ARK Scapes

There was a promotion on Angie's List to have your yard cut for $65. I purchased the product. I never heard from Ark Scapes, and could never get them on the phone.

Very well, This company is very friendly, helpful, knowledgeable and customer service oriented. These guys go above and beyond for their customers. We are very satisfied.

They completed the job. No problems.

The work was performed very professionally and they made sure that I was pleased with the project.

Very very good. They did an excellent job for us in fact I have intended to go online and give them a recommendation, I told them I would. The gentleman that own's it and right now the name escapes my mind but anyway he couldn't have been nicer and more congenial to work with. And the employees worked with my husband it was such that two could be left with my husband because he is somewhat of an artist himself an has a definite way of how he wants it to go. We were very very pleased and what they have done has lasted it has worked very very well, everything is alive and kicking and looking pretty.

My experience with them was okay. It was not great. They did not show up when they said they were going to and they did not call. I had to call them. When I called, the guy kind of acted like it was my issue that he did not come when he said he was going to. He told me that he had other customers who were weekly so they were a priority and he would come out later, but he have acted I was putting him out by wondering where he was when he did not show up on the day he was going to.

unknown

unknown

I am happy to report this was an amazing experience.  It was a pleasure working with ARK Scapes as they really listened and then followed through with the my requests.  They were very professional during the entire project.  Excellent job at keeping me update to date with progress reports during the project. The final product is beautiful!  Job well done.  Actually exceeded my expectations.

The project went as they told me it would.  There were no surprises.  We have asked them to come back a take care of more basic landscaping needs this year.

The work took three days. The first day was dedicated to repairing erosion, tilling the ground and preparing plant beds and a "dry creek" bed for drainage control. Second day included digging and installing a catch basin and plumbing pipes for the watering system. Then the third day they finished the irrigation equipment and installed the plants, mulch, and put in stones for the "dry creek bed. This seemed to me, a very reasonable amount of time for the work that was required. 
The provider was very helpful throughout the process. He gave good sound, professional advise and was very polite throughout. He even added a couple of extra added features to the landscape work that he didn't charge for. His crew was polite, professional, and didn't seem to waste any time while at work.
One extra special service that my provider helped me with is something I know you will be interested in. This involved an accident that occurred the day after the work was done. Well, we accidentally left our 100 pound Alaskan Malamute out in the new landscape area overnight, and during the night she dug up and chewed up some of our new shrubs!! We called our provider to come and take a look and he, without hesitation generously offered to repair and replace all the affected materials and reinstall them at NO ADDITIONAL COST!
Please take our experience into consideration when rating this provider. I believe he is an exceptional example to the business world.
Thank you very much.

Very pleased with the work and price. Matt and Jonathan were a joy to work with as they listen, are knowledgeable and very professional. Work was scheduled during a hot spell but they worked right along, paid attention to detail and finished on time. As important, the work entailed movement of dirt, gravel and waste but when the work was completed the area was raked and left as clean as when they started. We are very pleased and would recommend them as the best first choice for price and quality. We are planning on some landscaping in the near future and the plan is to use ARK Scapes to provide a design as a first step.

Could not have been better.  They are fair, not cheap, but you get what you pay for.  I can't see doing another project without them.  They saved me completely on some bad work by a previous person, and in my very nice house my pool area that they helped me greatly enhance is my favorite part of my home living.  They get my highest recommendation.

We couldn't be more pleased! We've lived in our home for over 20 years, and our back yard has never looked so beautiful! These guys are courteous, professional and very knowledgeable. They're not cheap, but I think their quality of work is worth every penny. They really strive to please, and their workers are so conscientious. We'll definitely be using them again!

It was rather average planning. They drew up a plan that just wasn't very interesting. They didn't charge more. They did everything that they came in to do. I have no complaint about that. The price was excellent. It was a special.

Very neat work. Professional and efficient. Finished job early.

unknown

.

The workers were very professional and were very knowledgeable about their work. They formed up the patio to my specs and once the patio was poured the took their time making sure it was smoothed out. They brought in addition dirt and finished the project by laying sod around the perimeter. Once the patio is completely cured they will return to stain it.

unknown

They were all extremely nice and very eager to do what we wanted done in our time frame. And came back to mow and get leaves off patio, yard and driveway for a party.

unknown

Slowly due to weather, family responsibilities. busy schedules.

There was no pre-drawing showing us what the back yard would look like on paper, we had nothing to make any changes or disapprove of on any existing plans. We were told later that there wouldn't be a drawing because there was no one on his staff with that ability. So we had no idea what the finish production would look like. There were so many mistakes made, such as lines cut, sprinkle head broken, a trees planted in the wrong places. During the hot days of May when the project began the workers would show up during the late hours of the day with little or no water, one worker became ill due to the heat. The job was supposed to take a week to a week and a half to finish. Instead it lasted into five months. The workers didn't seem to have a clear picture of what they were doing. Some complain about their boss taking on a job that was more than he could handle. We were told they never handled a project this size before. The trucks and trailer were parked on the lawn for days at a time, we were told  that over time the tracks in the yard would go away. The workers would show up around lunch time and leave about an hour later for lunch and return to leave around 4pm. Plants were planted incorrectly, plants and trees were left in the yard for days, sometimes weeks without being planted and for us to water until that happened.  There were times some of the men would just stand around watching the others work because of the heat. The owner for the most part wasn't present to keep the workers on task.  The communication between the owner and us was  confusing.  we spent  time discussing  his work ethics with him when we did talk, every meeting became a teachable moment. We appreciated the young man starting a landscaping business, we didn't want to be the ones to be practiced on with the type of money involved.    There was so much anger, so much negative talk, so much he said she said going on between the worker, the owner and us.   The owner seemed so inexperienced for the job put before him.  That part of the work done, ended up looking really nice after so many changes( hiring , firing  of workers), projects were not complete due to worker(s) walking off the job.    
I could go on with this but it is so frustrating to think about or even talk about.  It was a nightmare we regret happened.  
I don't want to hurt this young man chances of making it.  He seems to be trying really hard.  Near the end of the work in our yard, we noticed changes being made with regards to his company and crew. new people working with him, his business was  on a more professional bases, he is now using invoices  instead of writing everything down on  pieces of paper.    As if his company had been taken over by a managing source of some kind.  Which was a good thing, but a little late for us.
 We feel that the finish product of our project was not at all worth the amount of money we were ask to pay for what we received, the amount of time it took and the stress we went  through caused a lot of anger and regret on our part.  And our yard still not finish to our satisfaction.
We are in the process now of challenging his on the balance he is asking for which doesn't seem to take in consideration of the issues at hand.  
We worked with this company based on the recommendation and the scores given to him  by your company.  Which is why I joined your list, because we were new to the area and to the state as well.  I'll leave It at that.

Very professional and responsive just too expensive for me.