Overall it was everything I asked PLUS! Brian assured me that if I had any further problems to just give him a call, ANYTIME! He has my permission to remotely access my computer and help immediately. It eases my mind greatly to have found a professional, highly experienced computer tech who I really trust . I have been to several others with past computer issues. My computer is now speedy but even better, protected. I highly recommend Brian Ferguson.
Description of Work: I had some registry& other problems with my 2 year old Dell Inspiron All in one computer. I made the mistake of trying to clean the registry myself. Five times!! My computer was a mess and I had inadvertantly downloaded some particularly bad malware that I could not get rid of. After trying everything suggested I was going to do a system restore and called Brian instead who a friend had highly recommended. I am so glad I did. He did a fantastic job on my computer. It is like brand new PLUS lots more. He has installed many tried & true reliable programs & even set-up a monthly "to do" list to keep my computer as safe as can be with SO many threats out there. Then he took even more time to walk me through it all. All for $100.00...it is the best money I have spent in a long time! Obviously, I can't say enough about the excellence of the service & peace of mind provided AND I got my computer back the same day!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Brian Ferguson--Computer Tech
Thanks Member! I sure do appreciate your kind words! What you said is exactly what I strive to do or each and every customer! :) I believe in service before self. I love what I do and I can't imagine doing anything else! Thanks so much!!! :)
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Service Categories
Computer Repair
FAQ
Brian Ferguson--Computer Tech is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Brian Ferguson--Computer Tech accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Brian Ferguson--Computer Tech does not offer free project estimates.
No, Brian Ferguson--Computer Tech does not offer eco-friendly accreditations.
No, Brian Ferguson--Computer Tech does not offer a senior discount.
Yes, Brian Ferguson--Computer Tech offers emergency services.
No, Brian Ferguson--Computer Tech does not offer warranties.
Brian Ferguson--Computer Tech offers the following services: Computer repair and upgrade