Big Mountain Insulators Inc

Called twice to schedule an onsite estimate - no one ever showed up

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I had Big Mountain put in the Radon system and they vented it out my exterior wall directly above our window and only inches from our screened vent (which leads back into the house). After checking the EPA Web site and the standards that they have set, the pipe is to exhaust above the roof and 10 feet from ANY openings, windows doors etc. When I spoke with Bob he advised me this would cost an extra $150.00 to have done (which for piece of mind and to have it set up to standards was worth it). His guys came out and put the outside extension on and it has zero support. While i was shoveling the roof I noticed it was flimsy and only supported by the mounts located inside the house! That all said, it was all still worth it since the system does function properly and life in our home has improved. No matter who you get to do the system, know the EPA standards and clarify them to the contractor before they even show up. The EPA standards and the states contacts are easily found on the EPA's Web site.

The owner, Bob Engibous, and his staff performed an assessment, explained the work that they'd do, provided an estimate, and were prompt and efficient in their repairs. They provided high quality repairs to the house especially on short notice. They were pleasant to deal with, responsive to questions, and worked nontraditional hours to get the job done. The only possible area of improvement were that they were a few hours late on the day to start work but they did provide notification to that effect.