Grand Openings Garage Door is a locally-owned and operated business that offers professional service and ethical performance combined with competitive pricing and prompt delivery. We take great pride in our service and back all of our work up 100% with industry-leading warranties. We have been in business since 2003 in the Raleigh/Durham area and have grown considerably on word of mouth and proudly stand by our unwavering reputation.
Broken spring. Called Saturday noon. Voice mail said they would return my call. Still no response as of Monday 7/1. No longer required their services. As a service company, this deserves an F !!!!!!!
Description of Work: Nothing !!
Rating Category
Rating out of 5
responsiveness
1.0
Response from Grand Openings Garage Door
I think you may have the wrong company/person. I checked through all of my missed call log/ voice mails/deleted voice mails, etc. Even called my cell phone provider to see if I perhaps they could track the vm or call. I received 3 phone calls between 10am and 1pm. I landed them all with no voice mails left in that time period. I'll go as far as saying that if you can send me a photo image (which you can easily do by snapping an image off of a cell phone) of proof that you called my business on Saturday for enough time to leave a voice mail...... I will give you a free garage door tune up with roller replacement. I really do believe you have made a mistake. Take a look at this if you would please! Thank you.
George T.
07/2013
5.0
garage doors
+ -1 more
Went out of his way to make sure the door was perfect and the reduction in noise was amazing. He did not like the way the builder fixed the track to the wall and secured it in a better manner which should keep the door running smoothly for longer. Fast and on time Called the day before to confirm Called 1 hour before arrival
Description of Work: They replaced the garage door wheels along with adjusting the tracks and balancing the doors to reduce noise
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Tricia F.
06/2013
5.0
garage doors
+ -1 more
Mike was very responsive to my calls, showed up on time and explained things thoroughly. He listened to what I wanted and did not try to over-sell me. His work was efficient, thorough, and fairly priced. I would use him again.
Description of Work: Replaced old garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
John Z.
06/2013
5.0
garage doors
+ -1 more
Garage door was not operating properly. Purchased Big Deal. Company came out and replaced the old rollers with nylon rollers and adjusted the spring tension. Door works fine now and is quieter than the other garage door that has not been upgraded with nylon rollers. Well worth the price.
Description of Work: Replaced Rollers and adjusted spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Alan T.
06/2013
5.0
garage doors
+ -1 more
Grand Openings Garage Door, LLC are very prompt, very nice and professional. We didn't have to wait a long time to get the service done. It was about the same time we purchased the Big Deal. They did a good job on our door.
Description of Work: I purchased an Angie's Big Deal to get a garage door tune-up. They replaced some rollers on both doors. We did not pay any additional prices than the original Big Deal price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
milton C.
06/2013
5.0
garage doors
+ -1 more
He arrived on time, examined what needed to be done and completed the basic job and then went on to do more over and above the deal we had purchased.
Description of Work: Excellent work and value. Did everything we asked him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Martha Avery C.
06/2013
5.0
garage doors
+ -1 more
Mike came out, looked at our broken system, was able to tell us what was wrong and offered us options for both repair and replacement. He did a great job of explaining the pros and cons of each, without any pressure or feeling of being "sold" on something we didn't necessarily need. He returned today and replaced our system with a new one, and also tightened up and fixed a number of things without charge. He did an outstanding job and we couldn't be more pleased. We highly recommend him and plan to use him again whenever needed.
Description of Work: Replaced our old system with a new liftmaster belt system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jennifer R.
06/2013
5.0
garage doors
+ -1 more
Mike was on time and efficient. He did everything I hired him to, and was a great counsel regarding future options. I wouldn't hesitate to hire him again. Great value!
Description of Work: Installed new track system for opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Cheryl C.
06/2013
5.0
garage doors
+ -1 more
He adjusted the garage door and put in new rollers and pullies. He made sure that it worked well before he left. It sounds much better than it did before. It closes all the way now.
Description of Work: Garage door maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Pat L.
06/2013
5.0
garage doors
+ -1 more
Provider came on time, talked with me about what would be done, inspected door and stated concerns. Was able to improve return of door by adjusting springs, checked light and motor, and replaced rollers. A very pleasant exchange and transaction.
