Mild Fence Company

In May 2020 we stopped at their location in Kalispell to request a quote. They took all our information and told us that they are very busy and that the wait time was about 9 weeks. We were fine with that. The whole summer went by and they never got back to us on the quote nor the work. In October 2020 I called them since I had additional chain link fence repairs to do. I left a message with the lady that was in charge and she never called us back. A couple days later, not hearing back from her, I called again and left another message for her on her voice mail. She called me and took my information again and told me that the next time she has someone in the area. they will contact us and give us quote. She also indicated that this project will have to wait until Spring 2021. To my surprise, in December they did large fence job just down the road from us, but no one came to look at our job. They never put us in their schedule in May nor in October. Now it is end of January 2021 and we are still waiting. What a waste of time that was. You are probably better off getting someone else who is not so busy and takes customers serious.

Took around six weeks between deposit and start of work. The fence is fine but considering they are supposedly the best in the valley and the expense, i am disappointed. We choose steel posts for main structure, which requires wood posts for the gates. Of three gates they messed up two of them so that the gates are not flush. They only used two horizontal supporters and explained that this is the industry standard when questioned on it. Not sure what industry they mean as everywhere I can find uses three. The gate hardware is also cheap and i will be replacing with upgraded ones that can be locked. The bottom gaps are hugely variable from about 2-5" which is fine just looks bad and unprofessional. Needless, I am disappointed and would not recommend.

unknown

Positive -punctual & friendly workers Negative - first off I have never written a review, let alone haven't thought of writing a negative review until now on my husbands account. That's how upset I am. If you want to spend a lot of money & get poor quality hire them. The cedar fence looks good but if there is even a slight breeze the two swing gates open. Letting our dogs out. They tried to cut cost by using less then adequate drop rods that go in ground to keep gates closed. Not to mention the boards were nailed in with too long of nails(not screwed in.) So if you place your hand or run it along fence your skin will get torn up easily. The first week we noticed loose boards. We called & nice worker came out told us to get cement cinderblocks to keep gates shut & they would fix the problems in spring after ground unthaws. After 10 cinder blocks later the gates stayed shut, BUT looks horrible. The First worker to come back didn't now why they used shoddy material on gates, and admittedly said that they should of used stronger better steel drop rods for our gates. So it is spring now after quite a few unanswered calls by husband and now numerous(over ten) loose boards a different nice worker came & agreed that it was poor craftsmanship. They proceeded to screw in each board and they had to redig holes for stronger better drop rods to be placed to keep gate closed. I just checked, the day after they left and I am disgusted with their poor work. Let me try to clearly explain. The two big gates have two doors to swing open (so that a car can enter)To keep them closed they have a rod on each door were the doors come together. The two rods sink into the ground. The 4 old small ALUMINUM rods were bent because they weren't strong enough for the weight of the doors on the gate. So NOW each gate they beefed up to one STEEL black rod on one door & left old silver ALUMINUM bent wimpy rod on the other door. so there is a black steel rod next to a silver aluminum rod. LOOKS HORRIBLE & NOT FUNCTIONAL. Husband will be calling first thing on Monday. We absolutely will not use them to build our deck. It's unfortunate because we prefer to support older local businesses. Their web page says that they have been around the area for over 50yrs.

Will give update

They are very professional and do great work, but they are expensive. They are one of the more expensive fence companies here, but they were not too expensive for us. They came out and gave us a very professional estimate. If I had the money, I probably would call them again.