Overhead Door Co of Southern Montana

In early May, I had a new garage door installed by Overhead Garage Door Company of Southern Montana. In addition to doing a quality job on the installation, the door was priced right. They provided the necessary documentation to ensure that my insurance company reimbursed me for the total cost of the door. I would highly recommend this company to anyone in the market for a new garage door. They were a pleassure to deal with!

Evidently, during the cold week between Christmas and New Year's, a lot of garage doors had problems. I had to wait a week, but that was okay. After about 15 minutes, the problem was isolated to a capacitor. Easy fix for a professional. Reasonable cost of $92 for something I could not figure out. Did not try to up sell me on anything. Definitely will use again.

We picked out the most expensive doors (exceeding our budget) but Steve found high quality doors with the same appearance we were looking for.. The garage door openers are state of the art, complete with motion activated lights. We don't need to turn on the overheads just to take out the trash! The gentleman who installed everything was very tolerant because the construction site was terribly disorganized. The general contractor never coordinated the processes or communicated with the subs & suppliers, and has not forwarded our money to Overhead Door Co. Steve is being very patient and understanding of this delay.

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They are excellent. They are on time, they have a reasonable price and they do it right.

I called Overhead Door and they indicated that they could send someone out to take a look at the door and assess the damage. This person came when promised and looked at the door. He indicated that, if I could live with the minor dent in the bottom panel, the door could easily be adjusted and the bottom roller put back into the track. He said the charge would be significantly less the the $400 plus it would cost to replace the bottom panel. The serviceman that repaired the door did an excellent job. I felt the $80.50 that it cost for the repair was reasonable and veru much, appreciated the recommendations I received from the man that came out to look at the door.

He called back saying that the parts to repair them were no longer available and we had to buy new ones. I called another competing garage door company and they quoted us much lower price to replace the openers. They also told me that the parts to repair our old ones had been unavailable for a long time, and that Overhead Door should know that, making the "service" call unnecessary. Finally I got a bill from Overhead Door for $74.50, not the promised $49.50, and their reason was that their service man had worked more than an hour trying to repair the doors. This makes no sense if their other reason were true, i.e. if the parts to fix it were no longer available, why would the service man spend over an hour trying to repair them? I will pay the bill simply because it's not big enough to fight about, but I certainly will never use them again.