Grand Openings Garage Door

It when great, I would hire them again

He was punctual and quite informative. I would definitely hire again.

Michael is personable and professional. He came to my home to replace a broken garage door spring (I replaced the springs on both doors since the other door spring was the same age). I called him over the weekend and he came out on Monday. I would definitely use his services again.

It went great and I am pleased with the outcome.

The repairman was amazingly efficient. He corrected the problem and was done in less than 15 minutes,

Great! Easy choices, easy installation, easy remedy when door did not sit flush with a non-flush driveway. I would highly recommend these folks.

Matt showed up ahead of the scheduled time (but he called first, so that was OK) and got right to work. He closely reviewed the operation of the door after I described my issue, and quickly found the problem, made adjustments, and lubricated everything well. Door works great now. This is my second experience with this company and I won't hesitate to call them again as needed!

I was having issues with my garage door not closing properly - it was only working intermittently. I requested Mike to come take a look and give me a recommendation for a solution, expecting that I might have to either buy a new door, a new opener or both - knowing the status of those were not all that great. I had used Mike's services before for a door adjustment and I liked his work. After I contacted Mike, he quickly responded. He had had trouble contacting me through Angies list messaging, but he texted me separately and we made an appointment. He came on a Saturday, inspected the door and made some adjustments to the sensors. He recommended that I didn't need to buy a new motor or door just yet, I could take my time to look for a sale - knowing they will need replacement sometime in near future. He didn't charge me anything. The door has been working fine for the last month, since he adjusted it. I am very appreciative of Mike's work and his customer friendly approach. Thanks Mike.

He arrived on schedule and installed the garage door opener properly.

It went very well. Fast, courteous, and knew their stuff.

Showed up as scheduled and completed the door replacement in short order. Very pleased with the installation.

Mike looked at the situation and made recommendations and submitted quotes. After we accepted a quote there was a waiting period for the door to be delivered. The two technicians were extremely friendly and cooperative. The whole experience was positive. We will absolutely use them for any future needs. .

My garage door got stuck in the open position, on a Friday evening, and quick fixes did not work, so I called Mike at Grand Openings. He called back quickly and we arranged for a time for someone to come out the next day. That person diagnosed the problem and ordered the needed part, which Mike came back and installed. I could not have been more impressed and delighted with the service. Mike fixed the immediate problem, did maintenance on two doors, fixed a keypad, synced up a new remote and controls in a car, and did so efficiently and at quite a reasonable price. He is also as nice as they come. Count me as a loyal customer.

Mike called to say that he had a cancellation and could come early. He assessed the problem and replaced both springs as well as providing me information about the life expectancy of our garage door opener. He was professional. The work was completed quickly and the cost was very reasonable.

Mike and his team do excellent work for a reasonable price. Had two 30 year old garage door openers replaced with belt driven WiFi enabled Lift Master units. Also replaced old wooden doors with insulated metal doors. Included all new tracks and mounting hardware for the doors. Mike was great to deal with, I felt like I received a fair deal, and straight story on the options. Work was scheduled within a week, and his crew was on time, and did a totally professional job. Very happy with the total experience.

Friday evening while lowering the garage door, we heard a loud noise and was not able to raise the garage door. I noticed the spring above the garage door had snapped and side cables fell off. Called and spoke with Mike. I explained the situation with the door. He gave me an estimate of the cost. He said they were booked up for the weekend but would call if availability came up but set an appointment for 10:15 Monday. They came out and fixed it promptly at the estimated cost. Very good experience. I would definitely use them again.

In the end, I needed to replace my 20-year-old garage door opener. The service tech was very good at trouble-shooting the old one before determining that it was time for a new one. I'm very satisfied with the service and installation of my new garage door opener. The cost of service was included with the cost of the garage door opener.

Mike was so friendly and professional. He did the job quickly and professionally. Thanks Mike!

Got bids from Grand Openings in Apex and Garage Door Specialists in Raleigh. Mike the owner of Grand Openings was honest gave great sound advice. If I could give a AAA I would. Garage Door Specialists sent an appraiser "Bob" who was very professional and also gave good advice. I couldn't find the Garage Door Specialists vendors bid. Called them the next day and had a guy named "Jimmy" send me another quote. Jimmy spoke negatively about Mike of Grand Openings criticizing him "that he runs his business out of his house" "doesn't include taxes on his bids". I called for a quote not listen to a man who appeared to have a personal grudge on a competitor. Jimmy said he would send me another quote by email. The quote was never received. I called and hired Mike of Grand Openings because he was honest and stuck to the business at hand. I have a problem with any business operator that uses verbal diatribes against others. I asked for a quote for a job. I have worked at Home Depot and in the Federal Sector and customer service is the most important value. Cost is important but it would be morally wrong to hire Garage Door Specialists. To be fair Bob the adjuster was very professional and I am sure "Jim" doesn't reflect their business practices. "Jim" needs to learn how to speak to customers or he will continue to loose business. Hopefully Jim will learn from this mistake.

Mike took the call and was able to set up a time for the next day! Matt arrived on-time, came prepared, and was friendly and respectful!! Repairs were done within an hour!! Many thanks!!!

Mike was on time, friendly, competent, and efficient. He did the job well, and quickly.

Nice people, good price, work was done quickly and correctly, would definitely use again

Great! Very professional with a fair price

Very knowledgeable and professional. Kept his card for sometime in the future but don't think I'm going to need it for awhile - he did such a good job.

Met with Mike from Grand Openings on Wednesday to review my situation and then set up an appointment to come back to do the work. He gave me a 1 hour window that he could arrive at my home, so I asked him to call me 10 - 15 minutes before he was headed my way so I could play with my grand-kids at nearby park versus waiting at home. On Friday, Matt, one of their repairmen called me 15 minutes before coming as requested. Matt did the work. He was fast, efficient and very neat. He replaced the original tension springs with slightly heavier tension springs, which I had requested, and he replaced rollers with much quieter nylon rollers. He fully adjusted the door and the motor belt tension, and lubed all of the hinges. Total time was approximately 1 hour. I would highly recommend Grand Openings because of their high quality, professionalism, and very competitive prices.