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Window World of Tupelo

Windows, Doors

About us

HOME IMPROVEMENT, WINDOWS, DOORS, SIDING

Business highlights

18 years of trusted experience

Services we offer

WINDOWS, DOORS, SIDING

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
17%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.2
responsiveness
4.2
punctuality
3.8
Showing 1-6 of 6 reviews

Dennis H.
12/2015
3.0
replacement windows
  + -1 more
unknown
Description of Work: Terrible scheduling delays and customer communications, otherwise product, pricing and installation first rate.
Rating CategoryRating out of 5

Karen C.
08/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Ordered 14 windows on April 29th, was told by the salesman that they would take 4 weeks to manufacture. I expected them to be installed in early June. As it turns out it took twice that long. My windows are being installed now. Only one person doing the work. It is taking three days to complete the job. One of the windows is made incorrectly. The decorative crossbar is in the wrong place. The installer has said it will be taken care of. I am pleased with the look of the windows and the quality seems to be superb. The contracted installer is doing an excellent job. He has explained the process thoroughly answering all of my questions and then some. He cleans up as he goes, taking everything with him at the end of the day. Even though it has taken longer then expected to receive my windows I am very satisfied with the product and the service of the installer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,500

Jennifer B.
12/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Installed all new windows. We had no issues. Everything went fine. I love my new windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Jerry A.
06/2014
1.0
replacement windows
  + -1 more
One of the back windows has parts missing. The screens droop and will not stay in place. They nailed some of the trim and tried to cover with caulking. They have been slow to respond to their problems with quality control. We request that they take care of these problems. They advertise a life time warranty but need to do the job right the first time. Update: Argon gas has leaked out of windows and we have condensation, so there is moisture between the windows. The windows are not efficient, the house is cold even with the heat blowing constantly. The picture window is crooked by about three inches. They cleaned the inside of the window with solvent and now there are scratches all over, and they are hard to open. They knocked some bricks off the side of the house and filled it with caulk. Also made a hole in our Formica countertop with their tools. We want to sell our house but we haven't even been able to show it like this. Our house is freezing. We've been dealing with this for 16 months. They left shattered glass and other messes on the floor. We had to use painters tape just to keep the air from leaking through, but nothing works. We would be better off just leaving our old windows in, at least it would be warmer. Go to any other company! Do not use this company! Totally a rip-off company.
Description of Work: Quality of work was very poor. The first crew that came out made a real mess and were very unprofessional. They did the sloppiest job with the caulking. It was smeared all over the brick with their fingers. They used different colors of caulking. Some of the trim was cut short and filled in with caulking. They smeared caulking in the screens. They scratched up some of the windows. The caulking has discolored and it stands out like a sore thumb. this makes it hardtop clean the window frames. The front picture window was not installed properly and is sagging in the middle. This window needs replacing. The second crew that came out was more skilled but just tried to cover over the mistakes of the first crew. Some of the trim needs to be replaced because of being cut short. The caulking needs to be fixed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,804

Gillian M.
08/2012
5.0
replacement windows
  + -1 more
They arrived on the day as planned. They completed the work in one day. They cleaned up as they went along and left nothing for us to clean up. I am so happy with the windows, they look great. the workers were very good, they were polite and worked hard all day long to complete the work in one day. There was nothing left for me to do when they left, just admire my new windows. Very pleased with this company. would use them again.
Description of Work: 11 windows were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Curtis R.
06/2011
5.0
replacement windows
  + -1 more
Window World replaced all the windows in my home with energy efficient windows. They were fantastic! The installers came and did the job in one day. They worked tirelessly until they were completely finished and made sure I was satisfied. Not only is our house cooler, the noise reductions is amazing. We have no more condensation on the windows, and no more drafts! We replaced the old, aluminum single pane windows. We also received $500 from TVA through their Energy Right program! Go to www.tva.com for information on the program. I have recommended Window World to all my friends and family.
Description of Work: Window World replaced all the windows in my home with energy efficient, double hung, dual pane windows. They removed my old windows and disposed of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

    Contact information

    4979 Cliff Gookin Blvd, Tupelo, MS 38801

    http://www.tupeloww.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors

    FAQ

    Window World of Tupelo is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Window World of Tupelo accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Window World of Tupelo offers free project estimates.
    Yes, Window World of Tupelo offers eco-friendly accreditations.
    No, Window World of Tupelo does not offer a senior discount.
    No, Window World of Tupelo does not offer emergency services.
    Yes, Window World of Tupelo offers warranties.
    Window World of Tupelo offers the following services: WINDOWS, DOORS, SIDING

    Contact information

    4979 Cliff Gookin Blvd, Tupelo, MS 38801

    http://www.tupeloww.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM