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A Cut Above Carpentry

Unfinished Carpentry, General Remodeling, Basement Remodeling,

About us

A Cut Above Carpentry is a family owned, full service home improvement and handyman company with more than 25 years construction experience. Our business is founded on the basic principles of honesty, integrity and professionalism. We believe that when it comes to your largest, most valuable asset, YOUR needs and desires should come first. We take great pride in our work and in making YOUR needs our highest priority. We offer convenient, prompt appointments and guarantee our work to ensure your complete satisfaction!

Business highlights

15 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Additions and remodeling, basement finishing, carpentry, crown molding, attic fans, interior and exterior trim, ceiling fans, doors, windows, garage doors, hardwood, laminate, and custom tile flooring installation, play sets, decks, insulation, painting interior & exterior, sheds, storage & siding.

Services we don't offer

Hardwood floor refinishing, carpet sales and installation, drop ceiling & suspended ceiling installation, mobile home repairs, foundation and concrete work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Venmo
Zelle

Photos of past projects

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
14%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.7
responsiveness
4.3
punctuality
4.3
Showing 1-7 of 7 reviews

Mark S. Hoffrichter
03/2022
5.0
Google Review
We've been using ACAC for many projects, big and small, for going on twenty years. Marty is the best! Very knowledgeable, personable and easy to work with. A perfectionist, he never considers a job complete until it's perfect. Honest, reasonable, reliable and friendly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Cut Above Carpentry
Thank you for your kind, honest review. We've enjoyed working with you both for your home and business for the last several years. We look forward to continuing to provide excellent service for your new home as well.

Bob Bernardo
02/2022
5.0
Google Review
Last year we met and contracted A Cut Above Carpentry to do a full kitchen remodel. (Their estimate and timeline were very reasonable.) Because of delays in appliance deliveries (ordered by us not the contractor), we had to reschedule 3 times. A Cut Above was understanding and accommodating. When our project finally began, we quickly saw we had made the right choice. Marcie, the office manager, was professional, fantastic at communicating all steps, costs and information on the remodel and just checking in on the progress. Marty, the contractor, was committed as much to our vision as we were. He was prompt, efficient, pleasant and generous with information, questions and suggestions. His work is excellent and you can see his skill and experience everywhere. It can always be a challenge working on an older home (ours was built in 1958), and you never know what you may find. As we progressed and unexpected conditions came up, Marty would always have a solution. He discussed each one with us, presenting the pros and cons of each solution, along with his thoughts on the best way to proceed. His ability to troubleshoot and solve each and every challenge that came his way is an asset, and my number one reason why I would recommend A Cut Above Carpentry. Our new kitchen is everything we dreamed it could be and we can’t thank A Cut Above enough for their care in getting it accomplished. A Cut Above Carpentry is now our go to contractor/carpenter for any and all home projects.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Cut Above Carpentry
Thank you for your kind, detailed review. We enjoyed working with you both and are always appreciative of positive, honest feedback. We look forward to working with you again.

Margarita Consuelo
02/2016
5.0
Google Review
We had an emergency repair when our roof began leaking during a storm. We called and they came to look at it that same day. The estimate they gave me was detailed and explained everything that they would do to fix the problem. I set an appointment for the repairs and thankfully they called the day before to remind me (I had forgotten they were scheduled to come out). They were able to schedule me for a time that worked with my busy schedule, and were friendly when I changed my appointment - twice. They made me feel like I was their only customer (and I know I'm not because I see their trucks everywhere in my neighborhood). When they came for my appointment, I knew it was them because of the familiar blue truck with their company name on it. They have branded the company very well and they are a household name at least for my family. The men who worked on it were friendly, professional, prompt, and completed the job on time. They cleaned up after they were done and even removed the trash so we didn't have to. They kept me informed of the job and any changes throughout the repairs. I was talking to them at the end and told them about a problem I'd had with a few other things around my home - a window that wouldn't open, a garbage disposal that made noise, etc. They were able to fix my window and my disposal too, and didn't charge me any extra! The repairs fixed the problem which is more than I can say for the handyman that I had called before. Apparently I needed a carpenter, not a handyman. I have never worked with a carpenter before so this was a new experience but they made it very easy for me. I thought they would be expensive but it was actually less than I had paid the handyman. I can't say enough good things about this company! They will be coming back in the spring to fix my deck. I highly recommend contacting them for any home repairs, and I have already recommended them to my family, friends, and co-workers. Thank you A Cut Above Carpentry for making my life easier, I now have one company to call for everything related to my home repairs!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Cut Above Carpentry
Thank you for your kind review! We look forward to working with you again soon.

