Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Soft Touch Designs

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Soft Touch Designs Inc. of Billings, MT was established in 1990. Since that time we have become one of the most respected and reknowned wood flooring services in the area. We treat our customers with the utmost honesty and dignity. We strongly believe in service after the sale is just as important as before and during the sale. Hardwood flooring is one of the most attractive and important design elements in your home or business. No matter what your need, wood flooring adds value and comfort to any interior design, and with all the choices available today, the right assistance in determining which kind of wood flooring will be right for you is not only helpful but also invaluable. We provide the following products & services for Commercial & Residential Clients: * Installation * Refinishing * Maple * Ash * Bamboo * Cherry * Exotic Wood So whether you are looking for information about pre-finished wood flooring, job site finished floors, or even tips on refinishing your existing wood floor(s), Soft Touch Designs Inc. can provide you with the necessary assistance you need. You'll even find information on wood floor maintenance and how to care for different kinds of wood finishes. No matter what type of wood flooring, maple, cherry, oak, ash, or even exotic woods, Soft Touch Designs Inc. can help you choose the best hardwood flooring for your home or business. We work throughout all of Central, Eastern Montana and into Northern Wyoming. Call us today for a quote!

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Soft Touch Designs

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
29%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.7
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Marissa H.
02/2021
5.0
hardwood floor
  + -1 more
Very professional and informative and communicated very well, they are Organized and they followed through. They did an outstanding job, they are detail-oriented and there wasn't a detail they did not consider and it shows. The finished work is beautiful, the only problem is now the rest of my room looks awful and we will need to update the rest of the room.
Description of Work: Refinished hardwood floors Refinished hardwood floors
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,400

Dena B.
05/2016
4.0
hardwood floor
  + -1 more
unknown
Description of Work: Refinished hardwood. Floors were from the 1950's and first time refinished after years of being covered by carpet. We have hot water heat and it was very cold outside and so it took months for the smell to get out of the basement.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Diane S.
12/2014
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Soft Touch Designs refinished approx. 1,200 sq ft of old oak flooring in a newly purchased old ranch house. They were very efficient, professional and very pleasant to work with. The floor turned out beautifully. | |This is my first experience with hardwood flooring and complete refinishing; my only recommendation would be this process should not be done in the winter unless you have an alternate place to live due of the extremely strong fumes. We originally planned to move in 48 hrs. after the last coat of finish was applied and it was not possible; the fumes were overwhelming, even with the windows open and the furnace running for and entire week. There was only a medium faint odor when we moved in on day 9, but that is as soon as we could stand it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Les M.
04/2013
5.0
hardwood floor
  + -1 more
The refinishers called and let us know when they would be here and again explained the steps they would be taking from sanding, leveling, and filling all the imperfections to refinishing.
Description of Work: We had our hardwood floors refinished. The floors are 46 years old have been covered with carpet several times, we decided to refinish them instead of carpet. They were in sad shape and we weren't sure if refinishing was the way to go or replace them. Dennis came out and looked them over said they were a little tough with dents and gouges from carpet strechers, but they could make them look like new again. The floors are red oak and when they were finished we were in awe has to how well they looked. They leveld and filled all the imperfections and they are like brand new. We couldn't be more satisfied with the outcome, they are beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kym E.
04/2013
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Soft Touch Designs installed, and finished a beautiful white oak floor in my home. They were very attuned to how I wanted the floor to look, and have done a great job getting it done. The job took a bit longer than anticipated, but it all has been very professionaly handled. I am very happy with quality of the flooring and the installation. I think the finished project looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Tracy D.
07/2012
4.0
flooring contractor
  + -1 more
They were on time and the work went faster than expected.
Description of Work: Refinished hard wood floors. Even replaced a few boards. Looks excellent except for about 3 very small spots that could have been done better.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Lyle H.
01/2012
5.0
flooring contractor, hardwood floor
  + 0 more
The two man crew was prompt, courteous and did a fantastic job Very little talking or wasted time - these guys worked! They needed our 220v oven receptacle to power their sander and they replaced the oven every day so that we could use it for cooking (that was certainly extra work on their part and we appreciated it) They matched the new wood to the old wood perfectly We felt at ease with these fellas and would use them again without hesitation The office staff was very courteous and quick to return calls and answer questions
Description of Work: Water damage to hardwood floor from leaking dishwasher seal Removed damaged wood and installed new wood Sanded all existing floor to blend in new wood Refinished all wood flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

    Contact information

    10056 S Frontage Rd, Billings, MT 59101

    http://www.softtouchdesigns.net/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    Soft Touch Designs is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Soft Touch Designs accepts the following forms of payment: Check,MasterCard,Visa
    No, Soft Touch Designs does not offer free project estimates.
    Yes, Soft Touch Designs offers eco-friendly accreditations.
    No, Soft Touch Designs does not offer a senior discount.
    Yes, Soft Touch Designs offers emergency services.
    No, Soft Touch Designs does not offer warranties.
    Soft Touch Designs offers the following services: Soft Touch Designs

    Contact information

    10056 S Frontage Rd, Billings, MT 59101

    http://www.softtouchdesigns.net/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed