EKLUND'S APPLIANCE & TV

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I have had them out about 4 times. They don't know what, they fix it, it works awhile and then it stops working again. They were able to come out the next day. They seemed to diagnose the problem quickly and it does not take long to get the parts and fix it. What they do appears to fix it, but its not lasting. They usually give me a two hour window and are in the middle of the window.

It was good, I was helped right away and they were pretty knowledgeable. We had a good variety of choices. They delivered.

On time and at no cost.

Eklund's had it for me in 3 days. Price was very reasonable.

Our dryer stopped working... so we called them to come out. The technician spent at least an hour trying to replicate the problem, but of course the dryer had started working again. He ordered a part that he thought might be the problem... but told us to try using the dryer to see what happened. It's worked like a charm since then. They returned the part at no cost. He put a lot of effort into trying to see what the problem was.

I was extremely pleased with the service that was performed. The technician arrived a little early. He got right to work on the coupler after determining the problem and even discovered the aggitator problem while ensuring his work was performed properly. I would certainly recommend Eklunds service department for this type of need. He only charged for a 30 minute service call which was $60.00 and $13.00 for the parts.

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Recommended.

I would rate them highly for their repair work and their services.

We called to make an appointment on Monday, and and appointment was made for Friday. We were told the expect the repairman between 9am and noon and that there was an automatic service fee of $60.. The repair man arrived at approximately 9:15am on Friday. A courtesy call would have been nice that he was on his way, but he was punctual. He behaved very professionally. He took time to listen to what I had to say. He turned the machine on and realized the machine wasn't draining. He explained to me the mechanics of what happens when the drain is clogged. He took about half an hour to fix the washing machine. When he was done, he explained what he had done, clearing the drain, and showed me what he pulled out. I only had to pay the service fee, which was a pleasant surprise. He put the back cover on (that my husband had previously removed) and put my laundry room back together better than the way he found it. He left no mess. Very professional, in and out, and I felt comfortable having this person in my home.