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Arcane Plumbing Solutions, LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Providing Apex and surrounding areas with a range of competitive, prompt and professional plumbing services. Efficiency in defining and achieving the relevant goals of our customers is paramount to gain overall success and satisfaction. For service and scheduling, call or text (919)-608-4812.

Business highlights

Eco Friendly

Services we offer

- Tank type water heater replacement/installation. - Tank type water heater repair/service. - Rinnai tankless water heater replacement/installation. (Natural gas and propane only) - Rinnai tankless water heater repair/service. - Whole house water line replacement. Commonly referred to as “repipe”. - Plumbing fixture (toilet, faucet, shower valve etc) repair and replacement. - Gas line installation/repair/replacement. - Drain clearing and repair. - Waterline repair/replacement.

Services we don't offer

- We do not work with property management companies. We deal directly with home or business owners. - Electric tankless repair/service/installation. - Water or gas leak detection. - Customer supplied water heater installs/replacements. - Remodels or renovations. - Repair, replacement or reimbursement for any sheet rock, tile or other material we need to remove in order to complete a job.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-21 of 21 reviews

jim C.
01/2024
5.0
water heater repair
  + -1 more
Our water heater replacement couldn't have gone any better! Matt and Caleb from Arcane Plumbing provided prompt, professional, personable plumbing repair on really short notice!
Description of Work: Our water heater went out on a Wednesday morning....I contacted Matt at Arcane Plumbing Solutions and he came out that afternoon to discuss the project and give us an estimate. He and Caleb showed up a little early on Thursday morning and replaced my leaky water heater with a brand-new one. Their service was prompt and professional--they finished ahead of the timeframe they had quoted us, and the new water heater works perfectly! We were so glad to have hot water again that afternoon!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,788.5

Margaret F.
01/2024
5.0
plumbing, water heater repair
  + 0 more
Excellent. Very prompt service as well as keeping me informed through the project. I would definitely hire them again.
Description of Work: water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Jill L.
11/2023
5.0
plumbing
  + -1 more
Matt came out on a Sunday to check my old water heater that was no longer working, and he installed a new one on Monday.
Description of Work: water heater replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

joe P.
11/2023
5.0
plumbing, water heater repair
  + 0 more
Arcane showed up on time and the job was completed in a timely manner. Would definitely recommend them.
Description of Work: water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Jim P.
11/2023
5.0
plumbing, water heater repair
  + 0 more
Mr. Kilgore was prompt to respond and set up an appointment for the following day. He texted me when he was on his way as he said he would and arrived at the time given. Mr. Kilgore was very efficient in assessing what was needed and went right to work. It wasn't long before he finished. He removed the old heater and cleaned up the area. I was thoroughly pleased with his work and his professional attitude. I would hire him again for any future plumbing needs and I will recommend him to my friends.
Description of Work: water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,098

Casey C.
10/2023
5.0
plumbing, water heater repair
  + 0 more
Great experience! Very transparent and upfront about options for water heater replacement and associated costs.
Description of Work: Water Heater Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet P.
10/2023
5.0
plumbing
  + -1 more
Matt was very professional. He got right to the problem and did a terrific job! I have already told neighbors about the great work he did for me.
Description of Work: Garbage Disposal replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Walter S.
10/2023
5.0
water heater repair
  + -1 more
Everything went very well. He put a new water heater in. Good company and will hire again if needed.
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Tina C.
10/2023
5.0
plumbing
  + -1 more
GREAT! Matt was extremely professional and knowlegeable. He gave us information we needed to know about our tankless system and checked everything out. He went above and beyond in providing us extra customer service that is rare these days. We highly recommend Arcane Plumbing Solutions!
Description of Work: Tankless Assessment and information

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott A.
10/2023
5.0
plumbing
  + -1 more
Went great! Matt did excellent work at a reasonable price. He kept all commitments, communicated well, was flexible and adaptable to a less-than-ideal service environment. We've been in this house nearly 20 years and have always done our own plumbing... but now I know I can call Matt and get excellent service and quality work!
Description of Work: PRV, main shut off and front hose bib replacement

