TLC Landscape & Excavation Inc

He was very nice while showing me. While they were here, as I told them over the phone when I called to make the appointment, I wanted an estimate on how much to update my entire underground sprinkler system. This was no problem; he was congenial. he had all the time in the world! He had even came over 3 days ahead of when I scheduled him!When he gave me the estimated amount, however, I told him it was too much for me to do all at once. When I tried to get the representative to discuss spreading the work out over the summer, he hurriedly picked up all his flags, started telling me all the problems of doing the work this way, and quickly made his way back to his truck!It seemed to me that TLC was being nice only to get the more lucrative job. That's too bad.

The leveling and grading started well. The company sent one person to spread out top soil and the job looked great. Next day another crew showed up to do the sprinkler system. It was ok, but they completely disreguarded the installation of a fence and the flower beds. I had to ask that they move 4 heads that were place under the fence. They were susposed to return for final grading right before the sod was installed. They missed that apointment and it had to be postponed. When they did show up to do final grading, they ripped out and threw away several plants. The pipes (PVC) that connected to the water supply had broken--they said it was due to kids pulling on the pipes. Those were replaced (first time). We installed sod, but they refuse to set the sprinkler heads. They were called back 2 days later to fix the pipes for my neighbors (I live in a duplex). They said it was due to the owner attaching a hose and then pulling on it. The nieghbors were out of town. He said he wouldn't cover the sprinkler heads that I had moved (I didn't they did). They next day my pipes broke again (second time). Refused to return to the house for over a week for repairs. By the time he did return another neighbor's pipes had burst. When they finally got back to repair the pipes-this time with metal instead of PVC. They said that I had turned the pipes around. Either they owner thinks that all these lies are useful to him or he has actual memory problems.