Jackie Dolamore
10/2014
5.0
Google Review
Our old bathroom door fell off its hinges, it was such a small repair but of course we wanted it done quickly, and A Cut Above Carpentry was very prompt, friendly, and professional. Marty said it probably wouldn't take up the hour minimum and asked if there was anything else he could do for us, so he ended up fixing up one of the other doors a bit as well with no extra charges even though it did end up taking a bit more than an hour. I also really appreciated the 10% discount for disabled customers--very kind of him, since if my partner wasn't disabled he'd be doing all these small repairs himself. The office manager Marcy also seems super nice. I'm glad to have someone in town I can call for stuff in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Cut Above Carpentry
Thank you for your kind review! We are glad that we were able to assist you with your urgent repair promptly, (in addition to the few other items). We offer discounts for many as our way of giving back to the community; we certainly understand that home repairs can be difficult for those with a disability. Please feel free to contact us any time that we may be of assistance. It was a pleasure working for you both and we look forward to the next opportunity to do so!

Marcy J.
03/2012
5.0
contractors, remodeling
  + 0 more
Initially they were contacted by the company which I bought my cabinets from. Evidently, the company which I bought the cabinets from was not licensed for installation in the state of Maryland, much to my dismay and surprise. I first met the gentleman who came out to provide an estimate for the installation, which we would be paying for. I had envisioned a kitchen that would best suit my needs and style. They listed patiently and when all was said and done, they provided a detailed estimate which included all of my wishes. After I signed my contract with A Cut Above Carpentry, the company that I bought the cabinets from had gotten rid of the person I'd been working with, this concerned me greatly. However, A Cut Above Carpentry stepped up to the plate and contacted them directly. They worked on my behalf as if they were my own personal and quot;General Contractorand quot;. Many times they contacted the cabinet company, on my behalf, to resolve the multitude of problems which the cabinet company created, without even bothering me. When the cabinet company failed, in any aspect, A Cut Above Carpentry helped to mediate and resolve many issues for me, much to my relief. Eventually, when the cabinets finally arrived, the construction began. Fortunately, A Cut Above Carpentry urged me to wait on the demolition until my cabinets arrived; it's a good thing they did because the cabinets were more than 2 weeks late and we would have been without a kitchen. This would have been extremely inconvenient with a family of four! A Cut Above Carpentry began by sealing off my kitchen to prevent any dust or debris in the adjoining rooms, which I hadn't even thought about! They arrived each day, on time, in a clean uniform, with smiles on their faces. Each day their schedule was consistent, they even stayed late a few days, at my request, with no complaints. They has cautioned me, before the project began, that we may have no kitchen for at least 2 days while the appliances were removed and reinstalled but managed to keep this to one day to avoid further disruption of our daily routine. When the project started to come together, they arranged for all of the materials to arrive one day before they installed them so as to avoid further delays. They had knowledge that was well beyond that of contractors I've worked with in the past. During this project there was never a time when I felt alone. The office was always there to reassure me of anything I needed and the workers were always asking me if there was anything else they could do, if I had any concerns, etc. Their communication was more than PERFECT, in every aspect. Halfway through the project we decided to make some changes. I knew this would involve more work, and money, but hoped it would not blow our budget. A Cut Above Carpentry agreed to write up the changes in an estimate and sent it to me within 24 hours. When we reviewed it we were shocked at the low price since we had expected a LARGE price and additional down payment. We approved the changes and A Cut Above Carpentry did not ask for additional money, to our surprise. As the project came to a close we were slightly upset since we understood that we would not be working with them daily. The workers had become part of our lives and we became accustomed to them being there for every situation that arose. When my beautiful new kitchen was done they met with us, after hours, and went over every detail of what had been done. They explained how everything would work, why things were done the way they were, what the individual charges were for, and so much more. Our final invoice was actually a surprise too, it was a few dollars less than the estimate which allowed me to get some new towels and other odds and ends for my new, beautiful kitchen. I wish I could put a picture up to show you the outstanding attention to detail, but have since learned that (with my permission) they have included it on their website, which I am so proud to show to my friends, family, and co-workers. I love my new kitchen! They followed up with me a few weeks later to ensure my full satisfaction and ask if I had any questions. The only question that I had for them was ... when I'm ready for my next project will you be willing to help? They answered with a very enthusiastic YES and said they'd be here for us whenever we needed them. I have spoken with them a few times since then and they have continued to be pleasant, professional, timely, and courteous. They always treat me (and my family) with the utmost respect and always seem genuinely happy to hear from us. We were very pleased with every aspect of our kitchen remodeling project. The finished product is beautiful. Communication is excellent. Everyone we spoke with answered all questions promptly. When they said they would be here at 8am, they were here at 8am! What an unexpected surprise. We can't recommend this company enough! I have passed their information along to many colleagues, friends, and family. They will be our #1 contractor to go to for any projects we have in the future and we're looking forward to our next project with them. (The only downside I can see is that I don't have enough money to keep them here working for me everyday!). Thank you all for everything that you do and keep up the great work!
