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Stewart Plumbing Co

Plumbing, Water Heaters, Drain Cleaning,

About us

Angie's list Super Service Award 3 years in a row! Since 1993 Stewart Plumbing Company, Inc has been serving the Memphis and North MS communities with quality and professional plumbing service. We believe that quality service should be our top priority and that has been our focus since the early days of this business. We also believe that we have to serve our customers needs with the best quality people to provide quality service. At Stewart Plumbing you can rest on the fact that we provide only the best people in the industry. We drug screen and background check our employees to make sure we provide a safe technician each and every time we enter a customer's home or business. We also make sure our technicians are properly licensed and trained for the job. We then back our work with the best warranties in the business and a 100% satisfaction guarantee so you can rest on the fact that the job is done right and we will stand behind our work. Please give us a call and allow one of our company representatives to assist you with your plumbing needs. We look forward to hearing from you soon! Your Stewart Plumbing Team!

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing service, Drain Cleaning, Water Heater Repairs and Installations, Water Treatment, Well Water System Repipes, Whole House Repipes, Gas Leak Repairs and Gas Pipe Installations, Tankless Water Heater Installations and Repairs, Sewer Line Repairs and Installations, Water Service Repairs and Installations, Bathroom Remodeling and Installations, Kitchen Sink Repairs and Installations, Toilet Repairs and Installations, Bathtub and Shower Repairs and Installations

Services we don't offer

We can handle any plumbing need.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6232 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
13%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 232 reviews

Benjamin L.
07/2014
4.0
plumbing
  + -1 more
I had already diagnosed the problem (sheered valve stem) and figured that they would be able to fix it for under $100. I had them come out and take a look and my wife was surprised by the $380 estimate. After discussing this with both the person on site and a supervisor I was able to negotiate them down to $250. Unfortunately for them, while I was discussing this with them I found a youtube video demonstrating how to replace the part in two minutes. Home Depot had the part for $40. Bottom line - they would have gladly charged me $380 for a $40 part and a service which took me 15 ten minutes to do myself (5 of which was watching a you tube video). What's frustrating is what would have happened if it wasn't an easy fix? Would they have over charged me then as well . . To their credit every one I interacted with was very helpful, professional, punctual and easy to work with. I'm just not sure that the level of service justifies the price.
Description of Work: Provided an estimate for repairing a valve cartridge in my shower.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$380

Doris F.
06/2014
5.0
sewer cleaning
  + -1 more
It went very good. We were very happy with what they did. There was one portion they could not do and they recommended someone else and they also did a good job. We were real pleased with their service. We were satisfied with the price. They were here on time.
Description of Work: We used the services of Stewart Plumbing Company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kalen S.
06/2014
5.0
plumbing
  + -1 more
On time, likable, and professional. I was extremely happy with the service provided.
Description of Work: James came to the house and gave me 2 quotes to fix a sump pump issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stewart Plumbing Co
Thank you for this review! Your kind words are appreciated. If you need anything, we're only a phone call away!

Theresa P.
06/2014
4.0
plumbing
  + -1 more
it went ok. they did fix the problem but after using another plumber at another of my rental houses, we found out real quick that they charged us a fortune! For example: they fixed a leaky pipe under the sink by replacing the middle piece of pipe and charged us $300. then another $1200 for the Kitchen sink repair. we questioned the pricing and they pulled out a book (their book) of pricing and tried to justify it. At the time we had no choice but to use them because everyone else was too busy. (ice storm) Then I purchased another rental property and it was a forclosure. ALL the pipes were busted under that house. I called a different company to repair the pipes. Not only did they repair them ALL but they insulated them too for $800 total!!! That just told me how over priced Stewart Plumbing really was. Stewart Plumbing was constantly up selling product to us too. I did not like that at all. I already felt like I was abused on pricing. That's my 2 cents!
Description of Work: they did a good job but were upselling me on different things. I did not like that.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,200

Response from Stewart Plumbing Co
[member name removed], thank you for your honest review. We're sorry to hear that you were not completely satisfied with our service. I understand that you feel our technician was trying to upsell you services or products, and that made you uncomfortable. I will bring this to the attention of our service manager and allow him to investigate this issue. It is never our intention to offer a product or service that is not necessary. It is our practice to provide each customer with an up-front price, and answer any questions a customer may have before we start a job. This step allows the customer to know exactly what services they are receiving, and ensures that no surprises will spring up along the way. We also understand that you are able to find plumbers who are able to do cheaper work. We do not compete with these handy-men. When you use Stewart Plumbing, you can find comfort in the fact that you are using a company who has been successful in business for over 20 years, who maintains an A+ rating with Angie's List and The BBB, who staffs only Journeymen and Master Plumbers who are regularly drug and background checked, and who has a brick and mortar office with a staff that will answer your call, schedule your appointment, follow up on your service, and are reachable 24/7. We do not strive to be the low price leader, but we do look forward to serving the Mid South for many years to come!

