About us
Business highlights
37 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.648 Reviews
Showing 26-48 of 48 reviews
Lawrence H.
01/2017
heating & air conditioning/hvac
+ -1 moreThe installation went fine.
Description of Work: A complete heat pump replacement.
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Yes, I recommend this pro
$13,000
andrew K.
06/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Came out and said it would require $1,800.00 to repair our home A/C. After the tech left, I noticed he did not put everything outside together properly (a fuse). I put it back correctly and the air started to work better. The tech called the next morning to see if he could come out and do the job. when I said I was getting another opinion, he hung up upset. I Called Oak Grove air for a 2nd opinion. Oak Grove repaired it for $102 and it's still working great. Honestly did not place comments on Angie's because they were so dishonest I felt they may retaliate. Our homeowners assoc has been made aware as well as out security company.
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Yes, I recommend this pro
Response from Appliance Doctor
John H.
11/2015
heating & air conditioning/hvac
+ -1 moreunknown
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Yes, I recommend this pro
$75
Lawrence H.
07/2015
heating & air conditioning/hvac, air duct cleaning
+ 0 moreunknown
Description of Work: I had a new system installed. The installation went well. They were very professional. Would use them again.
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Yes, I recommend this pro
$12,000
JENNIFER B.
05/2015
appliance repair
+ -1 moreunknown
Description of Work: Repaired washer which was not draining correctly.
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Yes, I recommend this pro
kay C.
03/2015
appliance repair
+ -1 moreunknown
Description of Work: My Speed Queen washer started making a terrible noise the night before my college boy was coming home for spring break with a pile of laundry on Friday. I called early Fri morning and they had an appointment time for 11:30 which worked with my lunch schedule. He arrived promptly at 11:30 and assessed the machine. He went to get the part to fix it (a pump I think & a belt) but unfortunately the part would need to be ordered. He called to tell me & was very apologetic. I offered to go ahead & pay his service call, but he said that wasn't necessary. The part store told him the parts would be in on Monday, but he warned me that they often didn't come in to the following day. Sure enough, the part arrived on Tuesday. He came out & fixed the machine at the time we decided upon. The machine has been working great every since. |I appreciate his honesty about the amount of time until the part came in . He was quick and knowledgeable. Would definitely use him again!
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Yes, I recommend this pro
$250
Ed M.
10/2014
appliance repair
+ -1 moreunknown
Description of Work: Replace motherboard on GE Profile refrigerator
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Yes, I recommend this pro
$385
Gary B.
09/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Called for a/c check before summer weather. Discovered issues with the lines contributing to inefficiency that would have led to total breakdown. Very personal, professional and results oriented. Customer for life.
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Yes, I recommend this pro
Antonio T.
07/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Service HVAC system.
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Yes, I recommend this pro
$500
Elizabeth B.
05/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Great service. Changed out thermostat. Rewired old wiring. Checked both units. Changed filters. Gave estimate on |Additional repairs needed.
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Yes, I recommend this pro
$279
cristian G.
05/2014
appliance repair
+ -1 moreVery very bad
Description of Work: Nothing
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$300
Response from Appliance Doctor
Sheri D.
02/2014
appliance repair
+ -1 more.
Description of Work: He replaced the thermostat on my clothes dryer.
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Yes, I recommend this pro
$189
tiffany W.
02/2014
heating & air conditioning/hvac
+ -1 moreGreat guys. Very polite and careful with the service. I had the preventative maintenance done on my units and I look forward to a warm house this winter.
Description of Work: preventative maintenance .
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Yes, I recommend this pro
$139
Linda W.
01/2014
appliance repair
+ -1 moreI used the recommendations found on Angie's List when my side by side refrigerator stopped cooling and freezing properly. I called to make an appointment on a Sunday afternoon, and by Monday noon it was repaired. They were prompt, including a call as requested to let me leave work and meet him at my house. My call included diagnosis, replacement parts, cleaning and cleanup. The price seemed reasonable for the work. He was courteous and helpful with questions I asked. I felt satisfied that I had been treated fairly.
Description of Work: Refrigerator repair.
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Yes, I recommend this pro
$400
Terri E.
01/2014
appliance repair
+ -1 morethey arrived a little earlier that i did, but were the most gracious employee. He listen to the issue and what we had done and ask questions about the out come of our experments. He finanlly decided it was the pump had gone bad due to the amout of sand that was found hanging around my washer. We were lucky a pump to fit WAS ON HIS TRUCK. VERY FAST AND EFFIENCT AND A PLEASE TO DO BUSINESS WITH. -- WILL BE CALLING THE AGAING AND REFERING TO MANY CUSTOMER! nEXT MONTH, MY MOM AND I ARE BOTH GOINT TO HAVE OUR A/C UNITS SERVICED BEFORE SUMMER!- i WILL RECOMMEND TO EVERYONE.