Description of Work: The men who came to my home were prompt, courteous, knowledgeable, and professional. The quality of work performed was much greater than I expected! The lead carpenter exhibited attention to detail unlike any I've seen. They communicated with me on every step of the project by keeping me informed of what they were doing, and why. They built in additional features which made my new kitchen even more beautiful, without being asked to do so. They did not stop working for any reason, including missing lunch some days! They took the time to resolve my concerns when I asked and did not even appeared to be bothered by my never-ending barrage of questions. The office manager I worked with was also A Cut Above. She was professional and extremely friendly and made me feel as if I was their one and only customer. She explained the repair process, answered dozens of questions, and even sent me an email copy of my contract with my estimate so that I could review it days before signing it. Before the workers came to my house I knew exactly what to expect from them and how long the job would take. They even finished a few days early. My invoice was clear, concise, and well formatted. I understood exactly what I was paying for and my payment was immediately followed by a detailed receipt via e-mail. When I called with questions, the office took the time to listen and then intelligently articulated resolutions to my concerns. They offered, and included, a senior citizens discount and their pricing was competitive, but fair. They even called me to follow up with me about a week after the work was done to ask how everything was and asked me if I had any questions. At every step throughout the process, they were very thorough and professional during every conversation and every email!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Art G.
03/2012
5.0
contractors
  + -1 more
This most recent job was, as I said, an emergency. It seems that these types of situations always happen at an inconvenient time. We immediately contacted A Cut Above Carpentry and told them of our problems. They scheduled a time to come out and inspect the problem (within 24 hours) and arrived on time for my appointment. I received confirmation of my appointment, as per their usual course of business. Upon a visual inspection, the carpenter I worked with immediately knew what had caused the concern. He offered to write up an estimate and agreed to send it to me in short order as this was an urgent matter. Their estimate included extreme detail of the project and what it would entail as well as a senior citizens discount, which is always a welcome surprise. They did not miss a beat and even offered me ways to save some money which was a nice surprise considering we had not planned on these repairs. I approved their contract, which is quite simple, but detailed enough to include assurances for us, as well an outline of their warranty terms. In fact, we did have one warranty issue which arose, during a different service call. They immediately returned and honored that warranty. It was not necessary for me to contact the manufacturer of the part as A Cut Above Carpentry handled all of those details on my behalf. They promptly scheduled that work as well and had the warranty work completed in about 48 hours (due to the holiday in between). Back to the current job they did for us. Despite their backlog of work, they scheduled the repairs promptly and managed to fit me in within 2 days. I again received confirmation of my appointment and anxiously looked forward to their return. On the day of my appointment, they arrived a few minutes earlier than promised. The work was completed the promptly and the area left immaculate. Unfortunately, I was in and out of meetings while they were there but they did not interrupt and patiently waited for me to finish a phone call before speaking with me about the work that was done. They went over every aspect of the project and showed me how the new appliances worked. Before they were finished, I received my final invoice which was two dollars more than the estimate, which is more than acceptable. This was due to the fact that I had a small bit of extra work done. They had provided me with a and quot;Change Orderand quot; for my approval of the additional work. The amount of that Change Order was approximately 20% of the original estimate and I was relieved to notice they had the foresight to obtain my approval for this additional work. They explained that it is customary to do so if the additional work will exceed the original approval by more than 25%, however, they continued by stating that they often do so if the estimate will be increased by 10% or more, as a courtesy. Although the additional work was mostly materials, the Change Order included a small amount of labor. In the end, they did not charge me for that labor, it was a small item and this was installed for free, as a courtesy to us. Needless to say, this was another pleasant surprise. It was nice to receive the invoice before they finished because it allowed me ample opportunity to review it in detail, in private, before writing the check. It also allowed me to inspect the work that had been done, before they left with payment. Although, after seeing their work on three previous occasions, I had no reason to worry; even the smallest of details have been tended to and they are extremely meticulous in their efforts. As usual, a few weeks later, their office followed up with me to ensure we were completely satisfied. It seems to me, as it should be, their primary concern is...Customer satisfaction! They pursued this job with the ultimate attention to detail - in fact, they noticed a small problem nearby the area they were working on, a shorted electrical connection which created a fire hazard! They also repaired this problem, with no disruption to my meeting, also at no charge! We recommend this contractor explicitly. They are professional, competent, knowledgeable, and wonderful to work with. It's refreshing to contact a company and have the same people to work with each time. They seem to know my needs, sometimes even before I express them. A Cut Above Carpentry is the only contractor we will work with and we will continue to do so with confidence!
Description of Work: This company has completed multiple repairs for us, on several different occasions. The first project was a repair to our garage door which suddently decided not to open. They came out that same day and were able to diagnose and repair the issue that same day. Unfortunately, it was a small project but it gave me the confidence to know I could call on them in the future. My second repair was a bit more extensive, winterizing our home which included repairing all the windows and doors on our old house. This was done in a timely fashion, at a fair price. Our third repair included a lot more work from repairing our shower to replacing trim, to installing some flooring, among other things. This was a bit more time consuming, but never seemed to be an inconvenience or a problem as they indeed have workers who can do just about everything. I have yet to find a project which they could not competently handle. Our most recent project was minor, but an emergency. Again, they solved it promptly and seemed happy to hear from us, they even feel like "old friends" when I call, remembering my name and the repairs which were previously completed. On this project we understood that since it was spring things would be a little more difficult to schedule...they were booked a month out and we needed this done yesterday. However, they seemed to understand our urgency and made arrangements to make it happen regardless. We were thrilled that they could accommodate us since we did not want to go elsewhere and take a chance that we'd find someone else who wasn't up to par. Again the office could not have been more courteous, and professional. They took the time to listen, and accurately articulated a resolution to our immediate concern. We can't speak highly enough about this organization. They are true professionals with fair, yet competitive pricing, knowledge, and the foresight to see the job through with extreme attention to detail. We recommend them to all our family and friends as well as my extensive list of colleagues. They are "A Cut Above" in the true sense of the words which describe them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,670

