Unfortunately you are leaving us no choice but to take legal action
Description of Work: Reroof our house
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$40,000
Darwin L.
08/2018
4.0
roofing
+ -1 more
It has been almost a year now and the roof has held up great with no issues or problems. The owner’s at America’s Choice were very fair in negotiating a discounted price on the roof because of the mistake in shingle color. I am pretty excessive compulsive when it comes to quality when paying for services and was probably a challenge for them. I must say in looking back that they were professional in handling the issues fairly and I genuinely liked them. I originally rated this job a C but would now rate it a B to B+
Description of Work: This a follow up review of previous work I had done by this firm. In my previous review I detailed communication problems we had with roof shingle colors on this roofing job and how we it led to issues. My initial review was in the heat of the moment and not very flattering. I wanted to write this review now after time has passed and I have a better prospective.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$10,500
Darwin L.
08/2017
4.0
garage doors, gutter repair, roofing, replacement windows
+ 2 more
I really like the owners. They were pleasant to deal with, even when we had problems. We did have some problems with the windows. They ordered windows that wouldn't work. It took a long time to get the right windows, and they had to eat the first windows. They weren't what they should have been. Everything else went smoothly, other than the windows.
Description of Work: They did a roof. They did gutter replacement. They did windows. They did garage doors.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$25,000
Darwin L.
08/2017
3.0
roofing
+ -1 more
I like the people. They are nice. The attention to detail is not too good. On that job they put the wrong colored shingles. They were going to correct it. They didn't get it to the employees on time. They would have to tear the whole roof off. I told them to keep the roof on, and I just took money off of it. They have to have a little greater to detail. Like colors. On that job it was colors. Better communication with the customer and their employees. I really like the people. they are really cordial. I just don't know the mistakes they would make.
Description of Work: That was for an roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$10,500
Debbie S.
01/2016
1.0
roofing, replacement windows
+ 0 more
unknown
Description of Work: Roofing and windows...roofing was ok..they tried to make a couple of shoddy shortcuts that we made them fix...windows were just the worst ever...totally not what we wanted...and they promised the moon...but didn't even come close
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$50,000
Response from Americas Choice Inc
Our apologies that you are not happy with the windows. We stand behind every product we install and not taking ANY shortcuts. If there is ever any issues are concerns on the roofing or windows we will take care of them. We do appreciate your business !
joe G.
01/2016
1.0
roofing
+ -1 more
unknown
Description of Work: roof still leaking , no clean up was performed at the end of the job, my home owners insurance on my roof was cancelled because the roof was not installed properly very many problems with this contractor
Rating Category
Rating out of 5
Response from Americas Choice Inc
We have no problem taking a look at the roof once the weather allows us to do so. We have not received any communication from you since last march when you put up the review on Angie's List. We will be in touch as the weather allows to take care of your issues. Thank You
Donna G.
01/2016
4.0
roofing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Americas Choice Inc
Thank You ! We appreciate your business :)
vince K.
11/2015
2.0
roofing
+ -1 more
unknown
Description of Work: Haven't returned to repair an issue.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$13,000
Response from Americas Choice Inc
Our apologies, but we do not show you as an existing customer. As far as our records we did not do the roofing project at your address.
cathy K.
08/2015
1.0
roofing
+ -1 more
unknown
Description of Work: Quote only. Their Better business bureau rating was revoked
Rating Category
Rating out of 5
Response from Americas Choice Inc
We meet with her [member name removed] several times as well as spoke with her on the phone several times thru out the process. Cathy told us they had several other bids and they were going with another company. As far as the Better Business Bureau we have an active and current A- rating with the BBB and are in the process of being reaccredited. Not sure what we did to upset Cathy for an F rating but we apologize and wish a successful process with the other company.
joe G.
03/2015
3.0
roofing
+ -1 more
it took weeks and weeks to get the work done,, sometime workers never showed up for days at a time , sometimes one or two would show up late in the afternoon and work a couple hours and have to quit because of darkness, lots of screws and metal bits and pieces were left all around the house. after numerous attempts to contact Americas choice to obtain their regional person, Sandi Nace , contact information with no response i decided to post this to Angie's List and now i will need to see an attorney. NEVER AGAIN !!
