inside of refrigerator, deep clean oven's inner surfaces, & carpet cleaning.

    Contact information

    534 E Williams St, Apex, NC 27502

    www.mollymaidofcary.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM