Carpet Cleaning, Upholstery Cleaning, Water & Smoke Damage
About us
3 EMPLOYEES. USES SUBS FOR CARPET STRETCHING. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. NO SERVICE FEE. EXTRA CHARGE FOR AFTER HOURS SERVIEMAY CONTACT THROUGH E-MAIL.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
RESIDENTIAL & COMMERCIAL CAR CLEANING , CAR DETAILING, TILE & GROUT CLEANING, WATER DAMAGE RESTORATION, UPHOLSTERY CLEANING.
The carpet wasn't very old, it was only about 4 years old but of course its a rental so it got really dirty. I asked them whether they'd be able to clean it and they said they'd be able to since it was mostly dirt. They told me that the carpet cleaner technician who came to shampoo the carpet called and asked whether they really wanted him to clean the carpet. Even him new than it wasn't really something he was able to get clean. I had to tear the carpet out after they cleaned it. I was not happy with them telling me that they'd be able to clean it. I was quite upset that I paid them to clean the carpet and they failed to clean it. I had to tear the carpet out after they cleaned it, it was unusable and then I had to get the place re-carpeted. I asked them if they'd be willing to come back out and try and re-clean it and they said they'd charge me to clean it. Its not like they were trying to help me with it. He could have been honest with me.
Description of Work: They did carpet cleaning and pretty much cleaned the house.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$300
diana C.
07/2015
5.0
carpet cleaners
+ -1 more
The carpets were positively horrible and they did a beautiful job I never expected them to look as good as they did
Description of Work: Cleaned all carpets in the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Melissa P.
08/2014
5.0
carpet cleaners
+ -1 more
Dog had an accident on our brand new carpet I called them and they were here within two hours. Seemed to do an amazing job, quick, easy and inexpensive. Well done.
Description of Work: Carpet cleaning and pet odor removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from ALWAYS CLEAN CARPET CLEANING
Thank you so much for the great review.
Jamie B.
08/2014
1.0
carpet cleaners
+ -1 more
The provider came back that Monday as promised and looked at my carpets. He could see the smell and stains were still visible. I told him that I would like him to redo the living room and dinning room. He stated he was not going to redo the carpets at all and instead he stated he would spray the stains with some chemical. They had already done that on Friday and seen the chemical didn't take care of the issue so why spry again with something that was not effective??? I asked them to leave my house and that I will call another company. I use Kleen King but could get to me till Sept 8th and I needed them done sooner. I should have stayed with a fair and honest company even though I would of had to wait till September there service has always been excellent!!! Then the provider looked at me and stated " It wasn't me who f***** p***** all over your carpets and made them smell. I found him to be a very rude, disrespectful person with a potty mouth. I work for Cascade County Correctional Facility as Manager/Director and I hear enough of that stuff at work from the pods....I feel I should get a refund or get the carpets redone. I was not satisfied with your service and the work that was done. Thank you, Miss Bonney
Description of Work: The provider did perform the job and finished in the time of a hour and a half. The carpets square footage is quite spacious and a very large area. It should have taken at least three hours to do a quality job. My partner and myself went in to check there work and pay my bill. The carpets were still wet and you could not see any stains at the finished time. But the very next morning the stains were still there and the smell the white socks I wore to walk on the wet carpet were yellow and dirty from a supposed to be clean carpet. So I called the provider back and told him right away and they said they would come back on Monday to check my carpet.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$235
Response from ALWAYS CLEAN CARPET CLEANING
Technician stated to me you were very rude from the start. He tried to tell you cleaning wasn't necessary. He had chemicals that will work on most yellow stains. He stated you told him just get the h××× out. He didn't handle the situation well and for that I apologize. As far as the time it took for that job I was there and we absolutely didn't rush your cleaning
Dean F.
06/2014
5.0
carpet cleaners
+ -1 more
Excellent job!
Description of Work: Cleaned all carpets in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from ALWAYS CLEAN CARPET CLEANING
Thank you so much for the nice review.
ray D.
04/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Always clean carpets was very professional. They did a great job with my carpets. There was no extra charge or fuss for moving my furniture to do fantastic job. I had stains in my carpets that I thought would never come up and they got it. I felt very comfortable with them because they guaranteed there work and promised me they would come back if I had any problems. I would recommend always clean carpets to all my friends. Thanks again guys.
