Description of Work: Renovated small bathroom. Disaster. Had to do some things over two-three times. Wanted our money back to get a competent contractor, but was refused. Warning, Lowes requires 100 percent up front. We made a big mistake. |
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$9,000
Cynthia L.
06/2014
5.0
home improvement stores
 + -1 more
My husband walked in & as soon as a employee saw him, offered his assistance. My husband was in & out in 15 minutes! Thank you Lowes!!
Description of Work: My husband is legally blind & the Lowes people are ALWAYS willing to locate his items for him. The employees are so patient & very helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Hugh B. M.
03/2014
1.0
home improvement stores
 + -1 more
Two months after the initial complaint the window sash was finally installed. Replacement windows purchased to change out windows 25 years old. Two ply-gem windows purchased from Lowe's had their interior panes crack for no reason whatsoever. It took 3 separate visits to get the first window sash replacement measured correctly. During that time another cracked interior pane was discovered. I was told Lowe's wanted to bring in a company rep from Ply-Gem to determine WHY the window panes were cracking. The rep was supposed to "investigate" why the windows were cracking. After replacing the window sash, and doing nothing else, the rep when questioned by me about his "investigation" proclaimed that it was a stress crack. For twenty five years, no windows in this house had cracked. For 30 years that I've owned a home I have never had a window pane crack for no reason at all. I kicked the rep off my property.
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Service Categories
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FAQ
LOWE'S is currently rated 2.9 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.