Complete Restoration LLC

Complete Restoration did a great job resolving an attic mold issue they came out last minute to get us a quote, unlike other companies they provided us a detailed quote with each aspect of the job listed and completed work in a timely they were easy to reach and great communication highly recommend!

I called them a month ago because of flooding in my basement. They were here within an hour to assess the damage and were on top of the problem immediately. We still have a long way to go but I couldn't be happier with the service so far. Dale handles so much of the background details that I could have never done myself. He handles most of the homeowners insurance issues, handles storage, and a whole lot more. If there were more stars available I would give it to them

To clarify my previous post, I want to state that I was not complaining about the service. The work was done and I was happy with the results. The workers were very professional and they did a great job. That's why I was surprised to see water on top of the vapor barrier. I wrote the review that I did because I was frustrated and was surprised when no one contacted me when I notified them of the problem. Let me verify..the work done was done very professionally. I just wish they would have contacted me to help me rectify the problem. I'm not knowledgeable about the process and I was reaching out to the company to help me. Never meant to say that they didn't do good work. So I apologize to Byron and Scott. They do great work.

I spent approximately $10,000 to repair my crawl space and remediate a mold issue. They installed a second sump pump and put a heavier vapor barrier in so that the space would not flood any longer. They also added a dehumidifier to the fan. At the time that they conpleted the work, I was told that they would not guarantee the work nor provide a warranty for the equipment that they installed. I was disappointed. However, now the vapor barrier has water on the top of it. I texted the owner asking them if they would check the epoxy on the seams of the vapor barrier in case it was leaking. That was ten days ago and I have not heard back from them. As I said I am very disappointed.

Our company uses Complete Restoration any time that we have a client with needs that are a result from a roof previously not done properly. We always refer but we have worked alongside Complete Restoration and they make it easy to bring peace into the homeowners lives. Have had great conversations about our faith with Rich which is refreshing in the construction business.

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This company did very good work in very good time at a cost that was below estimate. I had a mold problem in the crawl space of my home. I called them and they came promptly and gave me an itemized bid. I hired them and they did the job and charged a fair price. I would recommend them to anyone.

as good as it could be done the carpeting was pretty old

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We had our home for sale. Buyers had inspection done which revealed signs of mold in attic possibly from time of construction as well as swollen/water damaged trim and siding around chimney due to improperly originally installed flashing where chimney housing met roof i.e. rain/snow melt water was getting in behind flashing at roof level and then seeping down behind siding and trim. Inspector recommended mold remediation in attic and replacement of flashing and water damaged wood at chimney as well as a more thorough assessment for mold and subsurface wood damage around chimney. Had 3 estimated done by Complete Restoration (CR), FloodCo. and one other remediation company. Although we felt FloodCo did the most professional/thorough estimate (he noted insulation mold, diagnosed the potential cause and suggested the attic humidistat fan) their estimate was considerably higher than Complete Restoration's even after insulation and humidistat fan were added to CR's estimate. Estimate - person doing initial assessment from CR didn't do as thorough estimate as other companies. He didn't take notes about specific things I wanted them to do e.g. looking under siding around chimney, replacing flashing, etc.. CR was given copy of inspection report. I was reassured that they would be able to complete any carpentry work that was needed. The work - After work was completed, a re-inspection took place. The flashing was re-installed improperly by CR and assessment of mold under siding was not done as I had requested. With the closing date in a few days, the owner of CR was very apologetic and did manage to get the work done within 4 days (with some work done over the weekend). Overall, I think the owners are very interested in making customers happy and were quite responsive to things when they went a little south. Also, the pricing seems reasonable. Where they seem to be challenged is in the process of hiring quality estimators and workers. Some items, such as checking under the chimney siding, were either not passed on to management or were not passed on to the workers. I'd recommend them in the future based on cost, responsiveness to problems and the fact that I became aware that the other co-owner was out at the time with an injury (problems may not have occurred otherwise with more oversight).

They did an excellent job. My carpets looked close to new. I can't remember the name of the man who did the work, but he was meticulous and spent far more time on the job than I expected with great results.