Description of Work: I called on Monday morning approximately 8:30 requesting service in the Sanford area for a washing machine. The tech replied with yes mam we go 30 miles in all directions from Hattiesburg. and we have several appointments open to day, would the 11:30 appointment could we be available. See you a 11:30 today
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Yes, I recommend this pro
$289
tiffany W.
01/2014
heating & air conditioning/hvac
+ -1 moreI found this company about 6 months ago and couldn't be more pleased. This is the second time they have been out. The first time was for an home appliance, but this time it was for my central heating system. Not only is this company super fast to get out , they are honest and very professional. Had my unit up and running in less than an hour, even had the part on the truck. This kind of service is hard to come by . I will continue to use them.!
Description of Work: replaced heat sequencer and burnt wires
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Yes, I recommend this pro
$285
wade A.
01/2014
appliance repair
+ -1 moreI originally called Bienvenu s for my central ac but while they were repairing my ac they informed me that they also specialized in home appliance repair . I asked him to look at my refrigerator because it had not been cooling like it use to and he quickly found that the issue was dirty coils. Within the next 12 hours my refrigerator was back to normal. I highly recommend them.
Description of Work: refrigerator coil cleaning
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Yes, I recommend this pro
$89
wade A.
01/2014
heating & air conditioning/hvac
+ -1 moreQuality service. They came out within the hour. Found my problem and had me up and running in another hour. Very professional light years above anyone I've used before!!!
Description of Work: new thermostat wires
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Yes, I recommend this pro
$189
tiffany W.
01/2014
air duct cleaning
+ -1 moreI found this company about 6 months ago and couldn't be more pleased. This is the second time they have been out. The first time was for an home appliance, but this time it was for my central heating system. Not only is this company super fast to get out , they are honest and very professional. Had my unit up and running in less than an hour, even had the part on the truck. This kind of service is hard to come by . I will continue to use them.!
Description of Work: Replaced my heat sequencers and some burnt wires.
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Yes, I recommend this pro
$285
tiffany W.
01/2014
appliance repair
+ -1 moreI typically don't give 5 star reviews but I think this is worth it. These guys work 7 days a week. I was able to have someone come out and service my refrigerator within 2 hours of the call , the day before thanksgiving. Glenn was my service guy and he could of taken me to the cleaners with some parts but he just made a simple fix and got everything back up and running. He even took the time to clean out the coils and clear all the lines and everything. It was just great. Cool guy too!
Description of Work: replaced my timer and defrost thermostat
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Yes, I recommend this pro
$225
Jerilyn H.
12/2013
appliance repair
+ -1 moreOddly I had two appliances go out at the same time.? Bienvenu took care of both appliances.? They also saved me money because I had called a plumber thinking I had a water leak. They showed me it was the appliance, not the pipes. I canceled the plumber. I have them on my cell phone now. I trusted them completely. They knew what they were doing.
Description of Work: .
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Yes, I recommend this pro
$175
Paige A.
07/2013
appliance repair
+ -1 moreThis was a father and son team. They came prepared, gave an estimate and had the part on their truck. They had my oven working in 30 min. They were wonderful and I will use then again.
Description of Work: Replaced something in my gas oven. I do not know what the part was called but, it works perfectly now.
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Yes, I recommend this pro
$165
James O.
03/2013
appliance repair
+ -1 moreMr Bienvenu was very professional, he identifed my problem very quickly, he gave me an estimated price and explained what the problem was. He had to order the part but was able to come back the next day and install it. While he was here we talked about my other appliances I have a very old Kenmore refrigerator that runs great so i won't replace it. He told me many people don't think about their refrigerator coils, they need to be cleaned every so often, I never have in over 20 years of use. He checked and showed me it was very dirty He got his cleaning brush and cleaned them for me for no charge. He and his son seem like really nice people and I will use them again for any jobs I have that they specialize in.
Description of Work: Replaced Dryer Heating element and Hi Limit Switch on my Samsung front loading dryer.
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Yes, I recommend this pro
$309
- 1
- 2(current)
Contact information
1689 MS-42, Sumrall, MS 39482
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Appliance Repair - Small,
Dryer Vent Cleaning,
Appliance Sales and Installation,
Appliance Refinishing,
Delivery Service,
Water Coolers,
Handyman Services
FAQ
Appliance Doctor is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Appliance Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Appliance Doctor does not offer free project estimates.
No, Appliance Doctor does not offer eco-friendly accreditations.
No, Appliance Doctor does not offer a senior discount.
Yes, Appliance Doctor offers emergency services.
Yes, Appliance Doctor offers warranties.
Appliance Doctor offers the following services: Air Duct & Dryer Vent Cleaning. Heating & Air Conditioning. Water Heaters.
Contact information
1689 MS-42, Sumrall, MS 39482
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day