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Mitch Wright Plumbing Heating & Air

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Our business is about health, comfort, and energy efficiency. At Mitch Wright, we take this seriously. You’ll know that from the minute you first contact us. For 30 years, Mitch Wright has satisfied the plumbing, heating and air conditioning needs of our customers in Memphis, Southaven, and all of North Mississippi. Although we offer a diverse product line to serve your plumbing, heating and air conditioning needs, our business is to provide you with total health, comfort and energy efficiency, beginning with prompt, friendly and professional service.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Heating/air services, plumbing services, sales & installation of new heating & air systems, new construction heating & air, electronic air filtration systems, upgrade duct systems, radiant heated flooring, duct cleaning, ultraviolet air purifaction system, carbon monoxide detector, water heaters, faucets, toilets, sinks, tubs & drain cleaning, sewer line replacement, water line replacement, gas piping & repair.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.351 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
12%
3
6%
2
4%
1
16%


Rating CategoryRating out of 5
quality
4.4
value
3.7
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 26-50 of 51 reviews

Ann C.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynne F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0


JOHN B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

Bernice M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called Friday afternoon because I was having a problem with my electricity.I called as I was leaving out of Nashville. I was glad I was able to reach him. He informed me that he was on another job and it would take a couple of hours before he could get there. I said don't rush I'm leaving Nashville and won't be there for 3 1/2 hours. However, my daughter is there. To make a long story short I got a call as I reached the outskirts of Memphis from my daughter saying they had been there and the problem was fixed. I was told the only thing needed was the email. I was so happy I could only scream. So Thankful to be able to go home and not worry about the electricity. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patsy H.
02/2015
5.0
air duct cleaning, drain pipe, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: They removed and replaced two bathroom faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ann J.
12/2014
5.0
air duct cleaning, drain pipe, heating & air conditioning/hvac
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,500

Starla M.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: Installed new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Donna B.
12/2013
5.0
fireplaces, gas logs
  + 0 more
We are very pleased.
Description of Work: A previous company had installed a gas fireplace set for us. It lasted less than one year. We had Mitch Wright's company come by and install a new one.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sara K.
04/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were great! They did what they said and did it correctly. They were wonderful.
Description of Work: They completed a plumbing repair and provided us with a quote with a new air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$617

Greg W.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
The work has been fine. The service was good, but I felt the price of their parts were a little high.
Description of Work: They completed an air conditioning repair.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Mitch Wright Plumbing Heating & Air
Thank you for taking time to post. We really appreciate your business. I know parts have gone up like everything else. Keep in mind that the part we replaced has a manufacturers warranty of one year and Mitch Wright provides you with a 2 year labor warranty! We would like to offer you our Mitch Wright Maintenance Plan that covers the part and labor for 5 years. I will also offer you a 2 year Mitch Wright Maintenance Plan for the price of one year. Give us a call if we can help you any way. Sincerely, Mitch Wright

Joanie B.
04/2013
1.0
plumbing
  + -1 more
It didn't. They got my $80 and that is the last time I would ever call this company in my life! Response to Mitch Wright Plumbing: Since I went through the BBB to work this out with no resolution, I doubt this could be resolved further after all this time. Your company told the BBB that you would be happy to take the $80 off of my bill if they did the work. What? Again, why would I pay $1500 for that paltry amount of work just to get $80 back? You obviously were not giving the $80 back, regardless. From what I understood....that is the charge to find out that you are too overpriced to use. It's a nice way to get money out of someone exactly once.
Description of Work: I spent money to have these people come out and give me a crazy price for some very minimal work. The $80 was for the service call to get NOTHING done since they wanted so much. I asked for a pipe to be fixed outside and to run water to my refrigerator. They wanted $1500.00. My friend did it for under $200 for both and less than 2 hours work. These are the highest paid people I have ever met! They wanted to sell me a contract....no way would I tie myself to this company....I think they are crooks!

