Williams offers a comprehensive line of quality plumbing, heating and utility services, meeting the needs of just about any building project. Our work is unsurpassed and we stand behind it with a complete guarantee.
Business highlights
44 years of trusted experience
Services we offer
Water heaters, faucets, toilets, sinks repaired or replaced, gas lines, garbage disposals, hot water heat, plumbing fixtures, remodel kitchen and bathroom & drain cleaning.
Homeowners do be careful because this operation seems either incompetent or unethical. I requested service for Heating zone problems. The technician replaced a zone valve and charged for diagnosing the system. Days later system is still broken. I checked the pressure in the expansion tank. Added air to the pressure system to normal. 5 minutes of my time and system fixed. Williams’ service manager complete silence!
Description of Work: Heating issues
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
$400
John R.
09/2018
4.0
plumbing, water heater repair
+ 0 more
Plumbing technician was prompt, courteous and completed the install ok. Took a little longer than what I anticipated. Bozeman area is pricey and appointment times are 2-3 weeks out so not an issue with the install, just dealing with booming Bozeman. I would use them again, just plan ahead if possible for the appointment.
Description of Work: Install propane hot water heater
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
Sandra K.
10/2016
4.0
plumbing
+ -1 more
He was very upfront and said that this is not something that he works on, because it requires an electrician. Otherwise, he was friendly and he did not charge us for the visit.
Description of Work: We have a pressure pump for our water that would otherwise come out too slowly. We had him come out to work on it, as it is not working.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
William L.
05/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Plumbed new custom home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert M.
05/2015
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
.
Description of Work: Checked water heater for purpose of making a warranty claim, called in the information and installed a |heating element on hand.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Beverly L.
04/2015
4.0
plumbing
+ -1 more
They did a fine job but it took a bit longer than I wish it would have.
Description of Work: My water heater needed repairs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Craig S.
04/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Robert S.
03/2015
4.0
heating & air conditioning/hvac
+ -1 more
It was good. They are very professional. I think they are probably high but we have never used anybody else, so I don’t have much to compare with. They are the only ones we use.
Description of Work: We used Williams Plumbing, Heating & Utilities for our plumbing and heating. They replaced the furnace fan motor the last time.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Susy K.
12/2014
5.0
plumbing
+ -1 more
Toilet wasn't filling so they replaced the part that was broken.
Description of Work: Repaired a toilet they installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Grace W.
03/2014
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doug D.
02/2014
2.0
water heater repair
+ -1 more
.
Description of Work: I tired to have them repair or replace my power vent water heater. They informed me they were too busy to take the job. The tech seemed reluctant to handle the job.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Response from Williams Plumbing, Heating & Utilities
(member name removed,) According to our records we have not quoted or serviced any of your equipment in the last 3 years. As a manager, customer service is a top priority. If you can supply me with any addition information or people you were in contact with I would greatly appreciate it. Call me on my direct line at 922-3105. Thanks! -Quin Williams
Les L.
01/2014
5.0
water heater repair
+ -1 more
Under-promised and over delivered! Initially Williams thought it would have to wait over the weekend, but found a way to get the job done--and done well.
Description of Work: Replace hot water maker and restored heat.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Abby H.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Great experience
Description of Work: Fixed my heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Patricia E.
07/2013
5.0
plumbing
+ -1 more
I have a neighbor who uses Williams' services for their utility needs, and they were highly recommended after I found a leak coming from my water heater. Once I called Williams, I was directed to the repairs lady, Melissa. She was extremely friendly and seemed genuine about wanting to help me. After taking down my information and asking me specifics about my situation, she told me her next available plumber could come fix it the next day. She offered to call me if a plumber had extra time that day to come over, which I declined (since is was a very manageable leak), but was very glad she had offered. The next day I met the plumber at my place and showed him the leak. He was happy to explain to me exactly what was leaking and how he should be able to fix it. I left it to him and after awhile a short time he had fixed the leak. He showed me what he did and offered advice on how to prevent a leak in the future. He gave me his card and told me to call anytime in case any other issues arise. I was very impressed how professional and sincere he was. He even commented on how well-behaved and beautiful my German Shepherd, Dax, was! I will be using Williams in the future for any plumbing and heating problems I have.
