Went very well. Work was done in a timely,efficentlyAND ON TIME
Description of Work: Replaced heat pumps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
Jennifer A.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
I had hired a previous HVAC company to fix my furnace and they came and put a new switch on which was not made for that furnace. The heat would not work properly. The other company charged me for two service calls plus a part. I then called GPM and they came and looked at my furnace, ordered a part from the manufacturer, and then came and replaced it. They only charged me for ONE service call plus the part!
Description of Work: Replaced a switch on my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Pat R.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
My furnace igniter stopped working. Tyson from GPM was sent out by the Human Resource Center (program LIEAP) to do the repair. Tyson was courteous, explained what he was doing while I watched, noticed I had inserted my furnace filter in backwards (he says that's not unusual), marked the part of my furnace with an arrow so I could remember how to insert a filter correctly, and installed a new computer module. At first, he had to call around to get the part, but left two really great Vornado electric heaters for me to use to keep warm. They kept the whole house warm. All in all, this was a great experience. The only thing I might say about my experience compared to the other reviewer is perhaps I had a good experience because this was done by the Human Resource Council, and I doubt if this company could remain under contract with them if the service was less than the best. Tyson was prompt and always called before he came.
Description of Work: My furnace began working intermittently and then stopped working altogether. Computer module was replaced.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David W.
04/2011
2.0
heating & air conditioning/hvac, plumbing
+ 0 more
Customer/Follow-up service after the sale was terrible.
Description of Work: Installation of furnace/boiler was fine. Replaced part 3 times and we still have the same problem. Still have a leak. The unit is BAXI HT-380. Installed 11/19/2010.
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Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
GPM Heating & Cooling is currently rated 4.3 overall out of 5.
No, GPM Heating & Cooling does not offer free project estimates.
No, GPM Heating & Cooling does not offer eco-friendly accreditations.
No, GPM Heating & Cooling does not offer a senior discount.
No, GPM Heating & Cooling does not offer emergency services.
No, GPM Heating & Cooling does not offer warranties.