Contractors were inexperienced with tile removal. They failed to adequately protect our furniture and belongings from the dust created. I complained to Roybals and was accused of harassment because I watched a lot of the work - we were living in the house during this project . We had to spend hours cleaning furniture and inside kitchen cabinets of all the cement dust on our dishes and food. When I asked for an adjustment to the bill for this I was threatened with a construction lien and loss of warranty for the flooring.
Description of Work: Pull up carpet and existing flooring and tile and install new flooring in the entire house
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$13,000
Debra B.
12/2013
3.0
carpet installation
+ -1 more
we purchased carpet. we were promised a delivery date in early march, that never happened. the owner would never return calls or emails, and was very evasive regarding the whole thing. the installers chosen for the job were incredibly irresponsible and not punctual and were unwilling to correct a seem in the hallway (entrance to the bedroom). $5000 may not be a lot of money to some folks but for my husband and i it is a great deal.
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Service Categories
Carpet Sales and Installation
FAQ
ROYBALS ABBEY CARPET is currently rated 2 overall out of 5.
No, ROYBALS ABBEY CARPET does not offer free project estimates.
No, ROYBALS ABBEY CARPET does not offer eco-friendly accreditations.
No, ROYBALS ABBEY CARPET does not offer a senior discount.
No, ROYBALS ABBEY CARPET does not offer emergency services.
No, ROYBALS ABBEY CARPET does not offer warranties.