Description of Work: supposed to remove the old roofing and replace with new metal, i was t0old by the insurance adjuster the old roof needed to be removed before the new roof was installed,, the contractor said that was not necessary and put the new metal roof over 3 layers of old asphalt,,my insurance co. inspected the roof upon completion and cancelled my insurance on the roof saying the roof was not insurable now because of the way americas choice did the work, i have tried numerous times to contact Sandi Nace who said if there was any problems he could help me work through them, he is an employee of America's choice,, I have asked for his contact information from America's choice but have not received that yet. when i tried to sell my house the appraseir for the bank rejected the loan application from the buyer because of the roof, so basically , the house is almost worthless thanks to the way the roof work was done.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$5,600
Response from Americas Choice Inc
[Member's name removed], We did speak with you a few weeks ago in regards to your wishing to speak with Mr. Nace. He has been unavailable until now and will be getting in touch with you this week. Thank You, Americas Choice
Jeff P.
12/2014
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,500
Paula S.
10/2014
1.0
roofing
+ -1 more
A gentleman came to my home, looked at my roof, told me he was going to get someone to help him measure so they could give me an estimate and that's the last I heard from him.
Description of Work: Came to my home to give me an estimate for a new roof.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from Americas Choice Inc
[removed member name] Our apologies this is the first time we saw this review. We do not show you on our records at all for 2013 for calling in for a bid from us. We would not have left to get help for measuring because all of our guys are capable of measuring without help. We do apologize but again we do not have any record of you at all in 2013. Americas Choice
Sandra P.
05/2014
1.0
roofing
+ -1 more
If I could get a return phone call that would be nice.
Description of Work: I am an insurance agent and these people did a roof repair on one of my client's homes. I have tried to call these people several times to get some further documentation and they can never seem to find the time to call me back. All I ever get is voice mail and no return call.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from Americas Choice Inc
[member name], We apologize for any inconvenience we caused you last year on 2111 3A St South. I just saw your complaint on Angies Lit. We would be happy to help you get paperwork you would need. Again, our apologies.
joe G.
12/2013
3.0
roofing
+ -1 more
The contract was signed on October 17th. Two crew came out on November 18th to measure the roof. Roofers showed up on November 25th, was a seven man crew. On November 27th, two roofers showed up about 1:00 p.m. Two men showed up for a couple hours on the 29th of November and did 2 hours of work. December 2nd , two roofers showed up, dropped off some material and left. December 16, two roofers more or less finished, did not do any clean up and left lots of metal that was not used, but I had to pay for.
Description of Work: New metal roof installation.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$6,000
Response from Americas Choice Inc
Unfortunately weather did factor into finishing the job. We do apologize for any inconvenience that this caused. As for the clean up not being completed that is is a major emphasis with our company and unacceptable that is was not done to the homeowners satisfaction.
Jeff P.
06/2013
5.0
roofing
+ -1 more
Great Service! This is a family run business and they go out of their way to treat you like part of their family. They were very through in all the roofing offerings and explained each. Offered various suggestions and current discount options to meet our needs and save us some money. Roofing in Great Falls can be spotty at times with the wind and the crew won’t work in unsafe conditions, however it took less than a week total to complete the project even with several days of high winds. The crew was professional and courteous. They could answer any technical questions and when asked about anything involving estimated costs always referred the question to the owner, which is the right thing to do. We are very pleased with the quality of the roof and the service provided. At the end of the project when an upgrade became available from the manufacture, they found a way to include that free of charge, which went beyond what was required in our contract. America’s Choice exceeded our expectations and I would use then again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Windows,
Gutters,
Garage Doors,
Decorative Concrete,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Storage,
Kitchen and Bath Remodeling,
Garage and Shed Building,
Siding,
General Remodeling
FAQ
Americas Choice Inc is currently rated 2.8 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Americas Choice Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa