Tom Hennessy Roofing And Construction

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After talking to a dozen roofers, it was a pleasant releif talking to Tom. So many of the people/companies I spoke with were shady and it was becoming an disheartening search. Fortunately, I started asking for word-of-mouth recommendations instead of just utilizing Internet and advertisement referals. Two different people had used Tom in the past and highly recommended his company to do my roof. I'm so glad I listened to them! Tom is a true professional. He was very knowledgable about the business and products and I learned much more from him than any of the other roofers I spoke to. He was able to point out some things that my insurance adjustor missed and helped me to navigate the insurance process in general. He was even willing to talk to them himself when I needed some professional backup, so-to-speak, during one of the many claim call center run-arounds. Tom also worked with me on a few things that were not covered by insurance. My damage was caused in September, but due to winter approaching and the insurance appeal process, I wasn't able to get it done until June. Throughout that time, Tom checked in and continued helping me appeal to the insurance company. He was also going to do temporary repairs to get through winter, but it ended up that none were necessary. Tom did another pre-inspection a couple of days before his crew arrived. When they came on-site, all were very friendly and professional. Once they were done, Tom came back again a day later to do an additional follow-up inspection. The crew was very clean - that's extremely important to Tom that they leave people's property and clean or cleaner than when they arrived - and sizeable! There were a lot of hands on deck so they got both the house and garage done in record time. Since then, I have heard from others (including the 2nd insurance adjustor) of what a reputable business he has and that it was a solid choice that I made. I think they did a great job and on my property and I continue to get compliments on my roof. I would not hesitate to hire Tom Hennessy again if I need his services! Bottom line, I beleive Tom is a trustworthy person and I felt very taken care of by his company.

Tom was prompt, friendly and courteous. He came out the day I called asking for a bid and commenced work a couple of days later. There were a few issues after the initial bid and we discussed them thoroughly and he gave me options. Additional work was explained and extra costs were outlined explicitly. He took me up on the roof and showed me exactly what the problems were and suggested various solutions. His crew was very efficient and cleaned up well after themselves. Tom went to great lengths to make sure all work was performed exactly as we wanted it. I don't think there is such a thing as a pleasant experience when having home repairs performed, but this was as as close as it comes.

Great service very friendly

Overall, I'm very pleased with the work, altho Tom did warn me that I had his 'turtle crew' and they were slower than his other crews, the guys did a great job and were very professional. After the roof was completed, they cleaned up the area and even cleaned out my gutters - which I really appreciated.