Description of Work: Cleaned a living room two bedrooms couch and a love seat.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from ALWAYS CLEAN CARPET CLEANING
Thank you [removed member name] for the great review of our company. Its always nice knowing our customers are satisfied and will be recommending us to their friends and family. I look forward to working for you in any of your future cleaning or restoration work. Thank you, Kim
robert A.
04/2014
1.0
carpet cleaners
+ -1 more
I had to hired another company to come and redo the job for 150.00, it was done perfectly by that company. DO NOT USE THIS COMPANY!!!!!
Description of Work: They were hired to clean living room, family room, hallway, couch and chair.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$275
Response from ALWAYS CLEAN CARPET CLEANING
I looked in my calender on and around the date you posted for this address and job description. It doesn't show up on the date you are showing on your review. I'm not sure if this was our company you used and weren't happy with. We always ask our customers if to call if their are items they are not happy with. We guarantee our work on every job we do.
Teresa A.
03/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
After an episode of sick in my house that required more carpet and couch cleaning that I was prepared for, I called these guys for help. They came out that same day, within a short time of me calling them, in between their other jobs. I was so grateful. They did what I asked; I couldn't ask for anymore. They cleaned the couch thoroughly, removing all the bright pink vomit. The vomit from the carpet came up easily, too. And, it didn't take forever to dry. Reasonably priced. And, I didn't get charged extra for a same day call. Very friendly men. I did not feel uncomfortable with them in my home.
Description of Work: Same day, quick cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ALWAYS CLEAN CARPET CLEANING
Thank you so much for the great review.
Brandy L.
09/2013
5.0
carpet cleaners
+ -1 more
Great job. Carpets looked brand new after they were done. They got out stains that I thought would never come up. They were on time and very professional. They charged me less then they should have. I would definitely use them again and would recommend them to anyone! Thank you guys!
Description of Work: Cleaned all the carpets on moving out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kaitlyn M.
09/2013
4.0
carpet cleaners
+ -1 more
Carpets looked good, but I was not happy about the puddles I had to clean up. We were ready to move, but had to mop all the floors again.
Description of Work: I had four rooms and the stairs cleaned when we moved out of our rental. The carpets looked good, but they left puddles of water on the linoleum.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from ALWAYS CLEAN CARPET CLEANING
Thank you for the nice review. I apologize for the water on the linoleum. We appreciate the business and hope we can work for you in the future.
Katie P.
07/2013
5.0
carpet cleaners
+ -1 more
I had a coupon for 3 rooms and a hallway and they ended up having enough materials to do my stairs as well. Extremely quick and professional. The carpets looked great and I haven't had any stains return. They even ended up being early and called to see if that was okay if they before our scheduled time. I needed to turn the apartment over quickly and they made an exception to come on a Saturday to accommodate me. I will use them again and recommend them to others.
Description of Work: They shampooed a basement apartment for me which, I'm sure, hadn't been professionally done for at least 7 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113
Response from ALWAYS CLEAN CARPET CLEANING
[member name removed], Thank you so much for the nice review. We Love having satisfied customers and work very hard to accomplish that. I look forward to working with you in the future.
Val B.
07/2013
5.0
carpet cleaners
+ -1 more
They were awesome!! I had to reschedule my appointment which they were very nice to reschedule for me. The appointment was for 8 am. They were running behind so they called to inform me of that. They were here shortly after 8 and were done by about 9:30. They did an excellent job. My carpets hadn't been professional clean since I moved in 6 years ago and there has been 2 kids and 3 dogs in the house since then. They cleaned up spots that I thought would never come out. I was very impressed. I highly recommend this service.
Description of Work: I had the provider clean my whole house which has carpet pretty much everywhere. I had a coupon for some of the service and I had to pay the rest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from ALWAYS CLEAN CARPET CLEANING
[member name removed], Thank you so much for the great review. A small business like ours have to depend on our customers being satisfies with our work. I hope we can work for you in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Water & Smoke Damage
FAQ
ALWAYS CLEAN CARPET CLEANING is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
ALWAYS CLEAN CARPET CLEANING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, ALWAYS CLEAN CARPET CLEANING does not offer warranties.
ALWAYS CLEAN CARPET CLEANING offers the following services: RESIDENTIAL & COMMERCIAL CAR CLEANING , CAR DETAILING, TILE & GROUT CLEANING, WATER DAMAGE RESTORATION, UPHOLSTERY CLEANING.