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$80

Response from Mitch Wright Plumbing Heating & Air
Thank you for your review. We would like to resolve this issue with you. We have researched records for your address in 2008, but have not been able to locate any. If you could possibly provide us with more information, we would like to discuss this further. Our goal is to make each of our customers 100% satisfied. Sincerely, Mitch Wright

James B.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Mitch Wright plumbing, air and heat came out as they had to put a part in the heater as we had no heating in the house. It was a small part that regulates the heat in your heater. We were satisfied with that. The services was good. They had to come again as we have a room upstairs and there was no heating there so they needed to come out and check that to see what was causing the problem and I guess the people that did the ductwork or put the furnace in, they did not cut a hole so that the airflow from the heater upstairs could flow through the ductwork. So they had to cut a hole for this to work. They did a good job on that and it is working now. They came out about 3 weeks ago. They were very professional. They knew exactly what the problem was.
Description of Work: I used the services of Mitch Wright plumbing, air and heat in Southaven. They are over in highway 51, Southaven, Mississippi. One time they came out as they had to put a part in the heater as we had no heat in the house. We were satisfied with that. Of course the part was costly. Heating and air is expensive anyway and to get someone to come out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Response from Mitch Wright Plumbing Heating & Air
Thank you for your review of our company. It is our goal for each customer to have an excellent experience every time you do business with us. We appreciate your business! Sincerely, Mitch Wright

Danny T.
03/2013
5.0
plumbing, water heater repair
  + 0 more
They were really good guys, and the work was done very well!
Description of Work: They put in a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mitch Wright Plumbing Heating & Air
Thank you for your positive feedback. We appreciate your business and hope to be able to work with you again. Sincerely, Mitch Wright

Lydene A.
03/2013
3.0
heating & air conditioning/hvac
  + -1 more
I called and arranged for a technician to service my gas log fireplace and relight the pilot. Two techs arrived and within 10 minutes had the fireplace relit and operational. There were no problems and I expected to be charged the $79.00 service call charge I had been quoted when I made the appointment. I was shocked when the bill came to $224.59. I was told the higher price was because the technician had included a charge of $129.95 for a carbon dioxide test. I witnessed the test and thought it was part of the servicing of my fireplace. I never dreamed it would cost $129.95, $50.00 more than the $79.00 they charged to check the gaslogs. When I questioned the charge I was told it was "his job" to check the carbon dioxide levels in every house where they check gas logs and that he could "get in trouble" if he didn't charge for the test. Unfortunately, I was the only one home during the servicing and did not feel comfortable having a confrontation with the two techs. So I paid their bill and they quickly left. I called their office and asked about the carbon dioxide test and was told it was a "standard thing." When I asked why I had not been informed of the additional charge for this test when I made the appointment, the person said she didn't know. They did perform the job of relighting the pilot and making sure the gas logs were working well, but I feel taken advantage of and cannot recommend Mitch Wright Plumbing, Heating, and Air. Of you choose to use them, be very aware of their billing tactics!
Description of Work: Checked gas logs in gas fireplace and relit pilot

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$224.59

Barry R.
10/2012
5.0
drain pipe, heating & air conditioning/hvac, plumbing
  + 1 more
Althought the price was more than I had hoped it would be, I was very happy with the work done by Mitch Wright Plumbing. It actually ended up costing a little less than the original estimate, which was great.
Description of Work: I had an underground water leak in the front parking lot of a commercial building that I own. It started as just a wet spot on the asphalt, but over the course of a few weeks became steadily worse. I called the Water Department and they sent someone out to check on it. They told me the leak was on my side of the meter and was my responsibility to get repaired. Once I noticed a significant increase in my water bill, I knew I had to get it fixed. Mitch Wright had done work for me in the past on my air conditioning units, so I called them to get an estimate to fix this water leak. It was three days before they were able to start work for two reasons. The first day after I called them it rained all day. Then the next day someone was supposed to come out (not Mitch Wright) and mark the ground where any existing pipes, cables, etc ran so Mitch Wright would know where not to dig. This person did not show up until around 3:00 pm Tuesday and it was then too late in the day to start on the repair. On Wednesday morning, Mitch Wright's crew began work. They had to use a jack hammer to get through the asphalt and a backhoe was used to dig a hole approximately four by six feet and three feet deep. They also had to dig some of the hole by hand when they got near the pipe that was leaking. The PVC water line had become bent over time to the point where it had cracked and began leaking. They then cut out a section of the pipe and replaced it with a new piece of pipe. Once the glue dried, they turned the water back on and checked it for leaks. The hole was then filled back in and packed. Altogether, it took about six hours to repair the leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Mitch Wright Plumbing Heating & Air
Thank you for your continued support of our company. We appreciate customers like you and strive for our customers to have an excellent experience every time. Thank you for your positive feedback. Sincerely, Mitch Wright

