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Orca Fireplace, LLC

fireplace company

About us

With 30 years of work experience, Orca Fireplace, LLC, is your solution for all of your pre-fabricated fireplace as well as your gas, wood, and pellet stove needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed! Give us a call today, we are happy to help you with your project and look forward to talking to you.

Business highlights

7 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.955 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 1-25 of 55 reviews

Theresa K.
09/2024
1.0
He improperly installed the flashing in my home. Metal roof. 6 roofers have inspected the install and describe as poor installation job. Not only did my home leak for two years, Orcas insuance - is not BONDED. So damages done with minimal coverage. I have to do a whole new roof due to improper install as no one will fix as they cannot warranty repair of the job. Look elsewhere. Don't purchase a metal hearth, it rusts over if any water gets on it wether from either snow or a leaky roof. My roof never leaked before. He lied to me and stated he inspected my attic for water damage, where he wasn't able to access my attic space. Please reconsider whom you hire. It will save you money in the long run!

Rating CategoryRating out of 5
quality
1.0
value
1.5
responsiveness
5.0


David S.
12/2023
5.0
Mark did a great job with project with good communication along the way. They picked up my new wood stove and delivered to my home and got it installed on schedule and without issue. I would recommend Orca to anyone looking for an install or help with a wood stove issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Lois H.
12/2023
5.0
Mark and his team did a fantastic job! The installation was quick and looks very good. He even took the time to explain the best way to use our wood stove for optimal performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deneen M.
02/2023
5.0
I would recommend this company to anyone who needs their services. Mark was always courteous and helpful in making decisions and answering my many questions with patience and integrity.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Theresa K.
01/2023
5.0
Stands by work! Amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,500

Daniel G.
01/2023
5.0
Super easy to work with and prompt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John W.
12/2022
5.0
Very knowledgeable catered to my requests and questions gave me insight to what I needed would highly recommend this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,200

BJ C.
11/2022
5.0
Mark is very knowledgeable and very helpful when youâ re deciding on right woodstove for you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$2,000

Jeffrey H.
10/2022
5.0
Noah and Mark were a big relief when it came to installing my wood stove for my shop. They were right on time and didn't stop until the job was neat and complete. Mark is great person do do business with ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carla B.
09/2022
5.0
Job was well done, very happy with the work they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Jenny S.
09/2022
5.0
I finally got what I paid for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jody B.
09/2022
5.0
Their work is done with pride in excellence!! Awesome experience with my wood stove installation. Mark & Noah rock!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

James E.
07/2022
5.0
We are very pleased with the installation of our pellet stove. Mark did a great job, and was very professional as well as friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clay B.
04/2022
5.0
Overall we couldn't have found a better person for the job. Mark and Noah worked very well together getting the job done and cleaning up afterwards. Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,800

MICHELLE D.
11/2021
5.0
Mark was great...a friendly guy and does great work. We are so pleased with our woodstove install and highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan Z.
10/2021
5.0
Excellent job clean and on time, we love our new fireplace

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

$4,800

Michael Wayne S.
10/2021
5.0
Mark had great knowledge it was a pleasure doing business with him. Mike S. Alberton MT

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gina A.
09/2021
5.0
Very courteous. He took the time to fine tune some areas on our stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Carter M.
03/2021
5.0
Very easy to work with. The job was done when he said it would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Zachary B.
02/2021
5.0
Mark had no problem installing a stove in the middle of Winter when other contractors were refusing the job. He was quick to schedule the install and worked efficiently. He was sure to explain everything from the use of our fireplaces to how to keep an eye on their maintenance. Couldn't ask for a better experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Katelyn M.
01/2021
5.0
Mark at Orca was awesome! He was prompt and professional in communicating with me. He uses calls, texts, or email. He texted me with updates about ordering parts, when the parts were coming in, and when heâ d be able to come do the install based on this. He came when he said he would and finished the install in the dark to get it done! He was awesome to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$610

Ryan j.
01/2021
5.0
Top quality

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Carolyn R.
01/2021
5.0
Researched and hunted down what I wanted then drove it to me in Bigfork and installed my beautiful ceramic log set with high detail. I love it! Thank you thank you Mark! HIGHLY recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth S.
11/2020
4.5
Mark us a experienced professional and does a good. Would hire him again

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,400

Lora S.
11/2020
5.0
Very prompt follow up when I had questions after installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,700
    • 1(current)
    • 2
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Contact information

3405 Helena Drive, Missoula, MT 59803


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed

Service Categories

fireplace company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed

Orca Fireplace, LLC accepts the following forms of payment: CreditCard
Yes, Orca Fireplace, LLC offers free project estimates.
No, Orca Fireplace, LLC does not offer eco-friendly accreditations.
No, Orca Fireplace, LLC does not offer a senior discount.
No, Orca Fireplace, LLC does not offer emergency services.
No, Orca Fireplace, LLC does not offer warranties.

Contact information

3405 Helena Drive, Missoula, MT 59803


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed