Stewart Plumbing Co

I was astonished to be quoted a price of $271 to fix my leak. The next price I was quoted was $161. I really did not want to work with this company, but would have had to pay a service call fee so I gave the go ahead. The work was fine but will not call this company again as I feel their pricing tactics are questionable.

he plumber that came to our house was nice and professional and got the drain cleaned. I felt the price was rather high but we were in a time bind so I agreed to the high price to get my washing machine back in service.

I was pleased with their work. They are very trustworthy to me. I have never had any issues with their work. Scheduling with them is fine. I have not had any issues with scheduling with them. I would use them in the future.

Very well - tried something first before suggesting to replace it. It worked.

Good. They were timely and professional.

They were great guys and did great work. They were very professional. Scheduling was easy with them as well.The pricing was fair for what they did.

They came right out and fixed it. I think they did a very good job. I would not hesitate to contact them in the future. I had someone here within an hour of calling. Their responsiveness was great.

The work went okay. They were 4 times as expensive as they first stated.

DO NOT USE THIS FIRM. I called them to come fix a leak in the wall of a bathroom shower. The "technician" came, more or less on time, actually at the very end of the 3-hour window, and puzzled over the situation for an hour or more. End result: Didn't have the part. Didn't know how long it might take to get the part. Didn't do anything to solve the problem, but he did tell us WE HAD A LEAK in the wall. His only remedy: collect the $196, and leave the water turned off in the house 'til he solved the rest of the great mystery. Oh, and he left us a set of quotes: $2,300 to replace the shower valve, or $600 to replace the cartridge (the source of the leak.) IN THE MEANTIME, I came home, removed the wall plate, removed and repaired the part to stop the water leak, and ordered the part myself. It's available from Amazon, Prime, at $33. DO NOT USE THIS FIRM.

Better than good. Because of the obvious training of procedures and intuitiveness of Mike, he determined quickly that our only leak was in a rarely used bathroom upstairs. He save us many $100's, and turned the problem back on to Olive Branch water department because the leak was on their side of ther meter.

The service was performed promptly and thoroughly. They didn't try to sell me on unneeded services.

Price was way too high, so I had to turn them down. They were cordial and professional- obviously a high-end, high overhead outfit. Be prepared for "sticker shock".

did work professionally and very nice

Always received excellent work with complete satisfaction.

I received another bid that was considerable less. I called them and asked if they would look at the job again but they have not come back out yet.

They are good guys. They do great work and area always on time.

The service was really great. They worked in the rain and did a really good job. I was very happy with their service overall.

As usual the service was awesome...We called, they came, they fixed the problem! Very professional.

The service turned out great. They were very punctual.

I was pleased with their service. They were courteous and professional. They were also on time.

I was very pleased with the service. Mike was able to repair everything that needed fixing with only one part from his truck. That helped keep the price low as I was basically paying only for labor. My shower no longer leaks and I have GREAT water pressure in my kitchen sink. I found that using Stewart plumbing was a very positive experience from the office staff (both Veronic and Travis) to Mike. They answered my questions, explained what needed to be done, and were very courteous overall. I would not only use them again in the future, but recommend them to my friends and family.

