Award winning. We understand how it feels. Whether it’s a small leak or a major fire, the worst damage isn’t to the building. It’s to your peace of mind. We've got you covered. At CRC, we're on call 24/7 to help you immediately start the rebuilding process. Whether it's the middle of the day, or the dark of night, you'll talk to a real person-not a voicemail system-one who can dispatch an emergency team to your site within minutes. Our 185-plus member team, with support from a select group of trusted professional partners, is well versed in every phase of crisis recovery. From immediate concerns like securing the structure from weather and vandals or thieves, to tasks of more long-term importance like working with your insurance company to help negotiate a fair claim, we're there to help you. With more than 42 years of experience in fire, smoke, water and mold-damage recovery, CRC has the expertise, the equipment, the facilities and most importantly, the people to ease the burden on you. Additional phones - (888) 501-7824.
Business highlights
56 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial repair. Mold testing & remediation, water damage, fire & insurance restoration.
Description of Work: Water leak remediation, drywall repair and repainting. It went as well as could be expected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,350
Darlean B.
10/2015
1.0
carpet installation, siding
 + 0 more
unknown
Description of Work: They were hired by a mitigation company after I had water damage. They left their equipment at my home for several weeks. When the estimator showed up, he told me what he wasn't going to do as far as needed repairs. Very rude. I called USAA and told them I did not want them to do any work in my house. Very unprofessional people.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,000
sabrina S.
10/2015
5.0
ceramic tile, drywall, flooring contractor
 + 1 more
Very well
Description of Work: Repair floors, wall and tile due to water damage
Description of Work: Remeidated crawl space. Treated floor joists for mold, laid and taped vapor barrier. Rerouted drain lines. Professional and prompt.
Description of Work: Cary Reconstruction had the tough job of picking up a botched job by another general contractor. (We didn't do our homework after a house fire and had to fire the first contractor.) So overall, CRC was miles better than the first company. Our project manager was courteous and worked to resolve issues for us without treating us like morons. | |Overall, CRC did drywall, trim, painting, plumbing, floor refinishing, & final electrical work. | |I'm generally pleased with the results, though do have a few minor complaints where it came to the details. | |Examples: | |The painter slid his paint bucket across the newly refinished floors while painting trim and drag marks are visible when sunlight hits the floor. | |The plumber didn't realize the trim size was taller than standard and now the water line to my toilet is butted down against the trim, not giving enough room for the medallion to cover it. | |There's trim around a cubby hole above my bed and the underside was never painted. | |So nothing terrible, just ... less than perfect. | |On the plus side, they worked directly with the insurance adjuster to hammer out all the money details.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$30,000
william J.
01/2015
5.0
unknown
Description of Work: dug up concret floor and repaired drain pipes under dinning room floor. this was an insurance job and i was very happy with the work done
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jianzhu Z.
01/2015
5.0
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Richard L.
11/2014
5.0
drywall, electrician
 + 0 more
It went well.
Description of Work: CRC first dried the area in our kitchen and started the repairs. New ceiling and lighting. We also had to refinish the floors. They do quality work and the project manager we had was outstanding. Ask for Paul Kondor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Arthur D.
09/2011
5.0
carpet installation, flooring contractor, air duct cleaning, interior painters
 + 2 more
I recently had a grease/plastic fire in my house which did a lot of damage because the smoke whet through the ventilation system. The first company that showed up only lasted one day and I was referred to Cary Reconstruction Co., Apex, NC. As I told one friend they were Angels from Heaven. Cary Reconstruction Co. of Apex, NC showed up as promised the very next day with a cleaning crew and the cleaners. The cleaning crew went to work on scrubbing and cleaning the house of the smoke and the cleaners took everything was material to be cleaned and both teams did a great job. I had a very important meeting to go to in Denver and needed some shoes to wear and some other clothing, one phone call and I received a partial return of the items I needed for this meeting within 24 hours. How can one complain about that. The painters, carpenters and ventilation teams were professional and considerate and did one of the best jobs ever. When I was given a time for workers to show up they were here on time, always. This is hard to find in this day and age. This company was there for me in my time of need. They were professional, respectful and caring. I have to say this. There was a young man that led this team of professionals to put my house back together and I thank Nate Mullins from the bottom of my heart for a job well done. As this is a reconstruction company I hope I never have to need them again, but if another disaster hits my home you can better believe Cary Reconstruction Co will be my very first call. Great job you guys!
