Artisan Quality Roofing

It took one day to remove old & install new roof. Then a visit the following day for a checkup. I was quite happy with this company & would help Guly recommend.

The owner was prompt, professional, knowledgeable, and reliable. His team did exactly what was promised--he came by both days to make sure everything was on track--and they started and finished the job as agreed on. Absolutely painless. Their price was not the lowest but my husband was impressed. I would recommend.

On schedule per selected and agreed-on day to do the work. Crew showed up very early in the morning and on time and the work was finished in one day. Efficient and professional. Good work crew. Only minor complaint is clean up at the end could have been better. Streaks or drips of black tar-like material left on gutters and on house and some window sills were left with debris on them. Jessica in the office was very helpful and also was able to provide addresses for us to go see various shingle colors we were deciding from. Only small office problem was getting a copy of our warranty after the work was completed. It took a month and some phone calls to finally get it. Estimate was a bit higher than expected. But we decided to go with Artisan based on other good reviews and the positive interaction with Abel which gave us confidence the job would be done right. Would have liked a discount for being an Angies List member but the size of our roof did not qualify. Warning! If you do not already have a ridge vent be prepared to clean up a big mess in your attic! As they slice across the peak of the roof all the pieces and chunks of wood and wood dust get all over everything. Wish we had been told this is how it is done and we could have covered things to make it easier to clean up since the pieces get into every nook and cranny of things you have stored below the cut line. Overall Artisan did a quality job and we would be happy to recommend them to friends or neighbors.

Neat work, cleaned the area perfectly. Overall good job as specified.

They are super fast, super clean, and did a great job. I would recommend them all day long.

Abel and his team did a fantastic job. He isn't the cheapest, but we felt like spending a little more money to have confidence in the work. We are very happy with the end result. They arrived on time and worked efficiently and professionally.

Roof was completed in 1 day and a few hours the next morning, left area very clean. Also replaced two skylights requiring access to the house. Gutters were set up through Artisan using another company, and when a problem arose from the gutters Abel with Artisan facilitated getting the problem fixed ASAP. Would highly recommend Abel and his crew.

Having watched Artisan Quality Roofing put a new roof on a neighbor's house, I selected them to do mine (a project twice as large). Everything was professionally done. They removed all the old shingles, repaired a piece of decking that showed wear, installed the new attic exhaust fan which I provided, and laid the new roof complete with ridge vents. They carefully covered shrubbery so that it would not be damaged by any falling shingles. When the two-day installation was completed, they cleaned the site up, leaving no traces. They cleaned the gutters and swept the lawn with magnets to get rid of any old nails which had fallen there. As they were leaving, the supervisor came by to do a walk-through and see that I was satisfied with the job. I highly recommend Abel F. and his crew's work.

Abel and I talked on the phone and I emailed him pictures of the roof. I had his proposal later the same day. The price was very fair compared to other proposals. On the day of the repair he and his team were timely, professional, and quick. The work was done and cleanup complete in a few hours. I'm very happy with the transaction and the results. Thanks Abel for making this so easy!

Aritsan did a quality job. It took two days. The replaced the flashing, placed a membrane on our kitchen roof, replaced roof boards, removed the old roof vents and added new roof edge vents, replaced all the peak vents. They installed a much higher quality shingle then was originally installed with a 35 year warranty. During the process they covered all the plants and areas before they removed the old roof. After the job they were meticulous at clean all the roofing material from the ground. It was spotless when they were done. There were very friendly and answered any questions that I had. We are extremely pleased with the roof.

Crew showed up at 7:00 AM and worked hard all day. All work was completed by 6:00 PM. Landscaping was covered. Debris picked up and area was swept for nails. Gutters were cleaned. Abel even spent extra time working with us and our over-the-air HDTV antenna, moving it to a better spot and orienting it. New roof looks greats. Couldn't be more pleased.

Abel came out to do an estimate very quickly after we called. He gave us an estimate on the spot and also an estimate of the work start date. He helped us pick out our colors and was honest with us about whether or not we needed to do a replacement of our house roof. His team came out and very quickly and thoroughly finished our project. The new roof looks great and only time will tell how much the repair has helped with a leak in our house. We will definitely be giving them a call in the future when we replace our roof.

They were prompt and courteous. It has not rained since but the issues appear to have been addressed and I was given good advice

During the heavy rainfall over the weekend, we noticed a leak above our kitchen window. I called Artisan Quality Builders around 10:00 AM and initially got voicemail, but Abel immediately called me back before I could even leave a message. So the initial response time was fantastic. Abel told me that he was backed up with a lot of other business at the moment (understandable with the heavy rain), but he took down all my info and said he'd call me back around 1 or 1:30 PM and that he'd be able to come give me an estimate later that day. This was great. It's 10am on a Saturday and I'd managed to find someone that not only answered my call, but was able to come look at my issue that very day. Given that we were expected to get a lot more rain over the weekend and I wanted to get the leak looked at as soon as possible, I opted to miss the College Football game I had tickets to and stay at the house for Abel to come by. And because he sounded great on the phone and was going to come by that day, I chose not to call any other roofing companies. You can probably guess where this is going. 1:30 PM rolls around and I've heard nothing more from Abel. I figure he's probably busy and he'd already told me that morning that he was backed up. 2:00 PM and still no word and I start to get concerned. Their posted Saturday hours only go until 2:00 PM, but I thought maybe with all the business he could be working late. So I give him a call and get his voicemail so I left a message. No return call. I call again at 5:00 PM and no answer. It's now three days later and he still hasn't even bothered to follow up with me, not that I'd go with him at this point anyway. I get that it was a very busy weekend for any roofer that had Saturday hours, but if he's too busy to get to me he should have been upfront about it. Or at least cast some doubt on whether he'd be able to actually get to me that day. It's also possible that after speaking with me, some unforeseeable complication occurred and he was no longer able to get to me. He could at least have the courtesy to call and let me know that, so that I don't change my Saturday plans and wait around all day for a no-show. There are so many great reviews on here for him, and I'm sure he does great work when he actually shows up, but my personal experience was pretty lousy and I wouldn't recommend this company to a friend. UPDATE: I see that Abel has responded below. Abel, if you truly do not remember our interaction then you are helping me prove my point. It's understandable that you wouldn't have time to get to me with the volume of calls you were receiving, but communicate that to me. Don't tell me that you'll get to me later that day if you're not certain you'll have time. And if you tell me you will and then later realize you won't have time, call me and let me know. It's disrespectful of me and my time to say you'll come out and then just completely stop all communication. If you need more details, check your call history. I called you using the number I found here on Angie's List: (919) 906-3791 at 10:19 AM on 10/03/2015. I got a voicemail for an Abel, and before the beep you were already calling me back from the number (919) 656-6319. That received call has a time of 10:20 AM for me. So unless there is another Artisan Quality Builders and another Abel works for them, and they happen to have the same phone numbers as you, I'm pretty sure I got it right here. I ultimately had the repair done by Dana Dean Roofing and am very happy with the service I received from them.

Everything went very smoothly. The work was finished in one day. The results excellent and the cleanup spotless. Abel's explanations were clear, concise and accurate. I was impressed by the detail to which he knows and can explain the work he does. He has unusual professionalism in discussing it with a potential client. No wasted time in salesmanship, very straightforward. The solar tube is great! I love it. Thank you Abel for a job well done.

I can't say enough nice things about Abel and his crew. They are so very professional, and do top notch quality work. I love the results and would recommend them to everyone in need of a new Roof, or any type of repair. Abel has a great deal of Integrity and stands by his word. That means a lot to me and why I am so satisfied with his work.

It was a pleasure working with Abel. He showed up when he said he would and was honest about what needed to be done. I had him do a hail damage inspection of the roof, because I was thinking of submitting a claim. In the end the damage was too little to make it worth while so I didn't submit the claim. My neighbor submitted a claim and it was denied, so I'm glad that Abel was honest and upfront with me knowing that that might cost him the job. Given the age of the roof (it was leaking) I replaced it all anyway, but Abel didn't know that I would do that.11

They were very professional, prompt and did excellent work. They were highly recommended from an associate and I would highly recommend them myself.

The foreman, Abel, provided a free estimate and outlined our options for materials and everything the crew would do in the reroofing process and patiently answered all of our questions. He was great to work with--very professional, courteous, it was clear that he knew the roofing business well, and he did not try to sell us something we did not need. The roofing project itself went without a hitch. The crew completed it in a day, and did an excellent job cleaning up after themselves. Artisans prices were very competitive with 2 other bids we got from local roofing companies, and the quote we got was the price at the end of the job--no hidden fees. I have no reservations about giving them a great recommendation.

Our roof was aging. In addition, it had also sustained some damage along the roof line which prompted us to address the inevitable sooner than later. We researched Angie's List and scheduled several companies to visit and provide information along with estimates. Abel came to our home on Memorial Day to assess our roof. Honestly, coming on a holiday impressed us because we both would be home and we both could ask questions and hear the information. Abel arrived on time. It didn't take long for him to give us his professional advice. He provide detailed information, made a suggestion based on the style and colors of the exterior of our home which shingle would be a good fit, and ensured each and every question we had was answered. We hired him on the spot and cancelled all the other appointments. Know that this is not our norm but our instincts and the carefulness and thoroughness of all the provided information gave us the confidence to do so. I think we probably surprised him by doing so as well. From that moment forward Abel kept us in the loop with his plan and possible dates. At the time we first met him, he was scheduling approximately 2 weeks out. And sure enough, it was about that time he called us and set up the date for everything to happen. We were at work but had no reservations that we were in good hands. The replacement of the roof went without incident. Following completion, Abel met with both of us and walked around the home, explained and pointed out different points of interest, and again explored if there were any questions. We had no problems with debris from the replacement, or collateral damage to the landscaping. Abel is a man of his word, does quality work, and was excellent to work with in every way for us.

Abel (the owner) was prompt, professional and very personable. The installers were polite and very hard working; they started and finished the job in one day! I like the fact that Abel uses his own crew, not unknown subcontractors. Abel communicated with us very well. He encouraged us to ask questions about the quote he provided, so we sent him a list of our questions and he answered each one. One last thing that is so very important to us: Abel did what he said he would do when he said he would do it. We would certainly hire Artisan Quality Builders again.

They were on time, very efficient, and friendly. What I appreciated is they provided their quote as a completed price... Other roofing companies provided quotes with hides per foot costs they would add after the start of the project. Artisan builders were very upfront about exactly what was included in the quote and they delivered.

Quick, easy, and well done! Abel, the owner, responded to my request for an estimate on the same day and I had a quote in hand later that afternoon. Abel is easy to talk to and answered all of my questions. Abel responds to both email and phone calls promptly. Abel monitored the weather and scheduled a time to install the roof when it was convenient for us and no forecasted rain. The crew did an awesome job of tearing down old roof, replacing new plywood as needed, and prepping and installing new shingles. Clean up after install was great, leaving no debris or nails behind. Abel was on-site overseeing the entire project and we are very pleased with our new roof!

Prompt, professional and courteous. Abel provided a prompt estimate and follow-up and took the time to ensure all questions and concerns were understood and clearly addressed and explained. The team showed up early Saturday morning and went straight to work. The new roof was completed in a day as promised and they went above and beyond to ensure we were happy and that the roof was secure; they even helped us out by repairing some trim along the chimney. No debris remained and all landscaping was undamaged and clean. Abel was always easy to talk to and responded to all our emails quickly and professionally. His knowledge of roofing systems, confidence in his own abilities, and his experience in the industry were clearly evident My wife and I were glad to work with Artisan Quality Builders and will not hesitate to work with them again in the future.

Abel was very professional. He took me around the house and explained why is was time to replace my roof. Admittedly, the roof was 19 years old and had quite a few patches, so it was time. Abel's crew arrived exactly when he said they would and they cleaned up about 99.9% of the roof debris. I would definitely hire them again for my roofing needs.