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Dale M.
10/2023
5.0
plumbing
  + -1 more
It was a potentially difficult job but Matt got through it quickly and did a great job.
Description of Work: replaced shut off valves at kitchen sink
Rating CategoryRating out of 5
Yes, I recommend this pro

James L.
09/2023
5.0
plumbing
  + -1 more
Very well, Matt was competent, friendly and helpful.
Description of Work: Replaced kitchen faucet and master lav pop up assembly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$200

deb S.
09/2023
5.0
plumbing
  + -1 more
Efficient, knowledgeable, prompt, neat, helpful and worked in a timely manner
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nic M.
09/2023
5.0
plumbing
  + -1 more
I was super impressed with the team at Arcane Plumbing, would definitely hire them again!
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Deb D.
09/2023
5.0
plumbing
  + -1 more
Excellent!! Work was completely the same day I called him to come look at the old tank that needed replacement. He was able to get a new tank that morning and got it installed in 4 hours! Amazing
Description of Work: New Hot Water Heater installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Quincy C.
09/2023
5.0
plumbing
  + -1 more
Excellent service! On time and so courteous! Will definitely call again for more plumbing work!
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe G.
09/2023
5.0
plumbing
  + -1 more
Excellent work and fair pricing.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen Oradesky
08/2023
5.0
Google Review
Matt from Arcane Plumbing did a great job with our water heater replacement. The job was started within days of initial contact, the price was the lowest I was quoted by anyone, and the work was done quickly, professionally, and perfectly. Will use again, thanks!
Rating CategoryRating out of 5
Yes, I recommend this pro

Drew Peterson
08/2023
5.0
Google Review
Prompt, courteous, and professional. Nothing but good things to say about Arcane!
Rating CategoryRating out of 5
Yes, I recommend this pro

Kim Uglum
08/2023
5.0
Google Review
Needed a 40 year old toilet to be replaced after the tank suddenly started leaking badly. Contacted Arcane and was given a very affordable quote and they schedule me quickly to save the original floors. They made sure to quality check the toilet at Lowes before bringing it to the house to make sure it wasn't damaged. The installation was quick and they left the bathroom clean when they were done. I would strongly recommend them!!
Rating CategoryRating out of 5
Yes, I recommend this pro

William Black
07/2023
5.0
Google Review
Very pleased with how Arcane Plumbing handled a water heater replacement. Professional, courteous, and very quick turnaround.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Servicing Around, Apex, NC 27539

    https://www.arcaneplumbingsolutions.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    33617
    Trade License Locale
    North Carolina
    Trade License Authority
    North Carolina: Plumbing, HVAC, Fire
    Trade License Expiration
    12/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation

    FAQ

    Arcane Plumbing Solutions, LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: Closed

    Arcane Plumbing Solutions, LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Arcane Plumbing Solutions, LLC offers free project estimates.
    No, Arcane Plumbing Solutions, LLC does not offer eco-friendly accreditations.
    No, Arcane Plumbing Solutions, LLC does not offer a senior discount.
    No, Arcane Plumbing Solutions, LLC does not offer emergency services.
    Yes, Arcane Plumbing Solutions, LLC offers warranties.
    Arcane Plumbing Solutions, LLC offers the following services: - Tank type water heater replacement/installation. - Tank type water heater repair/service. - Rinnai tankless water heater replacement/installation. (Natural gas and propane only) - Rinnai tankless water heater repair/service. - Whole house water line replacement. Commonly referred to as “repipe”. - Plumbing fixture (toilet, faucet, shower valve etc) repair and replacement. - Gas line installation/repair/replacement. - Drain clearing and repair. - Waterline repair/replacement.
    - We do not work with property management companies. We deal directly with home or business owners. - Electric tankless repair/service/installation. - Water or gas leak detection. - Customer supplied water heater installs/replacements. - Remodels or renovations. - Repair, replacement or reimbursement for any sheet rock, tile or other material we need to remove in order to complete a job.

    Contact information

    Servicing Around, Apex, NC 27539

    https://www.arcaneplumbingsolutions.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    Closed