I contacted Stewart Plumbing at 11am on Saturday morning. Told Veronica my problem. She said that all of her technicians were on scheduled jobs but she would check to see what could be done and promised to call back within 30 minutes. Sure enough, 20 minutes later, Veronica called and said that a technician, Mike Robbins, would be at my house ( U of M area) by noon. Mike arrived before noon to begin work on the plugged line. Mike was very professional, well dressed and neat. The service truck was in first class condition as well. It was easy to tell that Stewart Plumbing has pride in their employees and equipment.. Before coming in the house, Mike put on shoe covers to protect our floors. I explained the problem to Mike and we went out to look under the house to see where the access point to the main drain line was located. Mike quickly realized that the easiest and fastest way to get the cleaning auger into the line was to go into the bathroom and pull up the toilet. I hadn't considered this approach and I have to admit it made good sense. Plus the toilet had become loose over the past few years and needed to be pulled up, rewaxed, set and anchored again. Once getting the plan laid out, Mike put together an estimate for the work to be performed: 1) pull toilet and reset, 2) use rotary auger to clean drain line. Stewart Plumbing works from a standard price book, so it was fast and easy to understand the work to be performed and the cost before anything was done. Before starting any serious work, Mike took the time to cover the floors from the outside door to the bathroom with drop clothes and to put down flat sheets of cardboard on the bathroom floor for protection. While he was draining the water and pulling up the toilet, a second Stewart Plumbing truck pulled up to the curb. Just so happens that second technicians name was also Mike. With the two Mikes working together, they used the power auger to snake out our main drain line from the bathroom all the way to the city connector at the street. It appears that the problem was some roots that had gotten into a joint in the old cast-iron drain pipe from a pine tree next door. Our neighbor recently had her entire drain line replaced due to tree roots. Once the line was cleaned and draining freely, Mike #2 packed up the auger in his truck and left. Mike then cleaned up the work area, set a new wax ring and reinstalled the toilet. He then applied a bead of caulk around the base of the toilet. We then went over the job again and Mike explain what he had done to clear the line and suggested that if the problem reoccurs in the future, it might be necessary to replace the main line to the city connector. We reviewed the work invoice and work performed along with Mike's notes related to the problem. Mike was very professional, courtesy and knowledgable. All together Mike was onsite approximately 2 hours. Shortly after Mike left our house, Veronica called to check on the work and to make sure that we were satisfied with the work and if we had any questions. Overall, I'd say that this was about as pleasant an experience, considering the circumstances, as one could hope to have achieved. From the very get go, the entire Stewart Plumbing team was professional, understanding and sympathetic to our situation. We highly recommend that you give Stewart Plumbing a call if the need arises.

Awesome! Tim was great. I called the service number on Wed morning and set up a time for an inspection after I returned home from work . Tim (the owner) was on time and very professional. I explained my problem and showed him the leaky area. I must state that the area that was leaking had a repair done previously by another company. About 18 months ago. The dry wall was cut away never repaired properly from the last job by the former repair men. Tim took a look and determined that the leak was originating from the prior work. There was quiet a bit of repair work that needed to be done to properly fix the pipe. Tim also took the time to inspect other areas inside and outside my house to make sure there were no other leaks. Since it was about 7pm, I made arrangements for Tim to send one of his repair men out on Friday morning. Tim also indcated he would call me back on Thursday morning with a repair estimate. On Friday morning Mike showed up to make the repair. Once he was able to move the vanity, he made a larger cut into the dry wall and discovered the extent of the problem. It appeared that the prior repair company had used a combination of white plastic piping and these crimping style connectors in stead of repairing the copper pipe with copper pipe. There were easily 8 of these connections in about a 2 foot run of pipe. Mike did a great job of cleaning it all out and replacing it with copper line properly angled and joined. He also installed new hot and cold water cutoff valves / lines for the sink and a new valve and line for the toliet. He cleaned out the old insullation and put in new. He even cut a new piece of dry wall to replace the drywall that was damamged and missing from the last job. Mike worked on this repair for about 51/2 to 6 hours. The pricing was fair and well worth the quality of work and service I received. Anyone who qestions price should always remember that you get what you pay for. I feel I received a great value. I live in a rual area, on a local community water systems that has frequent water preasure fluctuations. I have confidence in this repair and do not worry about it leaking in the future. I am so impressed with the level of quality and work that I have Tim pricing some addidtional work to bring better water preasure up to and in the house. Thanks Tim and Mike!

The service was fine. They were very conscientious, did what they said they were going to do, and didn’t charge me anymore than what they said they would charge. They did a good job.

The service was wonderful. They were very responsive; one of the fixtures had a scratch on it due to a manufacture defect, and the owner came right out to replace the fixture. They followed up to make sure everything was okay and really went above and beyond.