Michael C.
10/2011
3.0
contractors
  + -1 more
I removed all carpeting and baseboards (except two closet baseboards I forgot about). I swept and vacuumed the area and pulled out most staples. The contractor found one area that needed repair for water damage and leak and worked to get that remedied. The kitchen floor was found to have luan beneath the linoleum and the contractor removed the center island (removing several screws holding it in and disconnecting the electrical (that took about 15 minutes tops for the island). I started to pull up the luan and had them help. I knew it was going to cost somewhat more to do this since one quote for them was $450 to remove carpet and baseboards and prep the floor. As that effort was actually more than what the luan was, I was shocked at finding out how much they wanted for this (will detail later). I also pulled up the linoleum in the bathrooms and left the luan, asking the contractor if that was sufficient. He indicated it may only need minor sanding...again to be billed at an exorbinant rate later after they did the sanding without even talking to me first about it to see if I'd want to do it myself to avoid charges. Overall, the laying of the floor was exceptionally slow. The contractor mentioned that the wood had a lot of flaws and that it must be factory seconds. I'm not so sure on this one but he wasn' t planning on charging any extra for weeding out bad pieces (at the end I had 1 full box of waste pieces out of 62 boxes). He said even with that he'd finish on time. Eventually a subcontractor came in to do the linoleum replacement...and ended up sanding off the paper left on the luan in the bathrooms (2 small ones 6x8 and 5x6. The subcontractor also said I really didn't need to have removed the old linoleum since the type I got was able to be laid overtop without issue...contrary to the contractor's opinion even after seeing my materials. That sanding never had to be done...again it resulted in an exorbanent charge. The subcontractor was also used and took 1/2 day to lay out one medium sized bedroom and another FULL day to lay out two smaller bedrooms. There were some pieces of furniture that needed to be moved from one side to the other of the rooms but it was not a big deal. Again...something nobody consulted me about to have ME move them...they moved them out and then decided to again charge an outrageous amount for this. The middle of day 3 (supposed to be the last day) I asked again if they'd finish on time. The answer was yes....but a whole extra day was needed....blaming me and all the additional work required to move furniture around and pull up the luan as the reason. The luan took no more than an hour or so, and in total the extra work maybe took 3 hours total while other workers kept doing what the real job was. When all was said and done, a charge of $1400+ was added to the $2200 amount quoted saying that all this was way over and above what they bargained for. We settled at $800 more, which was reasonable and about what it SHOULD have cost based on the estimates for the labor they did NOT do that were comparable in scope. The quality of the actual flooring install was satisfactory, but the little details were left like putty the nail holes in the baseboards and some trim areas left without being resolved properly, especially around the stairs. Getting a $1400+ upcharge w/o even letting me in on it as it went along was a shock. What was left as a mess to clean up was something they also wanted to bill for taking care of. It took me an entire weekend to really clean up the mess that was left, and I even helped remove some of it during the whole process (boxes, scraps, etc.). I'll fix the small things myself rather than call them back in to take care of it...just too much of a hassle. They also dented/chipped wood at the bottom of my stairs and I am finding dents in the walls all over the place. I need to repaint eventually, but wasn't planning on it this soon. I have many other projects to do, but likely will not consult this one again, even though we finally settled on an amount. The big parts were ok, but all the little undone details were enough to really put me off.
Description of Work: Services were for installation of prefinished hardwood flooring. The company provided several variations of an estimate and installed prefinished hickory purchased from Lumber Liquidators on the upstairs of a split foyer home, for approximately 1000 square feet. This included laying out and nailing in the wood and putting back baseboard that were removed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$3,000

