Helena Septic

Helena Septic Pumping was able to get me on their calendar right away. I can't speak to the quality of the pumping. I wasn't experiencing any problems and didn't look into the holding tank personally. i assume the pumping went fine. My problem is two-fold. First, the driver of the septic pumping truck drove right through the middle of my yard, for a distance of approximately 150'. It's springtime and the yard is soft. The truck left deep ruts the entire length of my yard. This was totally unnecessary, as there's an access road on the other side of my yard where they truck would have been closer to the septic system and would not have disturbed my lawn at all. My second problem is the management's total lack of responsiveness to resolve my problem. I paid my invoice immediately (since they did in fact pump my septic system), but I included a letter and photos of the damage, asking that Helena Septic return to repair the damage they caused. A month later, I haven't received any response at all. This total lack of customer service is unacceptable. I would highly recommend that you find another pumping service in the Helena valley.