Description of Work: Bill had done some work for us in the past (replaced a garbage disposal and re-piped our hot water heaters). He did a great job and I thought is prices were extremely reasonable. Since we were new to the area I wanted him to be our go to plumber....I liked his work that much. But then we had a couple of other problems and each time I called for help (3 different occasions) he would never return my call? I own a B&B, so you can imagine if I need plumbing help, I need it now and won't shop around. I just needed someone reliable and someone I can count on. I even gave his number to a friend who needed a reliable plumber for a good job (re-plumb a toilet/shower in the bathroom)...Bill didn't even return their call? I don't know what happened, his voice mail clearly sounds like he is still in business, but he dos not return calls. Poor customer service and horrible way to burn a bridge.....I could have been a steady customer for him. He is no longer my go to plumber and I have stopped trying to reach out to him for emergencies or anything else.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
Michelle M.
06/2014
5.0
fireplaces
 + -1 more
Bill has been out to our home twice so far to make misc repairs. He has always been professional, courteous and very detail oriented! The most recent visit was planned. We recently bought our home and there ar 2 hot water heaters. I requested he isolate them so we could lead lag the boilers and not use as much energy when it is just my husband and myself (eventually we will open a Band B here). I represent a major HVAC company in another state, so I know what sort of professional work should be expected. Bill did a terrific job. I inspected his work, the piping, the work area and it was impeccable! He clearly takes pride in his work and is very attentive to detail.....there was not a single piece of trash left behind. It's hard to find good contractors especially when you are knew to not only the area, but the entire state! Bill will definetely be our go to plumber and wood stove repair guy. :)
Description of Work: Numerous repairs, but the largest was to lead lag our water heaters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Joyce K.
08/2013
5.0
plumbing, fireplaces
 + 0 more
Gosh, he showed up exactly when he said he would (not always a Montana trait) and took care of five issues we had at the house. He fixed two leaky faucets, one of which was a serious issue, cleaned the chimney, and fixed two places on the roof that our roofer had left undone. The charge was most affordable.
Description of Work: He took care of five items, two plumbing and three chimney related.
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Service Categories
Fireplaces,
Plumbing
FAQ
Bill'S Plumbing & Stove Service Inc is currently rated 4.7 overall out of 5.
No, Bill'S Plumbing & Stove Service Inc does not offer free project estimates.
No, Bill'S Plumbing & Stove Service Inc does not offer eco-friendly accreditations.
No, Bill'S Plumbing & Stove Service Inc does not offer a senior discount.
No, Bill'S Plumbing & Stove Service Inc does not offer emergency services.
No, Bill'S Plumbing & Stove Service Inc does not offer warranties.