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Compuguru4u

Computer Repair, Computer Sales

About us

Compuguru4u provides Computer Consultation & Support to individuals & small home offices.

Business highlights

18 years of trusted experience

Services we offer

Computer Repairs & Upgrades, Data Recovery & Backup, PCs & Macs, Online presence for your business etc.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-22 of 22 reviews

Chris H.
08/2022
5.0
computer repair
  + -1 more
Great experience
Description of Work: Laptop harddrive trashed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David H.
10/2019
5.0
computer repair
  + -1 more
I would certainly agree with all the positive comments about Toushar Modi and his business, Computerguru4you that have been made. I used Toushar to set up a new desktop PC, reinstall a hard drive from my old PC and transfer some of my data. Toushar did it very quickly. Through out the process Toushar took me through everything, asked many questions to understand what I wanted & needed, and then made some excellent suggestions. If one is willing to listen to him he can offer some excellent advice on taking full advantage of your PCs capabilities. When my new PC was ready he took the time to take me through the whole new setup and how it works. He also showed me all the tools he installed as part of his package of support. Bottom line, he did a great job and would definitely recommend him to anyone needing computer assistance.
Description of Work: New PC setup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy M.
08/2019
5.0
computer repair
  + -1 more
My keyboard wasn't working and my laptop had slowed to a painful rate of speed. When I took it to CompuGuru4u for evaluation, the gentleman did several tests to show me the hard drive was worn out (understandable for a high end but 10+ year old laptop). He offered to replace the keyboard and the hard drive for a very reasonable price but I was undecided given the age of the computer. When I said I was thinking about replacing it under the circumstances, he very kindly took the time to find out my computer needs and then told me how much hard drive, memory and what type of processer to buy to ensure the longest life for a computer replacement. When I asked him what his charges were to reimburse him for his time and thorough evaluation of my computer and my needs, he told me that he didn't do anything so there was no charge. I went in to CompuGuru4u with no idea about what to do about my computer and I left there with clear direction and guidance about what I needed to do in terms of replacing it. I am very, very appreciative of this company's professionalism and integrity and can provide the highest recommendation for their services.
Description of Work: Computer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Compuguru4u
Thanks [Member Name Removed] for your review and happy that I was able to guide you with the correct suggestion.

Ellis R.
05/2019
5.0
computer repair
  + -1 more
Excellent service. Resized the size of the partitioned drives while I waited. CompGuru4u has worked on my computer in the past and service was fast and the price was reasonable.
Description of Work: Updated the size of the partitioned drives on my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois C.
11/2018
5.0
computer repair
  + -1 more
This review seems too good...I get it! But if you are not tech savvy, then you definitely need to know about this business. I have used CompuGuru4u over the past 5+ years for business and personal needs. I have always been extremely grateful for the experience, integrity, professionalism and expediency they give each time. It is so valuable to have them as a resource when you need it!
Description of Work: Computer laptop repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Brent P.
06/2018
5.0
computer repair
  + -1 more
The result was better than expected. Definitely worth recommending.
Description of Work: Repaired a 9 year old computer and made it faster and more secure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Duane H.
02/2018
5.0
computer repair
  + -1 more
Tushar, did his great work and installed a new SSD, and my machine was ready for me in 48 hours. Great service and outstanding technical support for me. I believe the value was good for his work and the turnaround time was outstanding. I am a Currency Trader and my PC's have to be up and operational during NY market hours. Duane Heidel, Cary, NC
Description of Work: My Windows 10 machine died do to a Windows software upgrade!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elizabeth F.
02/2018
5.0
computer repair
  + -1 more
Mr Modi located everything on the hard drive and saved the day!! He updated everything and threw in a few extras. He is great at explaining everything and is very professional and friendly. We will always return to him from now on. We are very confident in his expertise!
Description of Work: At a big box tech department we were told that our hard drive had wiped itself clean and everything was gone. We were devastated. Not one to give up I took it to Mr Modi as he had done excellent work for us before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie O.
01/2018
5.0
computer repair
  + -1 more
I've been using Compuguru4u for over 10 years. I have always got outstanding service. Tushar goes above and beyond my expectations. He tells me what the problem is before I leave the store. We discuss what my options are. AND he tells me whether or not it's worth the money to do the repairs (which is a loss of revenue to him!). I wouldn't go to anyone else with my computer problems!
Description of Work: Hard drive needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W.
02/2017
5.0
computer repair
  + -1 more
Mr. Modi installed a new SSD drive which was a great upgrade. He completed the work on time and at exactly the price quoted. Also, last year Mr. Modi me with a computer monitor issue. He is knowledgeable, professional, and nice to work with. I highly recommend him.
Description of Work: My hard drive was failing and I needed to have it replaced before it crashed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul M.
01/2017
5.0
computer repair
  + -1 more
Tushar is wonderful and easy to work with. I appreciated his knowledge and was thankful he recommended a different type of Hard Drive than I had. The performance is much better than when the computer was new.
Description of Work: Had two computers, and iMac and a PC both with hard drive issues. Needed hard drive data transfers and new hard drives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mary Jo A.
12/2016
5.0
computer repair
  + -1 more
It went great. The work was completed in one day. He helped me get outlook set up again when I came to pickup the computer. He also made recommendations regarding anti virus software and a program to use to back up data efficiently. The next day I called with a few questions mostly regarding settings for my monitor and he took the time to help me by using team viewer. I was very pleased with the work he performed. The following week we replaced my husband's computer with a new one and hired Tushar transfer the data and set up the new computer. Again, work was completed in less than 24 hours. The price was very reasonable. $550 for new SSD harddrive, OS reinstall and data transfer. $190 for data transfer and set up for the new computer. I've used other computer repair services in the past but this was by far the best experience I've had. I highly recommend CompuGuru.
Description of Work: Tushar replaced the harddrive in my computer and transferred my data. He also reinstalled the operating system and MS office for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan C.
12/2016
5.0
computer repair
  + -1 more
Perfect, fixed within a couple of hours and for less that I thought it would have cost me.
Description of Work: Had a hi-end CAD workstation that simply would not boot up. I’m pretty knowledgeable with computers, but this issue was beyond my capabilities, I tried everything I could to fix it and gave up. Within 2 minutes of taking it to CompuGuru, Tushar could tell me exactly what was wrong, told me he could fix it, and would have it ready in a couple of hours. Very happy with CompuGuru service and pricing, and would certainly recommend them to anyone in need of assistance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

June B.
06/2016
5.0
computer repair
  + -1 more
Mr. Modi completed all of the above, no small task, in 24 hours. The computer is faster and operates with no glitches or errors. He has my business from here on out!
Description of Work: Computer would not boot and has a BSOD. He was able to reinstall WIN 10 and recover all of my data and files and restore them to the computer. He also installed wifi on the computer and configured it so it was plug and play.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Carl P.
04/2016
5.0
computer repair
  + -1 more
Mr. Tushar was patient with me and prompt in providing service. I am pleased.
Description of Work: Removed malware and installed tools to insure that I can remove any in the future. Also gave me some advice on future upgrade/purchase decisions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard W.
03/2016
5.0
computer repair
  + -1 more
3 1/2 years ago Tushar came to the house to set up our network and since then has helped us with several system and hardware updates for our Macs. We've never been disappointed. With a convenient storefront and prompt phone response, he's always accessible. He analyzes problems correctly and, unlike some tech support people, knows how to solve them without resorting to internet chat rooms for help. He explains things clearly (and repeatedly, if necessary) and encourages us to learn how to solve problems ourselves. He's made several excellent recommendations of add on's for efficiency and security. Overall excellent, reliable, and enthusiastic service.
Description of Work: New Mac operating system and transfer of data. Set up Gmail account and sync with android phone. Partition hard drive for efficiency. Advise on security for unusual attachments coming to business computer. Answered other assorted questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kathryn A.
02/2016
5.0
computer repair
  + -1 more
Mr. Modi is fantastic! He knows what he is doing, did exactly what he said he would do and stayed in touch with me during the process. I couldn't be happier with the service he provided. I feel I got good value for money and a lot of free expert advice. I would highly recommend him to anyone looking for computer repairs.
Description of Work: Mr. Modi replaced my crashed hard drive with a new digital drive. He reinstalled all my documents, folders, even the bookmarks! He gave me a free tutorial and explained everything clearly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Edward S.
01/2016
5.0
computer repair
  + -1 more
Tushar Modi is a great person, very knowledgeable, and delivers every time on what is promised. There is no reason for you to take your computer to anyone else, unless you want to take a chance on being disappointed or overcharged.
Description of Work: configured a new computer for user who is not tech savy [wife]

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Louie R.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: We lost the system admin password. This was not a vital PC so they stripped the hard drive and put programs they had back on. They set it up with another Admin password. This was satisfactory to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Charles M.
09/2014
5.0
computer repair
  + -1 more
I went to them. They were very friendly. He remembered me actually from last time. He's very courteous. He had lots of extra advice and computer tips, things that amateur computer user doesn't always know so, it went fine. I'd give them A for all the categories. They had a cool device that they would take all the hard drives out and then like can stick it on this place and copy it all on to an external drive that I had.
Description of Work: I had a hard drive crashed on my computer and they replaced it and backed up all the files onto a hard drive and installed everything back on to the new hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Donna G.
04/2014
5.0
computer repair
  + -1 more
I called in the morning and was told to bring it in that day. I got it there at 10:30 and he had it fixed by 1pm. The cost was reasonable and I was only without my laptop for a couple of hours. I would definitely take it back there with any problems.
Description of Work: I had an issue with my computer. My user profile was corrupt so I couldn't access any of my email history or data. I couldn't log on to the laptop at all so was locked out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Charles M.
11/2013
5.0
computer repair
  + -1 more
My daughter's laptop was overheating and would not run. Tushar (the owner), took the computer and first tried some simple fixes such as cleaning the fan to see if we could get away with a "cheap fix". Unfortunately that didn't work and he had to order a new and and replace it. The price was actually a few $ less that what he quoted because he did some shopping and found a less expensive supplier of the part. He had the computer fixed and back to me is less that a week. Overall a great professional job.
Description of Work: Repaired our Toshiba laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    5432 Apex Peakway Olive Chapel Village, Apex, NC 27502

    http://www.compuguru4u.com

    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    10:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Compuguru4u is currently rated 5 overall out of 5.

    Monday: 9:30 AM - 5:30 PM

    Tuesday: 9:30 AM - 5:30 PM

    Wednesday: 9:30 AM - 5:30 PM

    Thursday: 9:30 AM - 5:30 PM

    Friday: 9:30 AM - 5:30 PM

    Saturday: 10:00 AM - 1:00 PM

    Compuguru4u accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    No, Compuguru4u does not offer free project estimates.
    No, Compuguru4u does not offer eco-friendly accreditations.
    No, Compuguru4u does not offer a senior discount.
    No, Compuguru4u does not offer emergency services.
    Yes, Compuguru4u offers warranties.
    Compuguru4u offers the following services: Computer Repairs & Upgrades, Data Recovery & Backup, PCs & Macs, Online presence for your business etc.

    Contact information

    5432 Apex Peakway Olive Chapel Village, Apex, NC 27502

    http://www.compuguru4u.com

    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    10:00 AM - 1:00 PM