Description of Work: Repaired the water heater in my rental.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Allen S.
07/2013
1.0
excavators, sewer cleaning
+ 0 more
Upon their arrival, they said that they sewer pipe would need to be cleaned and tv'd first before they could do anything. I wouldn't have minded that, but they charged me $1040.18 just to do that. I had the same job done before for $250. There was three guys that showed up. One guy had a tv set to do the camera work, and he basically stood there for 3 1/2 hours doing nothing. Just him by himself cost me $262.50. They promised me that they would try to keep the bill under $650, then I got the bill and it was $1040.18 and when I called the supervisor, Taylor, said that he told me he would keep the bill under $1000. They seem professional and competent, but I thought it was very pricey. So after all that, I still haven't got the work done, that I originally needed done.
Description of Work: I hired Williams Plumbing to excavate a sewage pipe and re-line it.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,040.18
Response from Williams Plumbing, Heating & Utilities
[member name removed], Please contact me directly 406-922-3174 and we can discuss your issues in detail. We will work together to resolve your issue. As we discussed we are still planning on completing the contract work in the fall. Thanks! -Taylor
William S.
06/2013
5.0
plumbing
+ -1 more
They are very business like and always fix our problems. We have been very happy with the results.
Description of Work: They have done several things: Repaired the garbage disposal, repaired a faucet, and other repair services. I have also used them several years ago, and one of the things they did when we moved in was to install a sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roberta E.
06/2012
2.0
plumbing, septic tank, heating & air conditioning/hvac
+ 1 more
I know they charge you to come to your house from their shop. I was not pleased and quit in an angry state for being overcharged. I will not use them again in the future.
Description of Work: I used Williams Plumbing & Heating to service my furnace and install a lift pump alarm for my septic system.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Williams Plumbing, Heating & Utilities
(removed member name), I am sorry you have had a negative experience with our company and I assure you it is out of the ordinary. When dispatching, we try and make our shop-to-shop pricing clear. We credit labor hours if extra trips were required as a result of a technician's error. If you feel the travel is incorrectly billed please contact me directly at 406-587-0969 and we can get this resolved. -Quin Williams
Walt B.
04/2012
5.0
plumbing, septic tank
+ 0 more
Septic backed up on us late on Friday afternoon. We got in touch with Steve and he came by about 5 pm and tried to make it work but without success, line frozen. Steve arranged for septic pump on Saturday and was in touch throughout the weekend. He came back on Monday or Tuesday for further diagnosis. Steve's tenacity and concern are rare.
Description of Work: Emergency septic backup and diagnosis of problem late on a Friday.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Tim S.
09/2011
1.0
excavators, plumbing
+ 0 more
These morons had to come to the house five times, with the final trip being to paint a giant hole they cut in the side of our house w/o permission. This company is unresponsive, and insists on charging full fare, even when they continually drop the ball. Avoid this company, or buy stock in KY.
Description of Work: Too many unsuccessful trips to list.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Response from Williams Plumbing, Heating & Utilities
[member name removed], Williams Plumbing strives to resolve any issues you have had with the service. Please contact me at 406-587-0969 so we can discuss this in more detail and I will help resolve your problem. Thanks! -Quin Williams
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Septic Systems,
Excavating,
Sewer Cleaning,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling
FAQ
Williams Plumbing, Heating & Utilities is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Williams Plumbing, Heating & Utilities accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Williams Plumbing, Heating & Utilities offers free project estimates.
No, Williams Plumbing, Heating & Utilities does not offer eco-friendly accreditations.
No, Williams Plumbing, Heating & Utilities does not offer a senior discount.
No, Williams Plumbing, Heating & Utilities does not offer emergency services.
No, Williams Plumbing, Heating & Utilities does not offer warranties.
Williams Plumbing, Heating & Utilities offers the following services: Water heaters, faucets, toilets, sinks repaired or replaced, gas lines, garbage disposals, hot water heat, plumbing fixtures, remodel kitchen and bathroom & drain cleaning.