WALT'S MODERN SVC

Fixed the problem but think he overcharged for a compressor that was under warranty.

I called them and was told it would be the following afternoon before they could come out because the were very busy (not a problem it's that time of year). Afternoon came and went with no call so I called them. Said it would be the next day as the job they were on took longer than expected (no problem, that happens). Next day same as first, no call - no show so I called them. Same answer. Third day starts the same as the first ( no call no show so I call them. Your catchin on now) . This time they had a guy stop on his way home, about 6pm. Very nice man, very knowledgeable and polite, apologized for the situation. Found a hole in the copper tubing on the outside unit, repaired it and filled the system with refrigerant, tested everything and crawled under the house to check a valve that was sticking. All is well that ends well?? Not quite. I needed another repair on this unit July 7. Called and got Doug's (think he's the owner, haven't figured out who Walt is) voice mail so I left a message and never got a call back. Called them the next day (do u see a pattern here) and talked to Doug. He said he never got a message from me and didn't know anything about it. That, fellow Angie's list friends, was the end of Walt's Modern Service for me. I don't want modern service I want good old fashioned customer service.