Walter S.
07/2012
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Not familiar with this system, so trusting the people did us right... Also you advertised a 10percent discount ,which we didn't,' get as the representive said they did not do that. They did give us $125 off, which a lot less than 10 percent. What,s with that advertising and your clients not following
Description of Work: Hot water tanks removed from attic and replaced with tankless system

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$4,200

Response from Mitch Wright Plumbing Heating & Air
I'm not sure what advertising you are speaking of. Mitch Wright and the suppliers have many offers from time to time. Most of the offers have expiration dates on them. If you let me know what you heard or saw in way of this offer, We will honor that offer. Mitch Wright wants you to feel confident when you call us that you are receiving what you were promised every time. We appreciate your business, and want you to be completely satisfied ! Sincerely, Mitch Wright Sincerely, Mitch Wright

Michelle E.
05/2012
4.0
heating & air conditioning/hvac
  + -1 more
I give him an A rating and I will use him again. He stands out because they are professional and Mitch Wright has came out himself to thank me.
Description of Work: I use Mitch Wright to maintemance of my air conditioner about 6 months ago. They come out twice a year to do maintenance for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mitch Wright Plumbing Heating & Air
I would like to thank you for your business. Thank you for your positive feedback and look forward to servicing you in the future. Sincerely, Mitch Wright

Barbara S F.
01/2012
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Found Mitch Wright on Angie's List! Called and was treated so very kindly. Arranged for next day service. Ronnie and Reno arrived early!!! Explained everything that they were going to be doing. Got to work immediately. Finished in a timely manner! Excellent service!
Description of Work: Ronnie and Reno cleaned all my Air Ducts upstairs and downstairs! I had them done because squirrels got in my attic and let in other rodents! They were so very,very kind! They were ultimate professionals. Wore booties, swept up and cleaned when they were done! They also checked my dryer and found that the vent flap had been breached!! Drove all the back to the office to get one and came right back and installed a new vent and repaired the tube! I have signed up for their maintenance program and look forward to working with them in the future. Could not have ask for nicer people to come to my home to help me out. The ladies on the phone in the office were pleasant and kind and so helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,275

Response from Mitch Wright Plumbing Heating & Air
I am thankful for your business and your positive response. I am glad we were able to clean you duct system and provide your home with better indoor air quality. Thanks again for your feedback, and we look forward to working with you again. Sincerely, Mitch Wright

Wesley A.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
We have a maintenance agreement with them. We have done business with them for about 17 years. It’s about $118 a year for the maintenance plan. If you need to have any work done, you get a discount on the parts and the labor. We have been very pleased with them. They have very good customer service and their technicians seem to be very qualified. We have never had an issue with their availability. Their price is about the same as everybody else. So, I think they are all right and I don’t feel like I am overcharged. We would definitely use their services in the future too.
Description of Work: We use Mitch Wright Plumbing Heating and Air on a regular basis. Their last visit to our house was about a month ago for the scheduled maintenance. They come out twice a year and do the scheduled maintenance on our heating and air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from Mitch Wright Plumbing Heating & Air
Thank you for your positive review! We appreciate your business. Sincerely, Mitch Wright

julia P.
10/2011
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
It went great. They showed up on time and were very professional.
Description of Work: They replaced our heating and AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mitch Wright Plumbing Heating & Air
Thank you for your positive feedback. We appreciate your business. Sincerely, Mitch Wright

cheryl A.
05/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Fast and friendly men that work for Mitch Wright.
Description of Work: Plumber can and fixed a leaking washer connections in my home. Has to replace the valves on the connnection. Very prompt. I have used Mitch Wright for all my heating and air conditioning needs over the years.They are very fast at responding to a problem like once my AC went out in the summer at 5pm and a man can right away and fixed it. I know I can depend on Mitch Wright I need them right away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Mitch Wright Plumbing Heating & Air
Thank you for your positive review! We appreciate your business. Sincerely, Mitch Wright

