CRAIGO CONSTRUCTION & RMDLNG

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The window was installed properly, however, cleanup was not satisfactory. I was left with boulders, and lots of extra dirt to get rid of. Also, there was damage to interior wall, which added to time needed to complete the job.

We had several projects that needed to be completed to ready our house for sale including stripping and restaining a huge deck (over 500sqft), new windows and trim work. A visit was made to our home to assess what work we needed done. We were promised an estimate and an approximate date to start the project. They never called, emailed, or mailed an estimate to us, and they would not return our phone calls. This contractor wasted our time. We were not impressed.

The work was well-done and completed in a day as Craigo committed. There were a couple of follow up items that needed to be done, such as adding an exterior frame to one window. Craigo told me when they left that these needed to be done and they did them in the following days. I am impressed with the quality of the products Craigo uses. The window wells are roomy and the well walls are sturdy. The windows are high quality windows and I really like the smooth manner in which they open and close. Craigo also did a good job installing the windows. The installation of the fan was something I thought they could do as a general contractor has the skills to put in a vent, and when I showed it to Craig of Craigo, he proactively gave me a bid and got the electrician to help. I decided to have Craigo do that, too, and it turned out very well. It exceeded my expectations and I was so happy to get so much done in a short time. Craigo is really busy and sometimes it took a couple of days to get a response but they did follow up and they do what they say they are going to do. Upfront, I wish the benefits of having a cover had been explained in more depth. During the proposal process, Craigo discussed what the work entailed and I feel I had a good understanding of it, which is a positive. More time could have been spent educating me on the benefits and considerations around having a cover. I did not think it was important and there was no discussion (I did think ladders were important and decided on those). Later, I realized that I should be considering a cover, too, and I had a lot of questions which I got answered, but some upfront discussion would have been helpful. The owner is very friendly and I always felt the work would get done and that commitments would be met.