Description of Work: Inspected garage door, rewound springs, replaced rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Laurion M.
06/2013
5.0
garage doors
+ -1 more
As this was a tenant situation, I wanted this to be taken care of as quickly as possible (and as conveniently as possible for our tenants)...The first company I called was one I had used before and they offered to come the following week as first available. They had provided good service before but I knew this would be a hardship for the tenants. So, based on the rave reviews on Angieslist...I decided to give Grand Openings a call. I am extremely glad that I did. Not only did I get through directly to Mike himself, but he offered to come on Saturday (no extra charges) to have a look and repair the issue. He made arrangements with the tenants for a time....And, then he showed up on time (or early) and made the necessary repairs as well as an additional small repair to the same hinge on the other side of the door....he only charged the minimum service charge and we made arrangements for payment over the phone. Could not have gone better in terms of solving a problem and making tenants happy! Thanks Mike! So....I definitely will be calling Mke and Grand Openings again in the future if I have problems with my garage doors!
Description of Work: A roller and its hinge had broken off when the power was out (due to a storm) and an attempt had been made to open the door manually. As a result, when the power came back on, the door would only open partially using the opener and then would close.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth V.
06/2013
5.0
garage doors
+ -1 more
We had them out the repair the rollers since we thought that was the source of a loud noise. It turned out it was a differnt issue causing the noise. They were punctual and professional. We were supposed to get a call back regarding somethign small, but we never heard back.
Description of Work: We bought a $99 Big Deal coupon for new garage door rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Patrick D.
06/2013
5.0
garage doors
+ -1 more
I was very impressed with the speed and quality of the work and the willingness to accommodate my schedule.
Description of Work: Replace drive motor gear set. Replace double garage door main spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
BEVERLY F.
06/2013
5.0
garage doors
+ -1 more
The repairman showed up on time, was very professional and helpful, and did a great job. We were very pleased.
Description of Work: Provided new openers for our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ronnie W.
05/2013
5.0
garage doors
+ -1 more
It went very well. Mike did a great job. He explained all that he would doo and did what he said he would do . No surprises. This is what he did. * Fixed springs on broken door. * Installed lock on broken door. * Installed new opener on other door * fix safety device * Serviced booth doors (lube and aligned)
Description of Work: repaired 2 garage doors. installed a door opener that I had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kelly R.
05/2013
5.0
garage doors
+ -1 more
Springs came loose causing garage door to fail to open or close. Shotty previous work from the precision guys, who charged a ton for nothing! Realigned everything and WOW it is quiet again and perfect. Charged half of what the other guys charged and delivered a hundred thousand times better service. I actually got it fixed this time not just put back together! No more looking for a go to garage door company! Really nice guy, too :). Very VERY happy!
Description of Work: Fixed what the other precision guys could not. Garage door repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Shellie P.
05/2013
5.0
garage doors
+ -1 more
Great service and didn't try to oversell us. installed new silicone rollers which were needed.
Description of Work: Fixed faulty garage door and installed new rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
John D.
05/2013
5.0
garage doors
+ -1 more
One of our garage door springs broke, preventing the door from opening more than a half foot or so. This was a big problem since our car was inside! We spoke with Mike shortly after this happened, on Friday afternoon, and originally he didn't think he'd be able to repair it until Sunday. But shortly after we spoke he called back - he'd finished with a job earlier than expected and was able to come by and repair the door only about an hour or two after we called. He was very friendly and worked very quickly.
Description of Work: Replaced broken spring on garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
BRIAN L.
05/2013
5.0
garage doors
+ -1 more
Installed nylon wheels to help quiet the garage door. Re-aligned sensors, increased height of garage door for car clearance. Braced the garage door opener which helped to quiet the unit. He is great to work with and knows his trade very well. This job went so well, I asked him to come back and insulate the garage door with foam. That job was also inexpensive and has made a difference in how quite the door opens and closes and helped save me money on my utility bills due to the insulation. My garage was a lot hotter in the summer and a lot colder in the winter before he insulated the garage door with foam. You can feel the difference. I would definitely recommend him to anyone.
Description of Work: Garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Billy C.
05/2013
5.0
garage doors
+ -1 more
Purchased The Big Deal through Angie's List for tune-up and rollers by Grand Openings Garage Door for $99.00. After purchasing The Big Deal through Angie's List for garage doorGa tune-up and rollers, I emailed Michael to setup an appointment. Michael responded that evening and we set up the appointment.for 9am one morning. I wanted a morning appointment and Michael accommodated my schedule. My old wooden 18ft garage door was very noisy, with a couple of broken rollers. Michael replaced all the rollers, adjusted the tracks, adjusted the spring and lubricated all necessary parts. He installed several missing screws in the door. Michael spent 1 hour working on the garage door. I was extremely satisfied with the service received and will definitely call Grand Openings Garage Door when I decide to replace the old garage door.
Description of Work: Garage door tuneup. Replaced all rollers, adjusted door spring and tracks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Annmarie M.
05/2013
5.0
garage doors
+ -1 more
I can't say enough good things about this company. Our garage door became jammed and out of alignment. It prevented us from closing the door and securing our possessions. It was about 3pm on a weekday. I called and the contractor answered the phone. He told me he had a full day on the schedule but would get to us before too late in the evening. I agreed. He kept me informed of what the time frame for his arrival would be. Despite the late hour he was friendly and got straight to work. He let me know the cost up front. He worked dilligently until the door was done...two and a half hours. He really was great and I don't say that often! I would highly recommend.
Description of Work: Repair a jammed garage door so it could be secured.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
John R.
05/2013
5.0
garage doors
+ -1 more
Very good service and professional.
Description of Work: Broken single car garage door opener was quickly confirmed and replaced within 2 hours. He even remounted the keypad and reprogrammed my old remotes that wouldn't work with the new door- so I could have 2 remotes for my other door that still had the old style opener. Nothing was left behind so I didn't have any trash to throw away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Richard & Janice H.
05/2013
5.0
garage doors
+ -1 more
Purchased The Big Deal through Angie's List for tune-up and rollers by Grand Openings Garage Door for $99.00. Called Michael and set the appointment for today. Michael arrived on time and was professional and efficient. Very pleasant experience and will use him again when the garage opener needs repair.
Description of Work: Replaced rollers and service garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Todd W.
05/2013
5.0
garage doors
+ -1 more
Performed the services well and was on time. Doors very quiet now.
Description of Work: Bought service to adjust doors and perform tasks on the Angie's List special buy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bryan G.
04/2013
5.0
garage doors
+ -1 more
After seeing the great ratings for Grand Openings, I checked out the company website. Seeing that they did not open for business at the time I was viewing the site, I sent an email inquiring about an estimate. Within 10 minutes, I received a call back for an estimate. Mike arrived on time for the estimate and provided numerous options after examining my garage doors. While my immediate problem was a snapped door cable, I had been considering replacement doors due to their age. I had previously researched new door prices from the local home improvement stores, so I had an idea of the material costs. The price for the doors and installation was comparable to the cost of many of the doors I was considering. Add the great reviews from other customers of Grand Openings, and I hired Mike for the job. We scheduled the install for the following week. The work was completed in the expected time, cleanliness and outstanding working order. We tested the doors and everything worked perfectly. I would highly recommend Grand Openings for any garage door repair or replacement.
Description of Work: Replaced two wooden garage doors with two new steel insulated doors, including rails, torsion springs and door seals.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Garage Doors
FAQ
Grand Openings Garage Door is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 2:00 PM
Grand Openings Garage Door accepts the following forms of payment: Check,MasterCard,Visa
Yes, Grand Openings Garage Door offers free project estimates.
No, Grand Openings Garage Door does not offer eco-friendly accreditations.
No, Grand Openings Garage Door does not offer a senior discount.
Yes, Grand Openings Garage Door offers emergency services.
Yes, Grand Openings Garage Door offers warranties.
Grand Openings Garage Door offers the following services: Garage doors. Repair broken springs. Replace damaged sections. Repair garage door operators. Replace garage doors & operators.