Description of Work: I contacted Josh and he spoke with me when I told him what the problem was. I have rental property in a different state and needed the repair long distance. The refrigerator was not working. I didn't know what was wrong. He promptly went to the tenant's residence, fixed the refrigerator and all is well. I am most pleased with his manner, promptness, and quality of work. If I have other appliance problems I will use Orville Appliance. |-Eleanor Crawford
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$90
Steve H.
09/2014
1.0
appliance repair
+ -1 more
In June 2014 Josh Orville Thompson was hired to repair my Samsung Refrigerator. He replaced a part but it did not repair the water dispenser. While installing a new part he accidentally broke another part in the back of the refrigerator. I paid him $165.20 for this repair. Since the refrigerator still did not work I called another service provider (Appliance Tech Inc, #5, 547 S 20th St W, Billings, MT 59102; (406) 672-5665) who repaired the refrigerator so that the water dispenser works, and he tuned it up so to speak so that the refrigerator's performance is optimal. The second repair person said the part Josh replaced was unnecessary. I called Josh and told him about the second repair and asked him for half of what I paid him ($85) since his repair work was unnecessary, and he agreed to mail to me a check for $85, which now has been at least 30 days past due and two phone calls from when he promised the refund. Now I would like a full refund of $165.20 since there was not any mutual beneficial exchange and there was a lack of integrity.
Description of Work: Josh Orville Thomppson a/k/a Orville Appliance Repair HVAC was paid approximately $165.20 to repair my Samsung Refrigerator, but he cashed my check and damaged my refrigerator more instead.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$165
ESTHER M.
07/2014
5.0
appliance repair
+ -1 more
All went good, Josh came to assess the problems I was having, he had to order the parts, once they where in he called to do the installation and went well. I am very pleased with Josh. Happy he was the one to take over Town and Country. I would recommend him to anyone.
Description of Work: Various jobs, replaced igniter board for the oven, rplaced parts for ice maker
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Carol D.
06/2014
5.0
appliance repair
+ -1 more
Although he was late due to another job, Josh did call and let me know. He found the problem with my range right away and it was an easy repair for him. He was professional and I would absolutely use him again. Seems like he could repair or install just about anything.
Description of Work: Repaired kitchen Range
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$75
William G.
07/2013
5.0
appliance repair
+ -1 more
Great! Josh got me scheduled for the next morning. He got the water out without spilling onto the floor and determined the pump was broken. Returned to his shop for the correct pump and was back in 30 minutes. Installed pump, cleaned up after himself and was out of there in a total of 2 hours from his first arrival.
Description of Work: Repaired front-loader washing machine that had water & clothes still in it, but would not drain water nor unlock the door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
zack H.
10/2012
5.0
appliance repair
+ -1 more
Excellent. Fast response, Sean (service technician) refused to take payment because he couldn't find anything wrong. Very honest, excellent service, would use again.
Description of Work: Site visit for fridge that is not functioning properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Sue W.
05/2012
3.0
appliance repair
+ -1 more
Was late the first time because he went to the wrong street after he was corrected about the street location.Had his son (son in law) finish up the job.
Description of Work: replace pump on my dishwasher
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$175
Briant D.
01/2012
5.0
appliance repair
+ -1 more
Prompt service and honest. We found them on Angies List.
Description of Work: Called for service on our Stainless D/W as it was leaking intermittently on one side. Tech found that the door was bent/warped. He adjusted it as best as he could did a full check/clean. This was all performed for his basic site visit. We will keep him in mind should we need work done again in the future. They also do HVAC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
L. F.
11/2011
5.0
appliance repair
+ -1 more
We moved from Laurel to Billings Heights and needed to find a repair person on this side of town. We would recommend Josh Thompson of Orville Appliance Repair, (406 672 5655) to any one! LaVonne Girardin
Description of Work: Our side by side GE refrigerator with ice maker was leaking. Town and Country apparently was too busy to handle our call, so they referred us to Josh Thompson of Orville Appliance Repair. Josh arrived on time, figured out the problem and fixed it in a timely manner, and we feel the charge was fair. We were very pleased with Josh's service and will use him again for any repairs we need. L. Girardin
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Sheila L.
11/2008
5.0
appliance repair
+ -1 more
I called him, he came out told me he had a good idea what was wrong. Turned the power off to the oven, pulled it out. He told me about the letter from GE on the fan filter, confirmed that this was what the problem was, fixed it and left. Oven works for the first time in 11 years..
Description of Work: Finally after eleven years my GE Profile Self Cleaning oven finally cleaned itself. This wunderkind not only diagnosed the problem in less than 5 minutes but informed me that this was a known problem that GE had informed his company about. To bad that GE or my authorized GE Appliance repair man never bothered to mention it. But then I have spent 11 years trying to get it repaired with them. Thank you Town and Country for a great repair! (Yes, I registered it with GE at the time for the kitchen remodel.) Next double oven, WHIRLPOOL! All it required was removing the fan filter, which he did in no time flat. No more rattling when the oven is operating. It performed the cleaning cycle all the way to the end. Total time for the call a little over 30 minutes.
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Service Categories
Appliance Repair,
Dryer Vent Cleaning,
Natural Gas Lines,
Air Duct Cleaning,
Water Heaters,
Appliance Repair - Small,
Heating and Air Conditioning
FAQ
Orville Appliance Repair HVAC is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Orville Appliance Repair HVAC accepts the following forms of payment: Check,MasterCard,Visa
No, Orville Appliance Repair HVAC does not offer free project estimates.
No, Orville Appliance Repair HVAC does not offer eco-friendly accreditations.
No, Orville Appliance Repair HVAC does not offer a senior discount.
No, Orville Appliance Repair HVAC does not offer emergency services.
Orville Appliance Repair HVAC offers the following services: Residential and commercial HVAC, installation, duct and vent work, gas leak investigation, gas appliances, water heaters & appliance repairs.