Lowe's Of Apex

Hardware & Home Improvement Stores, Appliance Sales and Installation, Garage Doors,

About us

Store #1878. Additional DBA - Lowe's Companies Inc.

Services we offer

Retail stores - appliances.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
13%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.8
professionalism
4.5
responsiveness
4.6
punctuality
4.8
Showing 1-15 of 15 reviews

Mary B.
09/2021
5.0
appliance sales
  + -1 more
It went really well. I told them what I wanted and they took me to the appliances. They delivered it on a weekend as I wanted. They were very cordial and very nice. The set up went really well and I would definitely use them again.
Description of Work: I bought a microwave and oven from them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stacey S.
04/2016
4.0
home improvement stores
  + -1 more
The lighting fixture I adore. The price was right and it correctly matches other decor. However, the car key (mechanical key) they made for me did not work. I was in need of a key that would open my car door only not one that would turn the car on. I ended up going to a locksmith to get it made.
Description of Work: Bought a lighting fixture and had a mechanical key made for my car.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0

Yes, I recommend this pro
$95

Barry P.
12/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Katharine B.
06/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: I bought a dishwasher from them. The appliance department staff is extremely knowledgeable. I was able to ask questions and get very thorough answers about the quality and warranties. The store also offered a rebate at the time of purchase, and I was able to use that for the installation. The installation went smoothly, and everything was on time. The appliance runs like a charm, and is one of the best appliances I've ever purchased
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric H.
02/2015
3.0
garage doors, home improvement stores
  + 0 more
unknown
Description of Work: Ordered appliances online and scheduled delivery with customer support. Refrigerator, range, and microwave were delivered without incident. The dishwasher was not going to be in store until 21Nov14. On 01Dec15, having not heard from Lowes, I emailed about the pending appliance delivery. I received an email reply stating that the appliance would be in the store on 05Dec14 and lowes would contact me regarding delivery thereafter. In San Diego on 05Dec15, I receive a call from my elderly neighbor stating that a dishwasher was left in a box at my front door.....in the pouring rain!!!!! After playing phone tag with store management for an hour, I had a friend with a truck come pick the soaking wet appliance up from my house. No follow up from lowes, no concern regarding the operation of the unit left in the elements due to their negligence....nothing. I'll never set foot in another lowes. Absolute incompetence.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
3.0

$2,400

Jim C.
03/2014
5.0
garage doors, home improvement stores
  + 0 more
One of the things I like about it is that when you buy this service from Lowe's they don't charge sales tax on the materials whereas others companies do. The worker was good and competent. It seemed like he was a little upset because he was supposed to have a helper and had to do it all on his own. He got the job done in about 3-4 hours.
Description of Work: They installed a 2 new garage doors and 2 new lifts. They also removed the old ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jesse D.
10/2011
5.0
house painters
  + -1 more
They came out and did some estimates for me. They did the work exactly to what they said they would do and showed up on time.
Description of Work: They painted the entire exterior of my home. I had some wood that had rotted and they replaced that as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,575

Allison C.
12/2009
5.0
window treatments
  + -1 more
I have always had good luck with them when I buy products from them or they provide me their services. My experience with the blinds was fine. They had a good pricing. They sent somebody out to measure, and I went in to buy the things. He then came out and installed them. He did a good job. They weren’t able to install them the way I wanted them installed. I researched on the internet and realized that they were right. The blinds were too big to be installed the way I wanted them installed. The installation cost $118 plus tax. I would rate them highly and would use them in the future, if necessary.
Description of Work: I used Lowes to install some blinds for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Kimberly P.
05/2009
3.0
appliance sales
  + -1 more
The dishwasher was installed on time, and the installer was professional and courteous. The refrigerator has been a completely different situation. The handle on the freezer was chipped and after three attempts to replace it, the handle is still chipped. They keep ordering and/or receving the wrong part. We go for weeks without hearing from the customer service rep, and when they schedule a time to come out, they are typically late. The communication between the delivery staff and customer service rep seems poor. They have not been rude, but do not seem concerned that we have been patiently waiting for this to be resolved for nearly six months. We have waited at home for up to four hours at a time for these repairs on the weekends and nights for them to only bring the wrong part. We have been very displeased with this process and have taken our complaint directly to Whirlpool.
Description of Work: We purchased a refrigerator and dishwasher from Lowes. The dishwasher was installed by a contractor. The refrigerator was delivered by Lowe's staff.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,900

CHERI G.
12/2008
5.0
flooring contractor
  + -1 more
Lowe's warehouse is an outstanding organization. The had a terrific selection of flooring. The gal who helped us had a lot of experience. She paid attention to what we wanted and knew how to help us. She was not pushy, only helpful. They did a beautiful job.
Description of Work: We had them install a vinyl floor that looks like heavy stone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M-L R.
09/2007
5.0
appliance sales
  + -1 more
Everything was done perfectly. There were no problems at all and I would recommend them to anyone. They are a bigger chain but they are very personable and professional with the whole operation. I am pleased and the price was great.
Description of Work: I bought a whirl pool dishwasher here and they came and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

08/2006
5.0
ceramic tile
  + -1 more
THEY ARRIVED RIGHT ON TIME FOR THE APPOINTMENT. THEY EVEN CALLED BACK AFTER THEY WERE FINISHED WITH THE JOB TO MAKE SURE THAT WE WERE HAPPY WITH THE WORK THAT THEY DID. WE WERE PLEASED WITH THEM.
Description of Work: THEY REPLACED SOME OLD CERAMIC TILE IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

08/2006
5.0
flooring contractor, home improvement stores
  + 0 more
THEY DID A FANTASTIC JOB OFF MATCHING THE SQUARES SO DESIGN WAS STRAIGHT. THEY CLEANED UP ALL OF THE MESS. WE WERE VERY PLEASED WITH THE FINISHED FLOOR.
Description of Work: THEY REMOVED OLD FLOORING IN THE LIVING ROOM AND REPLACED IT WITH LAMINATE SQUARES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

06/2006
4.0
siding
  + -1 more
THEY WORKED HARD TO FINISH THE JOB AND STAYED WITH IT. THEY HAD A BIG ENOUGH CREW TO FINISH THE JOB IN TWO DAYS. THEY LOOKED OVER THE JOB WITH ME BEFORE THEY LEFT IN CASE I HAD ANY QUESTIONS OR PROBLEMS.
Description of Work: THEY PUT VINYL SIDING ON THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

06/2006
5.0
home remodeling
  + -1 more
I WOULD RECOMMEND THEM FOR SERVICES BECAUSE OF THE REASONS DISCUSSED IN THE GRADING AREA. THEY CAME ON TIME AND FINISHED ON TIME. THEY WERE ALSO CLEAN AND NEAT. THE PRICE WAS AFFORDABLE.
Description of Work: THEY INSTALLED COUNTERTOPS, A SINK, AND A FLOOR IN THE KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    1101 Beaver Creek Commons Dr, Apex, NC 27502

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Appliance Sales and Installation,
    Garage Doors,
    Flooring Sales and Installation,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Window Treatments,
    Siding,
    Ceramic Tile

    FAQ

    Lowe's Of Apex is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 7:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 10:00 PM

    Saturday: 7:00 AM - 10:00 PM

    Lowe's Of Apex accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Lowe's Of Apex does not offer free project estimates.
    No, Lowe's Of Apex does not offer eco-friendly accreditations.
    No, Lowe's Of Apex does not offer a senior discount.
    No, Lowe's Of Apex does not offer emergency services.
    Yes, Lowe's Of Apex offers warranties.
    Lowe's Of Apex offers the following services: Retail stores - appliances.

    Contact information

    1101 Beaver Creek Commons Dr, Apex, NC 27502

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM