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Purple Cactus Maid Service Inc

House Cleaning

Reviews

3.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
22%
4
33%
3
11%
2
22%
1
11%


Rating CategoryRating out of 5
quality
3.3
value
3.3
professionalism
3.6
responsiveness
3.7
punctuality
3.5
Showing 1-9 of 9 reviews

Peter S.
05/2016
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0

$300

Tamara B.
03/2014
2.0
house cleaning
  + -1 more
They did not do the detailed cleaning I asked for. I had to follow them and point out spots they missed. I will never use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$240

Nancy S.
10/2013
4.0
house cleaning
  + -1 more
Kitchen great%; dining room great; living room good put asked to clean sliding door railing-an attemp was made but just superficially. I cleaned it when I got home.. Master bath--did not dust top of cabinet and did only superficial cleaning of shelves--just dusted around items on shelves and was dust behind. Dust thick on cabinet top. My light fixtures above sinks were very dusty---on bulbs and fixtures. I was appalled. Do not reveal my name or address.
Description of Work: Cleaned upper level of our home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
1.0

$120

Don S.
07/2013
2.0
house cleaning
  + -1 more
just didn't do what I wanted.
Description of Work: not much

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$70

Carroll K.
07/2013
5.0
house cleaning
  + -1 more
great... nice people, excellent work ethic!!
Description of Work: Regular cleaning and then a "moving-out cleaning"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia I K.
11/2012
4.0
house cleaning
  + -1 more
I was not particularly impressed as the cleaning girls weren't very professional and didn't get down and really clean as advertised. I tried them for about a year and a half off and on, but was never very satisfied with the cleaning although the ladies who owned the company were quite pleasant and nice to visit with over the phone. Now that I've found someone I like who does a quick and thorough job, I won't be calling Purple Cactus Maid in the future. One thing I do want to stress is that this did happen in the past and since the last cleaning job isn't recent, I can't really speak for their work ethic now. Another thing, I don't want to be bothered with this question anymore, okay????? I do not remember anymore or when the exact date or month was......
Description of Work: Whole house supposedly cleaned on a special they were offering which included dusting, cleaning shelves, washing floors, thoroughly cleaning the bedrooms, living room, den, bathrooms and kitchen, etc. . IN ALL HONESTY IT HAS BEEN TOO LONG TO GIVE A TRUE REVIEW. I CAN'T GIVE YOU AN M/D/Y AS I PLAIN DON'T REMEMBER ANYMORE. YOU KEEP CONTACTING ME ABOUT THIS COMPANY SO I'VE TRIED TO BE POLITE AND ANSWER AS BEST I CAN, BUT AM NOW FINISHED WITH THIS SUBJECT!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

Nancy T.
05/2012
4.0
house cleaning
  + -1 more
I found them in the phone book. They were very thorough. I would use them again in the future.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tamara K.
03/2011
1.0
house cleaning
  + -1 more
NEVER AGAIN!!!! I just went back over to take another look -- I realized that they didn't actually clean the bathrooms. I had left them pretty clean, so I didn't immediately notice them as being dirty. But when I looked closely, I saw that they cleaned one bathtub and didn't touch the rest of the bathrooms. (I want to stress that my house was not super gross at all -- I didn't even notice at first that ALOT of the cleaning hadn't been done). They also didn't clean the fans, the insides of ANY of the cabinets or the pantry. The gal who set up the service rattled off a long list of things they do for a deep move-out clean, which is what I requested and paid for. They didn't do the vast majority of the list. The things that they did were cleaning the fridge (which was not significantly dirty), stovetop (not inside the oven) and microwave, cleaning one bathtub, and possibly wiping the counters. Literally, that's all. For $360????? I talked to the company manager on the phone, and she was seriously unhelpful.
Description of Work: Maid service. Move out clean.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$360

Carolyn W.
09/2009
5.0
house cleaning
  + -1 more
A team of two arrived promptly at the scheduled time, read over the list Iof cleaning priorities I had prepared, and imediately grabbed their cleaning supplies and started to work. One maid headed downstairs, while the other made a beeline for the bathrooms upstairs. They both worked quietly and quickly, and even had time left over to do extra things I hadn't even put on my list! They did such a wonderful job, I called the company just to let them know how great my maid team was! Whether you are a busy professional, or a mom who needs some help with cleaning duties, I highly recommend Purple Cactus Maids. Their prices are well worth the services they perform, and their work allows me to spend extra time with my family...in a clean house!
Description of Work: Purple Cactus Maids are wonderful! I have them scheduled to clean every two weeks. I leave them a list of "cleaning priorities" as the plan I have chosen only allows them to clean what a team of two can finish in two and a half hours. They show up with their own cleaning supplies, mops, brooms, vand acuums, and immediately start to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    145 Grand Ave Ste 2, Billings, MT 59101

    http://www.purple-cactus.com/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Purple Cactus Maid Service Inc is currently rated 3.3 overall out of 5.
    No, Purple Cactus Maid Service Inc does not offer free project estimates.
    No, Purple Cactus Maid Service Inc does not offer eco-friendly accreditations.
    No, Purple Cactus Maid Service Inc does not offer a senior discount.
    No, Purple Cactus Maid Service Inc does not offer emergency services.
    No, Purple Cactus Maid Service Inc does not offer warranties.

    Contact information

    145 Grand Ave Ste 2, Billings, MT 59101

    http://www.purple-cactus.com/