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Stanley Steemer

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing and flooring sales & installation.

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
21%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.6
Showing 1-14 of 14 reviews

Steve H.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Cleaned all rugs and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jaqui T.
12/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: National reservation service was very helpful and well organized except did not email us the estimate for services as promised. Fortunately I wrote things down. Providers when they arrived were right in line with price quoted. Very helpful and informative. Actually came early and called first in both circumstances...carpet cleaning and air duct work were two separate appointments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mary M.
06/2014
4.0
carpet cleaners
  + -1 more
They were on time, thorough and did a really good job. I would use them again.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandi S.
05/2014
1.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: Carpets where not cleaned abd they had to come back second time around when new guy did it it was good but the same guy from last time did second half abd still horrible. Then they charged me double from what they said had to fight to get a refund.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
punctuality
5.0


Karlene B.
05/2014
5.0
carpet cleaners
  + -1 more
They were quick. They were in and out and they did what they said they'd do and they did a good job. What led me to use them over the other ones are probably the reviews.
Description of Work: I used Stanley Steemer to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joni H.
03/2014
5.0
upholstery cleaning
  + -1 more
They were quick and did a great job. There were still a few stains when they were finished. But I had no expectation that they would be able to get those particular ones out.
Description of Work: They cleaned three sofas in my apartment building.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colby H.
01/2014
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a fantastic job. They crew showed up early, cleaned hard spots multiple times, got out all stains, worked quickly and did a fantastic job. I would definitely use them again in the future. I would also highly recommend their services.
Description of Work: I used Stanley Steemer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN S.
12/2013
5.0
carpet cleaners
  + -1 more
Andre' is always prompt, polite, helpful and he and his helper do an excellent job.
Description of Work: I used Stanley Steemer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

William J.
04/2013
5.0
air duct cleaning
  + -1 more
It has been a couple of days after and don’t seem to be getting the dog smell like we used to. The only negative thing I have is I’d requested ‘before and after’ photos. As we were going through taking ‘before’ photos their camera quit working. Normally I would mark down some for this but I'm very happy with the work and there really isn't a good category to mark down for this as I think for the overall rating they deserve the 'A' So overall I’m very happy with the work performed.
Description of Work: The crew that showed up to do the work where Jesse Bruce and Justine Davis. They provided me with a courtesy call to let me know that they were on their way over. They arrived promptly as scheduled. They started by performing a walk through to verify all the vent locations and described the work that they would perform, and covered some safety with having hoses running though the house. They removed all the vent covers and block them off and made 2 access ports into the supply and return vents for their vacuum to attach to. They had a large exterior vacuum unit that according to them pulled 7000 CFM. They connected the vacuum line to the supply side above my furnace. Then starting from the laundry room, our farthest vent they cleaned out the ducting back to the furnace using an air brush. They then did the return side in the same fashion. After they replace all vent covers and cover and seal all of the accesses into the ducts and cleaned up after.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$494

rosalyn C.
01/2013
5.0
carpet cleaners
  + -1 more
Stanley Steemer employees,2, arrived on time. They were courteous, hard working and took utmost care of household items. they were not pushy in trying to upsell, however, they did present upsell options which I did not need or want. They did not talk negatively about other companys. I was very satisfied. The last time I decided to have carpets cleaned I decided to check Angie's list and decided to try another company based on the reviews. Pro Steam did my carpets Nov. 2012; did a good job but a little too talkative for my liking; some negative comments about other companys although did not name companys.
Description of Work: Steemed in a Good Way!!
Rating CategoryRating out of 5
Yes, I recommend this pro
$140

Sid N.
08/2012
5.0
carpet cleaners
  + -1 more
The appointment was made via the national service center on a Friday. It was scheduled on the following Monday. Originally, the time given was between noon and 4PM. We received two calls in the interim each refining the arrival time. The actual time of arrival was about 45 minutes after the predicted noon arrival. The cleaning was performed by, Andre Garza. He was pleasant, informative, and work diligently for 2.5 hours to complete the spot cleaning, the steam cleaning, and the protective spray application. Originally we scheduled carpet cleaning in the master bedroom, two hallways, a walk-in closet, and a stairway and said there were additional small areas (not whole rooms) exhibiting high traffic stains. The price quoted without the additional small areas was $130. Andre examined the total of what we wanted done, explained that spot cleaning the high traffic areas would not be satisfactory because they would be noticeably cleaner than the adjacent rug. So we agreed to have the den, living room, dining room, and study included for an additional $80. Additionally, we agreed to have a protective spray (similar to ScotchGuard) applied. The price for this was $110. This price for this struck me as being somewhat excessive. Time will tell if it was a good decision to have it applied. The carpet, which is twenty years old and to our knowldge has never been shampooed, cleaned up very well --- far better than our expectations (especially the high traffic areas) --- we are quite happy with it.
Description of Work: Carpet cleaning and post cleaning protective spray application in the master bedroom, two hallways, a walk-in closet, a stairway, den, living room, dining room and study.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Joanne S.
07/2012
4.0
air duct cleaning, carpet cleaners
  + 0 more
Excellent. On time, very professional and explanined processes well.
Description of Work: Clean carpet, furniture and put on protective seal. Clean airducts.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Valerie J.
04/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
James and Jeffery were on time. They were extremely personable and professional. They explained each process and also offered information for added services if we wanted them. They were reasonably priced and gave us the best deal for the coupons we had.
Description of Work: Carpet and furniture cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Michael S.
07/2011
4.0
carpet cleaners
  + -1 more
We used this company's convenient online scheduling feature to set an appointment for Friday between noon and 3pm. At 3:00 they called to say they were running late and would arrive within the hour. At 4:30, they still hadn't arrived and I called the office who said they would arrive soon. They arrived close to 5:00. HOWEVER, once the two guys got to our house, they were very professional and friendly. They moved all our furniture and the carpet turned out fantastic! It was very dirty and it looks like new. The supervisor did an extra area of carpet at no cost to compensate for their tardiness. Despite being late, the service was great and I would use them again.
Description of Work: Arranged for this company to come to our home to clean carpet in several rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$200

    Contact information


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    Upholstering - Boat & Auto,
    Water & Smoke Damage,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Dry Cleaning,
    Carpet Sales and Installation

    FAQ

    Stanley Steemer is currently rated 4.5 overall out of 5.
    No, Stanley Steemer does not offer free project estimates.
    No, Stanley Steemer does not offer eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    No, Stanley Steemer does not offer emergency services.
    No, Stanley Steemer does not offer warranties.
    Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing and flooring sales & installation.

    Contact information