Grand Openings Garage Door is a locally-owned and operated business that offers professional service and ethical performance combined with competitive pricing and prompt delivery. We take great pride in our service and back all of our work up 100% with industry-leading warranties. We have been in business since 2003 in the Raleigh/Durham area and have grown considerably on word of mouth and proudly stand by our unwavering reputation.
Mike arrived exactly on time and began the garage door tune up. He lubricated all moving parts, tightened everything that needed tightening and replaced all of the rollers. I told him of a problem we were experiencing occasionally and he adjusted the tension mechanisms. Mike told me if the problem was not corrected, to call him and he would return at no charge. He also gave me tips to maintain the door on my own. Not only was our problem corrected, but the door opens and closes quieter and more smoothly than I ever remember. We recommended Mike to friends and they had a similar experience.
Description of Work: Garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jason Y.
02/2014
5.0
garage doors
+ -1 more
The service was good. They were quick to get out here and do it. He was very prompt, and was easy to get back in touch with, when we had questions afterwards. It was a good service. The pricing was fair.
Description of Work: We used Grand Openings Garage Door, LLC. We had purchased a big deal for the service. They serviced the garage door and made sure that everything was still working properly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Susan R.
02/2014
5.0
garage doors
+ -1 more
It was fine. The guy who came out was prompt and courteous. He did exactly what he said that he was going to and the work turned out fine. There were no problems. I did not spend any more than the big deal price and he came out pretty timely after I purchased the deal, within a couple of weeks.
Description of Work: I used the big deal that I purchased from Grand Openings Garage Door, LLC for a garage door tuneup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Susan L.
02/2014
5.0
garage doors
+ -1 more
He was wonderful! Punctual, professional and got it all fixed and replaced the rollers so quickly. I would use him again in a heartbeat!
Description of Work: He adjusted my garage door which had been screeching terribly and wobbling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Denise T.
02/2014
5.0
garage doors
+ -1 more
Installation was quick & was definitely needed! Got a keypad opener for garage door installed, too, which cost $50 for the parts & installation.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
David P.
02/2014
5.0
garage doors
+ -1 more
I needed another part to keep garage door functional, and I agreed to the increase in cost. He's a good guy and he works hard.
Description of Work: Garage door tune up according to Angie's list offer. Also a repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Darrell H.
02/2014
5.0
garage doors
+ -1 more
Called Mike on Friday and made an appointment for Saturday morning. He arrived right on time and had the job done in less than an hour. Mike is professional and pleasant. I highly recommend him and would definitely use him again.
Description of Work: Replaced broken door springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Donna M.
01/2014
5.0
garage doors
+ -1 more
He arrived on time. Was friendly, but got right to work. This job went very well.
Description of Work: Cleaned and replaced rollers from metal to quieter ones. He also installed a new garage motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Carey B.
01/2014
5.0
garage doors
+ -1 more
I called Mike to come out because the garage opener had difficulty closing the door. This occurs when the temperature reaches around 30 degrees and below. But on the day he came to investigate, the temperature was warmer and above the threshold to trigger the problem. Despite this, he still provided some suggestions as to the cause of the problem. He also offered an assessment of the door, spring and opener. The previous owner had replaced the door and the spring but the opener I believe was installed 20 years ago when the house was built. Mike was not comfortable performing a maintenance service because the opener could need repair at any time given its age and said it would be in my financial best interest to do repair/replacement and maintenance in one service call. On my request, Mike provided the make and model of a new opener -- the LiftMaster 8355. He followed up with a quote via email. I proceeded to get two more assessments just to be thorough. One company did absolutely nothing to troubleshoot the issue and just recommended a new opener. The other company did troubleshoot but was not as careful while taking apart the opener for examination. Both companies also recommended the LiftMaster 8355. I had some further email dialogue with Mike in my effort to educate myself on the new opener. He was quick to respond and provided very helpful information. This added to the positive impression I had when he initially came out to investigate. Once we decided to proceed, he was able to get us on the schedule within days. Mike arrived within the stated time frame. I was in the garage the during the entire installation. He set up quickly and began the process of dismantling the old opener, configuring the new one and hanging it. He adjusted the spring and lubricated it. He adjusted the door panels, lubricated the hinges and the rollers. He took time to tack the sensor wires to the wall in order to keep them neat and out of the way. Mike cut new mounts for the opener unit and ran the wires in a much more organized manner. He also cleaned up before leaving. It was such a pleasure to see the garage open and close without issue. And it was so quiet!! Mike is very courteous, respectful and scores high marks for his professionalism. I would certainly hire him again and would highly recommend him to others.
Description of Work: Replaced opener, adjusted spring and door hinges. Also lubricated rollers, hinges, and spring. Mounting brackets were tightened.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Robert C.
01/2014
5.0
garage doors
+ -1 more
Worked with my schedule and came out on a Saturday morning. (I can't remember the exact date, this one's close.)
Description of Work: Great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
clifton W.
01/2014
5.0
garage doors
+ -1 more
We had purchased a big deal for the service, and they were wonderful. They get a high recommendation from me. They were on time, they were knowledgeable about the door, they did some alignments and adjustments that were not included, just to make sure that I didn't have any problems in the future. They were just very helpful. The price was very good for the work done, and they were very professional. I would use them again in the future.
Description of Work: We used Grand Openings Garage Door, LLC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ruchi G.
01/2014
5.0
garage doors
+ -1 more
I called Mike after purchasing an Angie's list deal from his company. He had just received a call with a cancellation so he was able to fit us in within an hour. He came to our house on time, explained the problem and immediately started working on fixing it. He fixed the issue to our satisfaction and also fixed a small issue with the other door. I was very satisfied with the work done by Mike and would use him again.
Description of Work: Mike came out and fixed one of the garage doors at our house. The door was just shaking too much and as a result, causing the light bulbs to become loose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Dena D.
12/2013
5.0
garage doors
+ -1 more
Mike returned my call within half an hour and was here within 3 hours, fitting me in during a busy holiday weekend. Mike arrived punctually. He quickly and efficiently diagnosed problem with the Garage door. This is an old wooden door that was drooping slightly inwards and tripping the light sensor. Mike found a simple fix that that moved the light sensors slightly. He also tightened up several loose bolts on the doorframe. Talking with Mike it was easy to appreciate his knowledge-ability and professionalism. Mike will be getting a call from me next time my garage door needs repair or replacement.
Description of Work: Fixed garage door that was not closing properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Olin W.
12/2013
5.0
garage doors
+ -1 more
My 13-year-old garage door stopped opening all the way so I bought an Angie's list coupon for a $99 garage door tuneup from Grand Openings LLC. Mike Ropelewski came out when promised and told me that the spring on the door was broken. He explained the options of replacing the spring versus the entire door due to its age and builder-grade quality; I decided to get just the spring replaced. Mike came back a couple of days later and replaced the spring, lubricated the door, adjusted the sensors, and tightened up the door hinges with some additional screws. The total cost was $350 (not too bad considering that the spring was much bigger than the previous one and was guaranteed for 15 years or the life of the door); the $99 coupon was applied to that. The garage door now works properly and is a lot quieter and smoother than before. Mike was friendly and professional and I would definitely use him again.
Description of Work: Replaced garage door spring, lubricated rollers and tightened screws, adjusted opener and door sensors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
janet B.
12/2013
5.0
garage doors
+ -1 more
I had contracted for a garage door tune up. That was comleted satisfactorily. Unfortunately or fortunately a serious issue was found and it necessitated additional work. I was very happy with the plans, additional cost to fix the problem and the quick resolution. They had the parts and install done within the next 3-4 days.
Description of Work: I had contracted for a tune up and that service was performed very satisfactorily. Another issue was found and the plan, price quote and completion were all done very expeditiously and fora fiar price. I am very happy with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Angela B.
12/2013
5.0
garage doors
+ -1 more
I bought the Angie's list big deal for a garage door tune-up and I'm glad I did. The technician arrived on time and got right to work. He seemed to really know what he was doing and my garage door works much better now. It's quiet as can be. He also helped troubleshoot a faulty garage door opener for me. I was very pleased with this service; I would use this company again.
Description of Work: Fixed a screeching garage door and installed new quiet rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Karen H R.
12/2013
5.0
garage doors
+ -1 more
I signed up for a tune-up although I knew that I needed more - a repair. I had used this company before, was very happy with Michael's work, and wanted to go through Angie's List. When he called, I explained the situation (I had backed into my garage door and the rollers were off and there was a bit of a mess.) He was booked for the day, but called me back to say that he realized I could not leave the house while the door was stuck halfway up and would come when he finished the job he was on. He came in the afternoon, reassured me I was not an idiot for backing into my garage door (nice, but not really true), and fixed the garage door. I am not sure exactly what he had to do, but it was considerable work. I would and will call him again and recommend him highly.
Description of Work: Repaired my garage door -
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Hans K.
12/2013
5.0
garage doors
+ -1 more
Michael was exceptional! I spoke with him on Sunday and he was at my house Monday morning. (I had called another garage door company and I still haven't heard back from them.) He explained what was wrong with the "operator" (what I call the garage door opener), told me what he did to fix it and explained the options. Very professional. Very prompt. Very knowledgeable. Definitely would recommend.
Description of Work: Fixed the garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Brenda M.
12/2013
3.0
garage doors
+ -1 more
He came out and said we needed a part for the garage door and he order it. |He came out a couple weeks later to install the part and it didn't fix the problem, so he said he would order another part and would come back to install at no charge, we haven't heard from him, nor did he do the things that was included on the special.
Description of Work: I contacted GRAND OPENINGS GARAGE DOOR, LLC
Rating Category
Rating out of 5
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Response from Grand Openings Garage Door
Hi [removed member name], you originally purchased the $99 garage door tuneup/roller replacement special for one garage door. When I arrived at your home and spoke with your husband, he informed that there were 2 tune ups purchased which wasn't the case. So I was originally concerned about a lack of communication between the member and husband. When I inspected the garage doors I informed your husband/boyfriend that both garage door operators were destroyed from a direct lightning strike. He informed me that the house was indeed struck by lighting a few years ago and the garage doors haven't worked since then correctly. I informed him that it wouldn't be covered under the $99 tuneup. He told me that he was concerned about the security of the door because of the high crime rate in the area. At that point I offered him to trade the rollers out on that deal for the part that he needed to secure the door. But I'd have to order it. He agreed to this and I informed him that it would be a week or two. 12 days later I came a second time for no charge and installed the part. (Which by the way was a lot more expensive than the rollers in the deal) for no extra charge. At that point I told him what it would take to get the operator working correctly and how much it would cost. And he declined and said he was happy with just getting the door down and secured and thanked me for it. I really don't understand the final part of this where I claim to come back and bring another part. There was obviously no communication between you and the person that I dealt with in this situation. The man that I spoke to seemed very happy with the end result. He was really concerned about his garage being broken into. The bottom line is that you need to replace the logic boards and safety sensors on both garage door operators. He did not want to spend more than the deal. But those type of repairs are not covered under that deal. I explained that in detail with your husband. I gave you close to $240 in repairs for $99. Including two trips. Mainly because the man that I dealt with was very patient and understanding and admitted that the house was struck by lightning. I did all I could do in this situation to give him what he wanted in the beginning… Which was security from any kind of break-ins in this garage. In my opinion I did everything in my power to do the right thing in this situation. It's an extremely difficult thing to see a C grade with the pride I take in my company and work ethic. Sorry there was a misunderstanding between the 3 of us. Thank you
Charles A.
12/2013
5.0
garage doors
+ -1 more
He was very professional and knowledgable. Informed me of all that he was going to do, and when he left, I was very satisfied.
Description of Work: The advertised work plus additional repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Donald B.
12/2013
5.0
garage doors
+ -1 more
pleasant, prompt, professional, etc.
Description of Work: fixed the problem: broken wire, preventing door from closing without reversing. lubricated everthing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dori R.
11/2013
5.0
garage doors
+ -1 more
He was really great! The coupon just didn't apply to the work he ended up needing to do.
Description of Work: I purchased a Big Deal from Grand Openings Garage Door.
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Nancy P.
11/2013
5.0
garage doors
+ -1 more
I called Mike on Friday and explained the problem with my garage door, and even though he was booked through Sunday, he felt the repair could be performed quickly and arranged an appointment at 9am on Saturday. Mike arrived promptly and my garage door was repaired in about 15 minutes. He also quieted my garage door opener significantly. I will definitely use his service again and recommend him to others.
Description of Work: Expeditious repair of broken garage door opener/track
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Wendy K.
11/2013
5.0
garage doors
+ -1 more
It was great. Mike was a pleasure to work with. I used him once before because he was the only one who did not charge for a service call. He spent some time fixing the problem but said we did not need to replace anything immediately even though he could have found many ways to sell us something. He did not charge for the service but I paid him anyway. We then had him replace the opener and he did a great job. I did not compare prices but his seemed reasonable. He added an outdoor keypad and charged only what it cost him. I would strongly recommend him for anything related to garage doors, based on his ability and personality.
Description of Work: Replaced garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Bob P.
11/2013
5.0
garage doors
+ -1 more
Last Spring my son-in law needed repairs on his garage doors. I recommended that he use Mike from Grand Openings based upon his positive reviews on Angie's List. He was so impressed with Mike's honesty, competency and professionalism that I decided to call Mike to install a wireless touch pad and to do some maintenance on my garage system. Mike arrived promptly and actually did the work . Upon further discussion about the poor quality of my original garage opener I decided that I wanted a new opener. There was no sales pressure from him . I scheduled Mike to come the following week for an installation. He did not charge me for the service call. He arrived promptly again and worked diligently to install an opener and touch pad. As promised, the difference in quality and performance between the two openers was amazing. While at my home he answered a few phone calls from potential clients and I was impressed with his professionalism and courtesy. Mike is golden and I would recommend him to anyone who needs garage door service or replacement.
Description of Work: Mike installed a new garage opener and a wireless touch key pad.
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Service Categories
Garage Doors
FAQ
Grand Openings Garage Door is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 2:00 PM
Grand Openings Garage Door accepts the following forms of payment: Check,MasterCard,Visa
Yes, Grand Openings Garage Door offers free project estimates.
No, Grand Openings Garage Door does not offer eco-friendly accreditations.
No, Grand Openings Garage Door does not offer a senior discount.
Yes, Grand Openings Garage Door offers emergency services.
Yes, Grand Openings Garage Door offers warranties.
Grand Openings Garage Door offers the following services: Garage doors. Repair broken springs. Replace damaged sections. Repair garage door operators. Replace garage doors & operators.