Sandie E.
05/2014
5.0
water heater repair
  + -1 more
My experience with them was very favorable. It was fine. They did a very thorough job and they did the work fast.
Description of Work: Stewart Plumbing Co. replaced a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Stewart Plumbing Co
Thank you [member name removed]. We are happy to hear you are satisfied! Please let us know if you need anything else.

Cecelia J.
05/2014
5.0
drain cleaning
  + -1 more
It went very well. They were on time, prompt, professional and very reasonable. I was confident in their ability.
Description of Work: Stewart Plumbing Co. cleared my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Stewart Plumbing Co
Thank you very much for your kind review! We appreciate your feedback, and look forward to providing you with service again.

Jacqueline C.
05/2014
5.0
plumbing
  + -1 more
I called several A rated companies. Stewart plumbing responded first, the same day. Scot the technician came to my home, surveyed the leak, explained he was going to his truck to write the estimates and that is what he did. He came back with two estimates. I was thinking let it be the lesser one and it was. He cut the wall out and there was the leak. It was a pine hole in the pipe leading to the outside faucet. He repaired it. And once he did the water begin to flow normal through my pipes again. I would like to add, he laid the red carpet outside my door and put shoe covers on each time to prevent tracks on the carpet. I am highly satisfied
Description of Work: Repaired a leak in the wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$539.25

Response from Stewart Plumbing Co
Thank you for your review, [member name removed]. We value you as our customer, and look forward to serving you again!

sharon D.
04/2014
5.0
plumbing
  + -1 more
Service technician arrived same day I called. He explained where leaks might be originating and how to treat the problem. Gave price quote before he began the repairs. The price was high but we didn't have the money to call for a second opinion and be out another service call fee. We are pleased with the quickness and professionalism of this company. The technician was very pleasant.
Description of Work: Installed new waste and overflow for bathtub.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Stewart Plumbing Co
Mrs. [removed member name] , we appreciate your review and thank you for being our customer! It is our goal to leave every customer satisfied. If you need anything at all do not hesitate to give us a call. We're in it for the long haul!

MARGARET D.
04/2014
5.0
water heater repair
  + -1 more
They came in and did a very good job. I could not get my regular plumber and my two water heaters held hands and self destructed on the same day. These guys came out and replaced the water heaters and they did a very good job. If I cannot get my regular plumber these guys are definitely next. It was months ago. That was the only day that I had them. I spent about two thousand dollars because I had two water heaters that were replaced by one, I had to get a 'biggie'! They gave me as a good a price as possible. So far, the hot water heater is working great. They were very quick on response. They did a good job. I must have sounded a bit frantic because I had buckets on the kitchen cabinets because it was leaking from the hot water heater up in the attic- bad idea.
Description of Work: Stewart Plumbing came out and replaced two hot water heaters for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

laura R.
04/2014
5.0
plumbing
  + -1 more
They arrived on time. The cost was stated up front after evaluation of the problem. Once agreed to, the repair was done to perfection. They are punctual, professional, and work on Saturday. They are expensive but worth it if you want it done right the first time.
Description of Work: Fixed leaking sink fixtures/pipes in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Stewart Plumbing Co
[Member Name Removed], Thank you for an excellent review. We are proud to serve you, and look forward to your next call!

Nancy C.
04/2014
5.0
irrigation systems, plumbing
  + 0 more
I had work done on a broken pipe earlier. My contractor agreed to come out in March to do the required inspection. He discovered another broken pipe and repaired it for me. Great guys. Very knowledgeable. At the time of our first service, they gave me options, without pressure.
Description of Work: They were doing a backflow test on my sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stewart Plumbing Co
Thank you very much [removed member name]! We appreciate your comments. Please let us know if we can be of any future assistance!

Mary W.
03/2014
4.0
plumbing
  + -1 more
Very professional and on time, I would use them again
Description of Work: Inspected all fixtures and pipes and gave me estimates on other work I asked about

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Stewart Plumbing Co
Thank you for your kind words [removed member name]. Our goal is an A rating. What could we have done better to have provided you with a better overall experience? We would love the opportunity to earn that A!

Joseph C.
03/2014
5.0
plumbing
  + -1 more
The repair took three days. the slab was broken in three places and about 12 feet of pipe was replaced. The work was done neatly with as little disruption as possible. I was given an initial price plus a per foot cost for any additional work. the employees were all nice and easy to work with
Description of Work: Repaired a broken drain pipe under the slab of my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Stewart Plumbing Co
[remove member name]! Thank you for posting this. You're a great customer and we look forward to serving you in the future!

Rick R.
03/2014
4.0
plumbing
  + -1 more
He just quit coming, and it has been a while since that happened. I thought he was learning, and I really do not know what happened. No bill and no contact so they are kind of hard to pin down.
Description of Work: We were having problems with some of our gas lanterns. I called Stewart after going to their web site and seeing that they worked with gas lines as well. One of them came out and while they did not profess to know anything about gas lantern, the gentlemen who came out said he would like to learn on ours as he was as convinced as I that there were a lot of gas lanterns to be worked on. He fixed or improved four of the six gas lanterns.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Stewart Plumbing Co
Mr. [member name removed], thank you for posting this! We will get to the bottom of what happened here. It looks like we may have made an error at our office which resulted in our absence. Rest assured that we will be contacting you shortly to get back on track. -Stewart Plumbing

Michael R.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Roderick of Stewart Plumbing arrived on time ready to go. He was very courteous and considerate of my disability. The job was completed quickly and his professionalism was evident in everything he did. The up front pricing was great. No price changes after the job. All I have to say about Stewart in general and Roderick personally is good. I am totally satisfied with the job!
Description of Work: Stewart Plumbing fixed my leaking hot water heater and upstairs shower. Roderick did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$505

Response from Stewart Plumbing Co
Thank you [Member name removed]! We are proud of our happy customers, and look forward to your next call. Let us know if you need anything at all! -Stewart Plumbing

Matt N.
03/2014
5.0
drain cleaning
  + -1 more
It was good. They were a little pricey.
Description of Work: We used the services of Stewart Plumbing. They came out and unclogged a bunch of drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Stewart Plumbing Co
Thank you Mr. [member name removed]. It's great to know we have a happy customer. Give us a call if you need anything!

David F.
01/2014
5.0
plumbing
  + -1 more
Showed up within 2 hours to make an early assessment of damage and was back the next afternoon to fix. All this with heavy calls due to widespread freeze damage in North Mississippi. Quickly located and replaced pipe section. Costs are based on flat rate for services and covers high end of problem and time to be spent. Final cost might be negotiated down if less time spent for easy repairs.
Description of Work: Located and fixed broken pipe that had frozen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Response from Stewart Plumbing Co
Thank you for your kind words! We value you as our customer and look forward to service you again!

MARGARET N.
12/2013
5.0
plumbing
  + -1 more
It came out very well. They finished in a day. They actually went above and beyond. They kept checking to make sure everything was okay. They called to let me know when they would be here and called to make sure I was pleased with the final product.
Description of Work: They did bathroom plumbing for me. They re-did the plumbing on a bathtub and put in new hardware and fixtures on both my bathtub and shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Stewart Plumbing Co
Thank you very much for your kind review [member name removed]. We look forward to serving any of your future plumbing needs!

Michael D.
12/2013
1.0
plumbing
  + -1 more
NEVER Called back so I called them back and said that they would have to get with the manger to look at the job and they would call me with the price. also they said they could not find the septic tank. In the mean while I got another price from another company for 280.00 to do the job. Job was completed and I was very pleased with the job and the price. Then they called me back 7 days laaaater and told me that the price would be 2680. I said no thanks job as been completed and I will never use your company for NY OF MY PLUMPING NEEDS.
Description of Work: WENT TO THE LOCATION AND CALLED ME AND SAID THEY WOULD Have to investigate more and we will call you back. They did not call back. I called them back the next week and THEY SAID THEY WOULD GET BACK WITH ME.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Stewart Plumbing Co
We are very sorry that you had a negative experience with our company. We have had a manager review this job and feel that we could have done a much better job. It is unfortunate that you were not able to meet us at the job site, or have someone knowledgeable of your needs meet us on the property; and the limited daylight that was available when scheduling a call so late in the evening did not help us to be able to properly identify your needs. We are glad that you were able to get your issue resolved. However, it is apparent that there was a very large gap in the amount of work that we felt you were asking for, and the amount of work that the other company performed, which is certainly a factor in the amount of time it took us to provide you with our free estimate. It is our normal practice to not leave the work site until we are able to provide the home-owner with the estimate they called us for. Whenever an estimate has to come back to the shop it has more opportunity to slow down. It was also unfortunate that our technician was unable to effectively communicate with you in the field over the telephone, which is sometimes the case in rural areas. We humbly thank you for giving us an opportunity, we're very sorry for the slow communication and misunderstood scope of work. Please keep us in mind with any future work that you do, as we would love the chance to show you how much better we can do!