Description of Work: Grease and Plastic Fire. This company came in and scrubbed the entire house down to rid it of the grease and smoke. They brought in crews to paint, clean duct work, replace carpet, cleaning all clothing and other items such as bedding etc.,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Linda C.
09/2011
5.0
It went very well overall. The men were very informative, punctual, and courteous. I was pretty anxious about having the mold in our basement, and they did such a great job. It took only a few days (since I first contacted them) until the work was completely finished. Also, they honored my Angie's List 10% off Coupon. Very pleased and satisfied.
Description of Work: 1. Mold inspection, recommendations, suggestions for contacting our insurance company. 2. Apply antimicrobial agent, wipedown with antimicrobial solution 3. Negative air fan/ Air scrubber 4. Removal of affected ceiling tile, drywall, damaged basement items. 5. HEPA Vacuuming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Darren D.
08/2011
5.0
roofing
 + -1 more
A tree fell on the roof of our barn and the insurance agent recommended Cary Reconstruction. They promptly came out to give an estimate and worked with the insurance adjuster to make sure the repairs would be covered. They were incredibly responsive and easy to work with and the new roof plus repairs to the joists look great!
Description of Work: Repair roof joists & replace roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Cynthia B.
08/2011
5.0
Their responded quickly. They paid attention to details. It was a multi number of things which they did. There were a lot of people to do the work. They were really good in saving my money wherever they could. They really did a good job. They were here within forty minutes of my initial call. I would recommend them to anybody. They were very punctual. Everybody who came was superb. They were excellent. I would use them in the future.
Description of Work: I used Cary Reconstruction Co (CRC) for mold testing last August.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
Shih-Ping K.
07/2011
5.0
remodeling
 + -1 more
They were prompt and thorough. They did a good job.
Description of Work: They repaired my house after there was water damage .
They did a very good job. The made the house look like before. I rate them high overall, and I will use them in the future.
Description of Work: I used Cary Reconstruction Company a year ago for reconstruction after water leakage in the house. They had to dry the interior of the walls and floors. They had to replace all the walls and floors. They then replaced some bathroom cabinets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Gunnar S.
02/2011
2.0
flooring contractor
 + -1 more
Our washing machine overflowed and we had to get work done. They are a preferred service provider of our insurance company. We ended up not hiring them for two reasons. The person who came out to give the estimate spent about 30 minutes in our house. There was between $15,000 and $20,000 worth of damages. It seemed to me like he was flippant. He did not even go into the crawlspace. I was not impressed with him. He said that he would have the estimate for us by a certain date, and then he didn’t do that. We had to call in twice to get the estimate. I was also not impressed with that. He finally called our insurance agent and asked them to call us. He wasn't very personable and did not really seem to exude any warmth or empathy. All he did was take the measurements without any sort of caring for us. At least he should've pretended like he cared.
Description of Work: We contacted Cary Reconstruction Company to get an estimate for reconstruction work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Response from Cary Reconstruction Co LLC
CRC appreciates all feedback, both good and bad. We strive to please all customers - both committed customers who are aware of our quality and service culture and have a need for our services, and those who are unfamiliar and are securing multiple bids. Our experienced estimators generally take the time to speak with the homeowner to recount the details of their loss and to better understand the scope of work required. We certainly care about the situation of each and every customer and their needs. We take measurements and create a detailed floor plan upon which we create a detailed itemized estimate. For this particular customer, we created a 17 page estimate with detailed floor plan, so that she could understand the scope of work exactly. Included in this estimate was replacement of crawlspace insulation. While CRC would prefer its estimators be thorough and check the crawlspace when that area is potentially affected by a loss, there are sometimes conditions that affect our ability to do so and we utilize our 42 years of experience in the business to make a determination. We also take detailed photographs upon which to refer. Our first picture was taken at 10:57 on Thursday, August 12. Our last photo was taken at 11:51, or just under an hour later. The time taken was clearly more than the 30 minutes described. The estimate was completed on Monday, Aug 16 and internally reviewed. Minor changes were made and it was approved for customer review on Aug 17. The estimate turnaround was 3 working days. While we feel it is important to share the facts, we at CRC also recognize that in the grand scheme of things - these facts are irrelevant. The heart of the matter is that our customer clearly did not feel that we had given them the attention they felt they needed or the estimate turnaround time they felt they deserved. No matter how you slice it, this is a failure on our part and a clear indication we failed to properly establish realistic expectations. We thank the customer for taking the time to provide us with that feedback and we have taken the time to review the facts with the estimator and discuss how he could have showed greater empathy to the situation and reviewed additional questions that he could ask to ensure the customer felt at ease with the thoroughness of the process. While the customer chose another contractor, we sincerely hope the process was smooth and that our detailed estimate was useful in facilitating a speedy insurance settlement.
Sue G.
01/2011
5.0
roofing
 + -1 more
It was an insurance claim. They were very informative about the duration of the job, rather than the length of time they would be working. It's important to know what inconvenience would be happening during the job.
Cary Reconstruction Company responded quickly and professionally to a water damage situation. They removed affected areas and reconstructed, including drywall, linoleum, carpet, tile and painting.. Company representatives were very professional and courteous and performed all services on time and with excellent quality.
Description of Work: Performed water mitigation and reconstruction services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
Rachel S.
10/2010
5.0
roofing, siding
 + 0 more
They completed all of the repairs the very next day with amazing results, a very professional staff (both in the office calling us and at the house working on the repairs), and they were neat while working, which was appreciated. They even called the week following the repair to check in and make sure we were satisfied with the results! They went above and beyond, and I would use them again in a heartbeat. Of note, they work mostly with insurance claims, so their cash prices are a bit steep, but again, quality is topnotch!
Description of Work: We had a tree fall on our house and bounce off - the bulk of the damage was caused when it ripped the electrical wires from the side of our house, removing a hunk of wooden siding and roofing. Cary Reconstruction had someone at our house within 2 hours of our call reporting the incident, and they had tarped over the roof before they were able to get a whole crew out to look at the damage.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Carroll H.
09/2010
5.0
drywall, flooring contractor
 + 0 more
It went very well. They had to coordinate with other contractors that had come in to dry out the space and then with the contractors who put the hardwoods and tile in. They did a great job. They were very professional and then did a walk through and had their people come back to touch up paint where the other contractors nicked the wall.
Description of Work: repair flooring and drywall damage after a pipe leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Robert F.
01/2010
4.0
roofing
 + -1 more
They have done a nice job until now. They have fixed the roof. They responded promptly even though it was Christmas season. They put a trap up the roof to prevent further damage and quickly followed up by taking care of the issue. They are doing additional work like putting the gutters now. I have nothing to complain about until now but the whole job is not finished yet.
Description of Work: I have hired them to repair the damaged part of the house and the roof due to a fallen tree.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
JANE G.
09/2007
5.0
drywall
 + -1 more
They were very courteous and polite gentlemen. They arrived to do the work just as promised. They did a very good job repairing the water damage that my air conditioning and heating unit had leaked on to.
Description of Work: They repaired the drywall in my home that had water damage.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drywall,
General Remodeling,
Flooring Sales and Installation,
Interior Painting,
Roofing,
Ceramic Tile,
Kitchen and Bath Remodeling,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Electrical,
Windows,
Insulation
FAQ
Cary Reconstruction Co LLC is currently rated 4.2 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Cary Reconstruction Co LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Cary Reconstruction Co LLC offers free project estimates.
Yes, Cary Reconstruction Co LLC offers eco-friendly accreditations.
No, Cary Reconstruction Co LLC does not offer a senior discount.
Yes, Cary Reconstruction Co LLC offers emergency services.
Yes, Cary Reconstruction Co LLC offers warranties.
Cary Reconstruction Co LLC offers the following services: Residential and commercial repair. Mold testing & remediation, water damage, fire & insurance restoration.