    Contact information

    717 Shady Drive, Albemarle, NC 28001

    http://www.acutabovecarpentry.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Unfinished Carpentry,
    General Remodeling,
    Basement Remodeling,
    Lead Testing & Removal,
    Roof Cleaning,
    Sunrooms and Patio Enclosures,
    Doors,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Ceiling Fans,
    Finished Carpentry and Woodworking

    FAQ

    A Cut Above Carpentry is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: 9:00 AM - 2:00 PM

    A Cut Above Carpentry accepts the following forms of payment: Check,CreditCard,Venmo,Zelle
    Yes, A Cut Above Carpentry offers free project estimates.
    Yes, A Cut Above Carpentry offers eco-friendly accreditations.
    No, A Cut Above Carpentry does not offer a senior discount.
    Yes, A Cut Above Carpentry offers emergency services.
    Yes, A Cut Above Carpentry offers warranties.
    A Cut Above Carpentry offers the following services: Additions and remodeling, basement finishing, carpentry, crown molding, attic fans, interior and exterior trim, ceiling fans, doors, windows, garage doors, hardwood, laminate, and custom tile flooring installation, play sets, decks, insulation, painting interior & exterior, sheds, storage & siding.
    Hardwood floor refinishing, carpet sales and installation, drop ceiling & suspended ceiling installation, mobile home repairs, foundation and concrete work.

    Contact information

    717 Shady Drive, Albemarle, NC 28001

    http://www.acutabovecarpentry.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    9:00 AM - 2:00 PM