craig R.
12/2013
5.0
plumbing, water heater repair
  + 0 more
They showed up for appointments on time. Didn't go over on their estimate. Provided proper protection for my home inside while they did the work so no dirt left inside. Finished the install the first day and didn't have any large interruption in loss of hot water as they converted my home from a regular tank to a tankless system. Then on the second day they added the new gas line without another interruption. Finished up and cleaned up all the debris from the old one and no followup was needed by us. Very courteous staff and great follow-up after the job was completed to make sure it was to my satisfaction.
Description of Work: Put in Tankless hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Brandon T.
12/2013
5.0
plumbing, water heater repair
  + 0 more
Fantastic customer service! Very professional technicians and Tim, the salesperson who provided the quote, was very nice and knowledgeable. These guts will be the first people I call for any plumbing needs in the future. There price was slightly higher than the competition, but the customer service is what set them apart. Good job!
Description of Work: Installed new hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Stewart Plumbing Co
(member name removed), we are ecstatic to hear your kind words! Thank you very much. If there is anything you ever need, don't hesitate to give us a call! -Stewart Plumbing

Paul B.
11/2013
5.0
plumbing
  + -1 more
We have used them 2 times. They are excellent. I pay them every month to keep them available for monthly checkups. I get a discount too. I like that I call them, tell them my problem, and they let me know when I would like the technician to come out. They called me before the appointment to make sure I was am home out and show up on time every time! Their techs are extremely helpful and competent as well. They are also knowledgeable and helpful.
Description of Work: Both times we had them out, the hose bib was leaking/dripping. It was inside the wall accessible and they replaced them. One was in the front and one was in the back.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie B.
11/2013
5.0
plumbing, water heater repair
  + 0 more
Tim was very professional. He oversaw everything and we are still very happy with their work. When a small leak occurred at the water meter recently he came out on a weekend and fixed it himself at no charge. Stewart Plumbing has done work for us several times and I can't imagine ever calling anyone else.
Description of Work: Replaced water line from the house to the road and installed a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Karen M.
11/2013
5.0
drain cleaning, plumbing
  + 0 more
They were great and very prompt. They did exactly what we needed. We were pleased with the individuals that they sent out. At least 2 plumbers came out. We have used them several times over the years. They did normal plumbing work for us. For an example they cleaned drains. They are extremely prompt and very knowable. They were also very courteous too. Typically they stay for about 45 minutes to an hour when they do come out.
Description of Work: They did normal plumbing work for us. They cleaned drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica S.
11/2013
5.0
drain cleaning, plumbing
  + 0 more
He was great. In addition to addressing the problem I called about, he also conducted an inspection of all other plumbing fixtures in the home to include bathrooms and water heaters.
Description of Work: Snaked sewage line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$456

Response from Stewart Plumbing Co
Thank you very kindly for your positive review! We appreciate you choosing us as your plumber, and look forward to serving you in the future.

Contact information

1410 Brookhaven Dr, Southaven, MS 38671

http://www.stewartplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MP5285
Trade License Locale
Arkansas
Trade License Authority
Arkansas: Plumbing
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines

FAQ

Stewart Plumbing Co is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Stewart Plumbing Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stewart Plumbing Co does not offer free project estimates.
Yes, Stewart Plumbing Co offers eco-friendly accreditations.
Yes, Stewart Plumbing Co offers a 10% senior discount.
Yes, Stewart Plumbing Co offers emergency services.
Yes, Stewart Plumbing Co offers warranties.
Stewart Plumbing Co offers the following services: Residential & commercial plumbing service, Drain Cleaning, Water Heater Repairs and Installations, Water Treatment, Well Water System Repipes, Whole House Repipes, Gas Leak Repairs and Gas Pipe Installations, Tankless Water Heater Installations and Repairs, Sewer Line Repairs and Installations, Water Service Repairs and Installations, Bathroom Remodeling and Installations, Kitchen Sink Repairs and Installations, Toilet Repairs and Installations, Bathtub and Shower Repairs and Installations
We can handle any plumbing need.

Contact information

1410 Brookhaven Dr, Southaven, MS 38671

http://www.stewartplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day