WAGONER ROOFING AND REMODELING

From what I can remember the work was done on time and performed quickly, in a matter of less than 2 days by a large crew, perhaps 6-7 individuals. They left a bit of a mess in the neighbor's yard, but other than that I have no complaints about their work.

Had to have roof and gutters replaced due to hail damage. At first things were very good when the guy came to my house to give me an estimate he was very nice and professional. It all ended there. I was told that i would have one of the Wagoner crews at my house in a few days to get started, well someone did show up a few days. The problem was it was not the experianced crew i was promised, it was a startup construction company that Wagoner roofing subcontracted my job out to. I did not know it was being subed out until they were already underway and half of my roof torn off. Then they forgot to tell the roofers that the rain gutters were being replaced so they cut all of my drip edge to accomodate the old rain gutter. So i had to make another appointment with them to pull the old rain gutters so i could paint. The rain gutters were supposed to be pulled in late May and they showed up to do it the last week of June. They then told me it was my fault that they were not able to finish with the new gutters. They showed up at my house 3 times to get paid for a job that was not yet done as well as several phone calls for the same purpose. Overall this was a horible experiance and i would never hire this joke of a company to do anything for me. And i would advise others not to hire them either.

We were told by Bill Langford, Wagoner's sales rep, that the work would be done within two weeks of signing the paperwork, and when payment was completed, a gas card for $100 would be issued to us. We were also told the company was local, and had been in business since 1976. Our roof was not done until approximately 2 months after the paperwork was done, rather than 2 weeks. The delay was due to overbooking rather than weather. The work was not actually done by Wagoner, it was instead done by a subcontracted company from Pueblo, CO. We liked the team from Pueblo and their work, but we did not like the overall Wagoner experience. Bill was not honest with his estimates of when roofers would show up, and phone calls were not returned by Wagoner. During the process, Bill took a two week vacation, and I was told no one else could help me while he was gone. Overall, it took way too much babysitting, and the agreed upon job still was never done. Wagoner was supposed to do the fascia and gutters after the roof, but they would not show up after numerous phone calls, so we finally went with another company. We paid our bill to Wagoner in full the day after receiving the bill, but never received the promised gas card. We will not be using Wagoner again.