Alpine Heating and Cooling

Ryan and his crew are top notch! They originally did all of the HVAC work in my home. About 18 months after construction was complete, the starlings began to find their way into the vents of our bathroom exhaust. Within a few days, they had nested and laid eggs. I purchased some hooded vent louvers/hoods with screens and gave Alpine a call to schedule an appointment for them to come install them. As it wasn't a warranty issue, I offered to pay them, however Ryan refused payment. He and his crew showed up the same day to complete the work and had everything wrapped up in an hour. The birds were evicted, my new vent covers were installed, and all was perfect again. To boot, they even checked up on my furnace and replaced my filter, free of charge. Ryan called a few days later to make sure the birds were staying out, to make sure I had his phone number, and to let him know if we had ANY issues moving forward. (We have noticed that they are now installing exterior louvers/hoods similar to ours to prevent any problems moving forward. Just goes to show they listen to their customers!) I can't say enough good about Alpine, Ryan, and his crew. Professional, great work, and they ACTUALLY SHOW UP WHEN THEY SAY THEY WILL.! It's so hard to get contractors to come back after a job is complete... NOT Alpine! These guys are awesome.

I have the work done,

We're 4th and 5th generation from the Gallatin Valley. Alpine operates like the old businesses did. They do care about their customer's and have integrity. We wouldn't consider having anyone else or any other company work on our rentals or the home we live in. HONESTY is rare these days and true CUSTOMER SERVICE is like winning the jackpot. Kudos to Alpine and Ray of Alpine. You folks are awesome. :) Thanks Deborah This is my 2nd review and I'm sure I'll do it again. Craigslist would only allow me to check one address. They service 3 addresses.

Basically the details are contained above. All went very well. The work went quickly, Ray had all the parts necessary in his truck and the charge was much less than I had expected.

He fit us in at the end of the day to check out the furnace. He went into the crawl space of both of my units to check. He found that the one that had stopped working was because the filter was so filthy. The other filter was not very dirty, but he changed them both. He brought his own filters with him. He even took the filters to my tenants to show them how dirty their filter was. He let them know that it was probably from burning candles all day. I was very impressed that he would speak to them for me. He really went above and beyond. He also had a young lady with him that he was training. He was very respectful to her, which is a big deal. He was also very respectful and kind to my tenants. It was very cold out, and he was here for an hour. I would not have been surprised if he had charged me twice as much as he did. He did not charge me for the filters, and they are around $8.00 each for me to buy. They are very honest and nice people. It was a great experience.