ROGER M.
07/2010
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
We've used them and would recommend them. We've used them over the years for several things and they seem to be very honest and ethical. If they say they will come, then they will be there. We have been very satisfied. with them.
Description of Work: We used Mitch Wright for routine maintenance on our heating and air system. They also fixed a leak under our sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Mitch Wright Plumbing Heating & Air
Thank you for posting your review. I hope you will use in the future, and I will work hard to receive an A grade rating .We appreciate your business. Please tell your friends and neighbors about us! Sincerely, Mitch Wright

Belita V.
04/2010
5.0
plumbing, water heater repair
  + 0 more
I pretty much covered everything above !
Description of Work: We purchased and had them install a new Rinnai Tankless Water Heater in our Attic, which required removal of the old system, building a wall form to attach the new heater to, replacement of many parts and pipes, etc. It was a complex job that took most of a day to complete, but they did an excellent job and were very considerate of our home and cleanliness. I was impressed by their professional attitude and thoughtfulness, which made the day much easier to deal with. We are extremely pleased with the new Tankless water heater ! It is everything we hoped it would be. All Americans should strongly consider changing to this type of water heater if possible. Use Mitch Wright Plumbing to do the job though !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,300

09/2006
5.0
plumbing
  + -1 more
Mitch Wright Plumbing is very professional and courteous. They are a local plumbing company with good credentials and reputation. They did very good work for me replacing the two lengths of pipe. I felt their price was very comparable to other companies.
Description of Work: Mitch Wright Plumbing replaced two six foot length of pipes that were rusting through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mitch Wright Plumbing Heating & Air
Thank you for your review. Please give us a call if you need us for any plumbing, heating or air needs. Thanks Again, Mitch Wright

FRANK S.
08/2006
1.0
heating & air conditioning/hvac
  + -1 more
We needed a new A/C system installed in our home. I had heard that Mitch Wright does good work. That may be true, but hang on to your wallet. There estimate was $4500.00, and the next two estimates were $2300 and $2550. We saved over two thousand by NOT using Mitch Wright.
Description of Work: Install A/C and coil.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Mitch Wright Plumbing Heating & Air
Thank you for your review. It is unfortunate that we could not meet your expectations. We always offer our price match guarantee.This assures that you are getting, the best product, best price, best warranty, and your best installation. We provide our customers with a life time installation warranty. Please try us again, If you do I would love to come and help you personally! Sincerely, Mitch Wright
    • 1
    • 2(current)
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Contact information

8710 Hwy 51 N, Southaven, MS 38671

http://www.mitchwrightair.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Drain Pipe Installation,
Gas Logs,
Drain Cleaning,
Fireplaces,
Basement Remodeling,
Energy Efficiency Auditing,
Dryer Vent Cleaning,
Sewer Cleaning

FAQ

Mitch Wright Plumbing Heating & Air is currently rated 4.3 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Mitch Wright Plumbing Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mitch Wright Plumbing Heating & Air offers free project estimates.
No, Mitch Wright Plumbing Heating & Air does not offer eco-friendly accreditations.
No, Mitch Wright Plumbing Heating & Air does not offer a senior discount.
Yes, Mitch Wright Plumbing Heating & Air offers emergency services.
No, Mitch Wright Plumbing Heating & Air does not offer warranties.
Mitch Wright Plumbing Heating & Air offers the following services: Heating/air services, plumbing services, sales & installation of new heating & air systems, new construction heating & air, electronic air filtration systems, upgrade duct systems, radiant heated flooring, duct cleaning, ultraviolet air purifaction system, carbon monoxide detector, water heaters, faucets, toilets, sinks, tubs & drain cleaning, sewer line replacement, water line replacement, gas piping & repair.
ask for details

Contact information

8710 Hwy 51 N, Southaven, MS 38671

http://www.mitchwrightair.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM