Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Kris K.
08/2011
appliance sales
+ -1 moreI bought a lemon washer, brand Frigidaire. Vann's did not back up quality when I complained right away that the machine's door was not working correctly and was a poor design. Numerous repairs, calls, managers, extended-warranty claims, ordered parts, and 17 months later, Frigidaire authorized a replacement machine. The entire time, Vann's was unresponsive to my issues, even to the degree where in the last in a string of emails to the manager I requested an update (sent July 26) on the replacement (a 10-15 day ETA prediction was on day 25). NO RESPONSE. On August 5, I got a call from the delivery fellow to schedule a swap-out of machines. The new MayTag dishwasher I purchased at the same time also needed repair within one month of use. How long can you go without your washer?
Description of Work: I bought a lemon washer, brand Frigidaire. Vann's did not back up quality when I complained right away that the machine's door was not working correctly and was a poor design. Numerous repairs, calls, managers, extended-warranty claims, ordered parts, and 17 months later, Frigidaire authorized a replacement machine. The entire time, Vann's was unresponsive to my issues, even to the degree where in the last in a string of emails to the manager I requested an update (sent July 26) on the replacement (a 10-15 day ETA prediction was on day 25). NO RESPONSE. On August 5, I got a call from the delivery fellow to schedule a swap-out of machines. The new MayTag dishwasher I purchased at the same time also needed repair within one month of use. How long can you go without your washer?
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,600
Contact information
2185 US HIGHWAY 2 E, Kalispell, MT 59901
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Service Categories
Appliance Sales and Installation
FAQ
VANN'S ELECTRONIC & APPLIANCES is currently rated 1 overall out of 5.
No, VANN'S ELECTRONIC & APPLIANCES does not offer free project estimates.
No, VANN'S ELECTRONIC & APPLIANCES does not offer eco-friendly accreditations.
No, VANN'S ELECTRONIC & APPLIANCES does not offer a senior discount.
No, VANN'S ELECTRONIC & APPLIANCES does not offer emergency services.
No, VANN'S ELECTRONIC & APPLIANCES does not offer warranties.
Contact information
2185 US HIGHWAY 2 E, Kalispell, MT 59901